Palmetto State Armory Logo

Palmetto State Armory

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857 User Reviews
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B. Smith Henderson, NV

Very pleased with PSAs selection, pricing, website, shipping.

4 years ago

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Sam Spence Brooklet, GA

Excellent products, great service, and warranty backed locally.

4 years ago

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Robert Martin San Antonio, TX

Competitive prices, good quality products, and fast shipping.

4 years ago

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Jimmy Los Fresnos, TX

Good company they listen to customers and never had any issues with them

4 years ago

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star star star star star

Robert Waynesboro, VA

Excellent quality firearms. Rapid shipping. Excellent value for firearms.

4 years ago

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ted maas Anthem, AZ

Never had a bad/negative issue. Service with orders is timely and acceptable.

4 years ago

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A West Linn, OR

Best value for your money. Reliable at a very reasonable price.

4 years ago

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Dennis Plano, TX

No issues, always get what I ordered and is in good condition.

4 years ago

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Don't abuse my info Shreveport, LA

They have a mission statement and I think they fulfill it and stay true to it.

4 years ago

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Rick Secor Orion, IL

A great 556 lower at a good price . Shoots well and looks awesome .

4 years ago

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Lawrence Wardensville, WV

Good quality merchandise at a reasonable price and always shipping on time

4 years ago

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Robin Knighton Vicksburg, MS

All items I've ordered are as described. and came to me in a timely manner .

4 years ago

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star star star star star

Ron R. Prockupski Mobile, AL

good products and great prices, and i love the website easy to move thru

4 years ago

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star star star star star

Ralph Maraden Georgetown, TX

Great prices, deals and shipping times. It is my go to for guns.

4 years ago

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michael clifford Schenectady, NY

Good value, quick delivery on products, good variety of inventory

4 years ago

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Patrick Watertown, WI

One of the best gun companies ever. Super good deals and quality products.

4 years ago

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Mohamed Philadelphia, PA

Great products at a affordable price. Now you can't beat that.

4 years ago

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Alexander Blair The Villages, FL

They offer good products for good prices.....prompt shipping

4 years ago

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Steven Upshaw Bartlesville, OK

I received my products on time and they were just as described.

4 years ago

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Chris Jameson Fort Lauderdale, FL

The products they list are as good or better tan described.

4 years ago

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John McDowell Camp Verde, AZ

Good product , good price , good warranty , not always good shipping times

4 years ago

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Vann M. Lane Rock Hill, SC

Have always had good action, purchases and shipping okay. And I like PSA!!!

4 years ago

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Santiago Gonzalez Cedar Park, TX

Great products at excellent prices. Customer service is the best.

4 years ago

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Rodney L Stumbaugh Chambersburg, PA

Everything I have bought has been top notch quality and reasonably priced.

4 years ago

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Glen Coombes Terre Haute, IN

The products are good as well as the prices and shipping as well

4 years ago

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Jay Mobile, AL

Great products and service. Great selection, clear communication

4 years ago

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James clark Wetumpka, AL

Shipping is a lot faster and customer service as well as there products

4 years ago

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steven s millius Vinton, IA

Prices are great, shipping is fast and you get exactly what you expect.

4 years ago

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Rob mckay Salinas, CA

Excellent products, excellent quality, fair pricing, fast shipping.

4 years ago

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Ryan Gregg Justin, TX

Great products and service every time I've placed an order!

4 years ago

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Richard L Horning Tucson, AZ

Good customer service and fair prices, decent shipping time.

4 years ago

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Jamie Russell Cynthiana, KY

Fast Friendly Service. Great Communications. Great Prices.

4 years ago

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Stephen L. Williamsburg, VA

Never had a single issue. Order fulfillment and shipping is fast.

4 years ago

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Douglas Stacy Grovetown, GA

Great product and delivery times. Rifles, pistols, and ammunition.

4 years ago

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Charles Matlock Ballwin, MO

Great products at great prices. They have things in stock that others don't.

4 years ago

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Donald Kinstler Bailey, NC

Always a good deal, and good service. Products are good value.

4 years ago

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Andrew Neubauer Albuquerque, NM

Never had any issues with a single order. They all arrived on time and worked great.

4 years ago

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Mark Cravens Fayetteville, NC

received a defective product from them, sent back for repairs and still had same issues. currently fighting for a refund.

4 years ago

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George Seckinger Springfield, GA

Employees very friendly and helpful. Will definitely do business here again.

4 years ago

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T Ericks

I bought a new GF3 AK-47. The latch won't go back down, that locks the gas tube into place. Cody in Warranty said he couldn't understand the problem intil I sent them a video?! Sent it to their X account, as it wouldn't fit into an e-mail. Cody then made 5 excuses as to why I can't fix it myself?! He sent a 6 line piece of code, as a link to a video that doesn't exist, nor by his description is it the problem/fix for this rifle. Asked 3x so far for a phone # to talk with someone, and he refuses to do so. I'd say they have anti-2A people working there to sink the Company!!!

2 years ago

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Chris Brinkman Cape Coral, FL

2nd time an online purchase was fubard and palmetto sent one reply with basically a tuff luck.. Instore purchase have always been cake. Most online has been good. Bought 200rds of black out and 10 mag deal what shows up 1 mag and 200rds fpr 160$ not a good deal.. just to be told tuff luck... thanks psa I'll just go to bear creek arsenal for my stuff quality has always been better at bear creek and customer support is second to non...

3 years ago

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Tay Lincoln, NE

My first and last time ordering from them. It took 15 days to get my items, which is ridiculous for "in stock" goods. One of the items was defective, so I filled out the absurdly cumbersome return inquiry on their website. 7 days later I get a response saying they are not resposible for defective products they do not manufacture. What? Never heard that one before. What an embarrasment to the gun industry.

3 years ago

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Tim Schultz Salida, CO

This review is not a good representation of the quality of firearms they make and customer service you will receive. I purchased a gun through PSA. the gun does not function like its supposed to. I'm not stuck with this crap because there is zero customer service to speak of. I've called many times and sent multiple emails to resolve the issue with no communication at all. PSA is just crooks selling junk!!

3 years ago

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Damon Mathews Dallas, TX

Company is a straight up scam artist. Cancelled my order because of payment issues supposedly. Once I provided proof of payment 5 days prior. The excuse was I cancelled the order. Total BS! I will never use this company again. Customer service is rude, hangs up on you. I will never use them again. Had to file a CC dispute to get my $ back that they claimed I didn't pay. Then said I cancelled it virtually. All they had to do was ship me the product I paid for.

3 years ago Edited March 20, 2023

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Paul Fratello San Diego, CA

Purchased a gun from them, and due to a magazine capacity limit in my state, they just keep the mags. It is roughly $150 to replace what they kept. I understand why they did not send the mags. What I do not understand is why they do not reduce the price, not ship that specific gun to the states with a ban, or possibly offer a compliance mag. They make the mags at the manufacturer. The response from them was basically " pound sand" I suppose I can purchase my fire arms form one of the other hundreds of places that sell them. Lesson learned.

3 years ago

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Sergey Chudak Rockwall, TX

Customer service is horrendous. For a company that boasts about high level of customer service my experience was a crappy as they come, which left me very disappointed and led me here posting a bad review. That's very sad because their products are actually very decent and affordable but with my recent experience with them I'm gonna do my best to steer everyone I know away from them and will not do any business with them in the future.

3 years ago

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Gwen Vaughan Hallieford, VA

I purchased magazines for my son for Christmas and just found out that they are not returnable because it’s outside the 30 day return window. I am a little disappointed that there is no extra time given with Christmas gifts. I purchased 11/30 and he opened his gift up on 12/25 to find out they don’t fit his gun. So far, customer service is unwilling to work with me. I asked to speak to a manager and was told that I couldn’t.

3 years ago

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jerry blanchard Leland, NC

always top notch in the past. I sure wish they would open there Myrtle Beach location. I live right across state line in North Carolina.

4 years ago

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Sigsauer446 Fredericksburg, VA

I've been a regular customer of PSA for years and many purchases. I have zero complaints and thanks to Jessica W for all of her assistance!

4 years ago

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Steve Margol Ponte Vedra, FL

My customer service rep, Camira, was excellent. I initiated a call to PSA regarding an order I placed over a week ago only to learn there was an issue with my FFL. I should have been notified about tis problem. I also placed an order items that offered free shipping only to find out PSA charged me $8.50 shipping fee. Very disappointed.

4 years ago

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