Name: StudentUniverse
Rating: 4.6

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Felise Milan Hastings-on-Hudson, NY

While I did ultimately receive my booking confirmation, it was a very frought process. Initially I made it all the way thru payment and then got a message that they couldn't complete my reservation. I tried it again and then got a message that I would have to call. I called and was told that during the time I chose the flight and finished filling out the info on the website, the price had gone up and if I wanted her to book it for me at the new higher price it would be more than $100 more and she would be charging me a few for booking it. I chose to go back on and was ultimately able to book the flight at the original price. But this all took a long time and was very frustrating.

1 year ago

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Elizabeth LaFlamme Anderson, SC

Everything was easy to use and as I checked out, the price kept getting lower and lower… like more and more coupons were found than before and the ticket was much cheaper than expected and saved me so much money. AND they responded to my emails within the hour which helped me book my flight quicker.

1 year ago

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Brendan Lindicy New York, NY

I liked that you allow buyers to choose their seats and include bag protection as well as specialized meals in case of dietary restrictions. I also enjoyed the discounts and various choices of flights available. My dislikes are how some features are available on the website but not available on the app and vice versa. For example, bag protection was only available on the app but not on the website or seat selection was only available on the website but not on the app. My other dislike is that bag checks don’t specify the price of additional bags until after booking the flight.

1 year ago

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Madelaine Botti Bonita Springs, FL

I was surprised to have this link appear to Student Universe while booking our flight from a different search engine. I even shut it down and restarted and it happened again. So I decided it must be legitimate. It was easy. The price was was very good. Thank you!

1 year ago

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Freda Liang Ann Arbor, MI

I like the interface and for providing flexible dates to check different prices. But sometimes even with student discounts, the price is still higher than other flight tickets booking websites. I hope there will be more discounts/coupons for students.

1 year ago

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Valentina Alice Gozzini Allston, MA

I like how easy the website work. I like being informed about the baggage [possibilities right on the website and that I don't have to communicate directly with the airlines with every small question when purchasing the ticket.

1 year ago

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Joseph Tanios

The price and the quick response to my feedback. One thing I would like to add: It would have helped me a great deal before I finalized and paid for the ticket, to know that I will not be able to select my seats until 24 hours before departure. I accessed British Airways website and that is the response I received. This means I will not have too many choices with regard to seating. Thanks for listening.

2 years ago

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Myles Griffin Washington, DC

Overall, I had a smooth booking experience. The rest has been slightly annoying but manageable. Firstly, I didn't receive my E-ticket immediately and I had to contact customer support. Luckily, the guy who assisted me was very friendly and was able to assist right away. Secondly, StudentUniverse doesn't clarify whether a ticket is an Economy or Basic economy ticket. And while it might not make a huge difference for smaller budget airlines, it makes a huge difference for United in specific because on a basic economy ticket, you don't get free seat selection or a free checked bag. The one comforting thing is that I was able to use a flight voucher for my ticket. So having to pay for the bags and possibly seat selection isn't going to be a huge financial blow. The other comforting thing is that United is a decent airline from my experience, so basic economy won't be too much of a headache. Nonetheless, what can I do? Just hoping for the best and that I'll make it to France next month.

2 years ago

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Cloe Nhalungo Seoul, 11

I hadn’t checked my email after purchasing the ticket and quickly learned about the ticketing issue. When I saw the issued had been fixed without my own intervention I was very pleased. And I saw that the company continued to contact me after I hadn’t answered the first time. Thank you for your service and support!

2 years ago

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KateE Brighton, MA

I've booked several flights with StudentUniverse and have saved a lot of money using their promo codes, and I'm not even a student. The first time I booked, they even called me to tell me how it works and how to find my booking on the airline's website. I have had no issues.

4 years ago

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Vaishnavi Ravichandran

I had an overall good experience with Student Universe.

3 weeks ago

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Ginka Vinay Mudiraj

Smoother and fast process ! Offered me the lowest price than any other sites!!!

2 months ago Edited October 22, 2024

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Karly Woods

Liked price and options. Couldn’t figure out student verification at first.

2 months ago Edited October 14, 2024

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Joshua Giddirappa

I was satisfied by the price and service provided by the student universe.

2 months ago Edited October 8, 2024

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Anna Terpstra

Prices weren't cheaper than other platforms but it did work well and it's trustworthy

2 months ago

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Maxwell Kwesi Mac-Ocloo

Very good. I loved their services and everything was very simple

2 months ago

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timothy wong

The App is easy to use and understandable 👍clear and unique !

2 months ago

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Breanna Bozarth

I enjoyed how easy it was to use with helpful information as a first time flight booker.

3 months ago

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David Safar

I checked all my military discount websites, and none are as affordable as your site.

3 months ago

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Bailey Martin

Yes I have received my confirmation for my booking on a great deal for a flight round trip

3 months ago Edited September 10, 2024

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Amelia B

I liked that the flight prices were cheap and I was able to purchase a flight without breaking the bank!

5 months ago

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Rodney Zvolanek

So far it’s been a great experience. I will leave a complete review after my flight is complete. Thank you.

5 months ago

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Foo Shi Wen

not bad , cheap prices. Process is a little long-winded and unclear though. Did not realise I need to confirm that I received a booking confirmation and almost got my flight cancelled

7 months ago

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Emmanuel Ufuah

It took a bit longer than usual to find flights which I thought was strange. The person over the phone kept going back and forth to confirm that my flight was there.

8 months ago Edited May 8, 2024

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Julia Sze Long Branch, NJ

This is the first time using StudentUniverse. I find the site easy to use and the prices are good. Purchased my first flight ticket with them - more to follow.

9 months ago

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evav Bergen, 46

We thought this site was great, love student pricing and all. BUT when a problem comes up, it is clear that you are on your own and this company will not resolve it or is only going to resolve it for a list of fees - cute trick. The issue that occurred at the airport that caused the missed flight was resolved over the phone with the airline and they gave a green light to rebook at no cost (thank you KLM, you’re the best), but the third party agency needed to call in, seems like a simple step… That was 9 hours ago. Divanni, who is 18 years old, was stranded for 11 hours in the airport waiting for 'an email' that has still never came, though updates were promised. There were two flights today that he could have been rebooked on. NO COMMUNICATION FROM SU. this is shockingly bad customer service, because flight cancellations and changes are obviously urgent situations, and airlines typically resolve it as quickly as possible. student universe seems perfectly fine with stranding students, young adults, in precarious situations and trying to get more fees out of a desparate situation. We called at least five times because there were no emails or return calls. Called again this evening, and immediately after we see that the reservation has been deactivated and cannot be opened. Interesting. We are keeping documentation of all of this, and will work with KLM to report this to consumer protection authorities. DO NOT TRUST THIS COMPANY!!! THEY WILL ABANDON YOU WHEN ANYTHING GOES WRONG EVEN IF IT IS EASILY REPAIRABLE.

11 months ago

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Eshani Arora

Ease of access and numerous options! Very student friendly.

1 month ago

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Siddhi

The discounts that it provides for students

1 month ago

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Madeleine Pollitzer Clemson, SC

GREAT DEALS! The website was pretty easy to navigate, but it was definitely a little slow, and I didn't know if the time of flights was in our time or Spain time. Everything else was great!

1 year ago

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Febrian Moten Queens, NY

StudentUniverse always saves me money for my international travels, though you have to see which extras you need to pay for, because depending on what you need, you may end up paying more

1 year ago

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Hoàng Trần Vũ Ho Chi Minh City, SG

I think the process is quick and easy to follow. Although, I can't change my provided passport number and has to reach out to help desk. It's not too bad, just hope I can make the change myself.

1 year ago

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Shaneila May Kingstown, 04

Quick response and confirmation of booking . A reasonable price. I like that I could use the different codes to check booked flight. I am still waiting for information on confirmation of seating and allowed pieces of luggage( I believe it's economy so for now it may be the standard allowances). Overall a good experience so far.

1 year ago

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Adi Andreeva Sofia, 22

I like the idea, the deals and definitely the smooth navigation. However, it was really hard for me to see which ticket option included additional baggage and that would be a nice add on (maybe to be written in the Details section if possible). Otherwise I'm extremely pleased.

1 year ago

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Amit Kanojia Mumbai, MH

The flights are much cheaper than the actual prices on the airline site, especially British Airways. I was looking for a flight to Boston at a reasonable price but due to the fall season all airlines fares were off the roof. Studentuniverse ticket fares were a great relief to me

1 year ago

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Sandra Johnson MN

Was easy to schedule. I didn't get an immediate email confirmation though so worried that maybe my reservation didn't get scheduled correctly. I did receive next day confirmation.

1 year ago

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Edita Balaz Dyer, IN

Booking was easy, confirmation arrived less than 24 after completing the booking. First time user, appreciated how fast I was able to navigate the website, I have gotten the app since.

1 year ago

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Neha Nagarkar

The flight recommendations are great! and the process is hassle free. Only thing that can be improved is customer service. Many a times the wait of calls is very long and customer representative should be a lil more friendly.

1 year ago

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Ayala T. Los Angeles, CA

So far so good as in follow up’s and communication, this is my first time booking my flight ticket with StudentUniverse so I’ll have a better understanding after I’ll end with my travel. Thank you

1 year ago

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nubbuka Sacramento, CA

amazing service very quick, wish there was a bit more explanation rearding additional information a bit but overall it was all covered, just had to call which was also quick! so thanks a lot!

1 year ago

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Nik Wickerhauser Kansas City, MO

I use student universe whenever I need to buy a flight! It is almost always the cheapest option. I learned about it from a friend and I tell all my friends about it. It's free!

1 year ago

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Shubh Nahar Mumbai, MH

Quick booking and at reasonable rates, loved my experience booking with Student Universe and as my first time using it. Have recommended all my friends to do the same and would recommend you to as well.

1 year ago

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Justin Larson Sioux Falls, SD

Great prices and very easy to use. My first trip was canceled due to a complication with one of the flights, but I was refunded the money and ended up saving over $800 on the next flight so it worked out very well!

1 year ago

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Gregory Askew

Flyus did a bait and switch with their price for the Turkish Airlines flight to Saudi the same day. It displayed as $1500 but jumped up to $2200 when I went to pay. I was happy to find a better price for a British Airways through Student Universe and not get a surprise price change.

1 year ago

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Rachel Ann Fresno, CA

Had a wonderful experience booking a flight ticket, received my reservation numbers and checked them directly through the airlines and they both were there. Will definitely use this again in the future!

1 year ago

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jennifer ha McLean, VA

Costumer service was super helpful when my flight confirmation didn't go through. Luckily it went through the second time but the lady on the phone was super nice and helpful!!

1 year ago

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Marilyn Guerrera Naugatuck, CT

Thank you for the best ticket. I hope the whole world ticket can even cheaper. It is too high for me to fly, but I thank you this website provide the ticket that I can pay. Thank you again.

1 year ago

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Jason C de Mets Cedarville, OH

I like the availability to have lower prices on plane tickets, especially with the Prime discount. It makes a more practical approach to purchasing tickets as a college student.

1 year ago

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Nina Austin, TX

I liked how simple and easy it was to purchase a flight. I loved the the amount of options available, how y'all had the most cost-effective flights, and how I was able to purchase flight insurance at a reasonable price!

1 year ago

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Scout Barratt Busan, 26

I appreciate that they were quick to verify if I was indeed the purchaser of the ticket, and swiftly verified that I was within hours of my response. Trustworthiness and reliable responsiveness are valuable traits.

2 years ago

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shreya ciryam Oxnard, CA

Phone Service was good But the website is unclear about eligibility. Unsure if you’re older than 26 and not a student if you can make a booking through your agency or not. Tickets are thousands of dollars, and it’s tricky to book if we are unsure if we are denied a seat when we go to the airport to fly.

2 years ago