GrabAGun

• Comparison Tool
• Wide Selection
• Price Range
• Customer Service
• FFL Locator Tool

Comparison Tool

Since GrabAGun has such a large selection of guns and ammunition online, having a comparison tool makes it easy for customers to look at related products for comparison purposes.

Wide Selection

Grab A Gun has one of the largest online selections of firearms and ammunition available online. The range of weapons customers can buy extends from concealed carry guns to rifles and pistols as well as air-powered weapons for all ages. They provide guns for any and all gun owners, whether it is personal protection, hunting, or target shooting. If GrabAGun doesn't have a particular gun already listed in their selection, they will find the firearm and get a quote for a price and provide it to the customer for order.

The company provides several categories on its site. The different category headings include an on-sale, magazines, firearms, ammo, scopes, sights, and lights, hunting and fishing, holsters, gun parts, gear and supplies, class 3 NFA, and brands.

Price Range

GrabAGun has firearms listed for as low as $66.49 which is hard to beat. Prices range all the way up to $56,612.72. They have guns for practical purposes as well as collector items.

Shooters can rest assured that whatever gun they are looking for, they will have it at a great price. GrabAGun also has a "Deals of the Week" section on their site that allows customers to easily take advantage of recent discount items and other sales.

Customer Service

As mentioned previously, the retailer's customer support team sounds like one you can trust. They will find any gun or product a customer is looking for. They are also available for any questions a customer may have.

FFL Locator Tool

GrabAGun provides a helpful FFL locator tool on its website. Once customers are able to find a local FFL dealer, then they will be able to organize the FFL transfer for their firearm.

To find their local FFL dealer, customers will only need to provide their zip code and the tool finds the dealer to assist customers with their FFL transfer. You will need to go down to the local shop to complete the FFL transfer.

• Product Diversification
• Search Function Needs Improvement
• Returns & Shipping
• Refund Policy

Product Diversification

Instead of solely being a gun and ammunition store, GrabAGun also provides knives and archery equipment; therefore taking away from their focus on firearms and gun accessories.

Search Function Needs Improvement

When using the search function, most of the time it does not find what is being searched for and pulls up related items instead. On many firearms, there are no images available, which those that do not know much about guns need to compare.

GrabAGun could improve search functions by providing direct search results.

Returns & Shipping

GrabAGun has a strict return policy, making it difficult for customers to return their purchased and ordered items. And for the few allowable conditions under which firearms can be returned, GrabAGun charges a 10 percent restocking fee. 

In regards to shipping, GrabAGun is standard and will charge customers a $40 hazardous shipping fee to all primer and powder orders. 

Refund Policy

As an online gun shop, GrabAGun has a strict refund policy due to the long ordering and verification process. Prices for guns fluctuate every day. GrabAGun's main goal is to provide low priced guns and ammo. The refund policy states that customers cannot get a partial refund if their item drops in price after purchase. Refunds are only available to customers who find a defect with their product within 30 days of purchase.