Name: StudentUniverse
Rating: 4.6

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Sam Settelmeyer Eugene, OR

StudentUniverse has consistently had good rates. Sometimes the volume of communication between them and the direct airlines can be hard to keep up with, but it's worth it for the cost savings!

1 year ago

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Defne Dikmen Istanbul, 34

I was somehow flagged as fraud and had to send multiple documents. This never happens with other websites. I think I took care of it but there was definitely some miscommunication. I certainly didn't like receiving a call about an email you sent half an hour ago.

1 year ago

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QP

Student universe is very convenient to use and offers Amazon stufent discount, which is great. Compared to other traveling websites, their communications are smooth

1 year ago

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Rana Maher Doha, DA

The dealing was good specially when I booked a flight. Studentuniverse makes sure that the person who booked a flight is the same person who paid by master card. I like their eagerness about that.

1 year ago

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Yael Ochoa Bad Bevensen, NI

student universe is my favorite travel booking site, and my go-to for international flights. the deals are amazing, and the user experience is unmatched

1 year ago

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Morgan Jacksonville, FL

I didn't like that when I canceled within 2 minutes, my one-way ticket to purchase a multi-city ticket, I was charged for the promo code discount and a rebate discount which totaled $30. Why would I be charged for a discount?? The advertisement says you can cancel without charge within 24 hours.

1 year ago

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Enrique Aparicio

I liked that it gives someone flexibility when choosing a flight. It allows you to see where the cheapest flights are offered. It was also really easy to navigate.

1 year ago

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Daniel Tokumoto Lima, LMA

I have tried different websites before, it seems that this one works better and gets good discounts. I hope I'm not wrong. My family and I travel constantly.

1 year ago

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Ellen Miller Coimbatore, TN

I think I've got a good price for oneway ticket. That I had to send passport and credit card front and back copy was the first time when I booked online. I was lucky to have this available right away.

1 year ago

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Lucy Laffoon Sofia, 22

Very good prices for last minute purchases. However, one is unable to put in any of the advantage or travel numbers to be able to secure benefits of being a member to the airline.

1 year ago

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Samuel Clarke Tyler, TX

Everything went smoothly. Only complaint is that I was charged the full amount without the discount it told me I would get. They said they will refund my the discount balance though.

1 year ago

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Logan James College Station, TX

I loved that I was able to find a fare that was within my budget using Student Universe. It made this whole process super easy and really got me a good deal

1 year ago

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Dr. Ron Roddy Fairborn, OH

The booking page clearly stated that this ticket included seat selection but once the ticket confirmation was received the email and the airline website suggest just the opposite, that seats cannot be reserved until check in.

1 year ago

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Isabella Ritchie Hoboken, NJ

I liked the ease of seeing all the flights and comparing prices between sites. I didn’t like how you showed more expensive prices for the same flights every time I searched for flights

1 year ago

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Anna Bogomazov Boston, MA

Price changed over the course of 30 minutes and calling was slightly inconvenient. However, the discounts were clearly explained and I appreciate the attention to confirmation detail.

1 year ago

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Javier Garcia Fernandez Winter Park, FL

Always great prices and great flexibility with dates and times. Never had a problem with them in the 4 years I've been buying tickets from them. Totally reccomended

1 year ago

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Angelica Lucero Martinez Dobong-gu, 11

I am so happy they provide all the services to students, easy to access and navigate. The consumer services were super nice and were extremely helpful with all my requests.

1 year ago

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Khushi Sheth Piscataway, NJ

Overall, I thought the discounts for some of these flights were a steal however personally I couldn't get input my cyber monday promo code for some reason and there were some glitches and lagging when putting in my flight information.

1 year ago

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Uju Kamanu Seattle, WA

This site is so helpful, they start by confirming that you’re a student and from then on, you can get discounts on flights as well as hotels. They also give birthday rewards yearly!

2 years ago Edited July 25, 2022

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nicole yeom Sydney, NSW

Booked flight tickets in Dec for April trip, and today, we found out our flights got cancelled in Jan and we weren't even told so! Thank God my partner was contacting them first to update passport details. Otherwise, we would have ended up being at the airport in April only to be told the tickets got cancelled ages ago! When I questioned the agent that how come we weren't notified that our flights got cancelled, he said 'I don't know, maybe a system error'. Really, that's why both my partner and I didn't get emails at all??! When I asked if there is any other ticket, his reply was just simple 'None' followed by 'so what do you want to do?'. Are you serious!!!? Please don't use this company as they don't even have decency of notifying customers that flight has been cancelled. I feel very disgusted.

2 years ago

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Sam Mccleery ,

They are the worst travel company I have ever booked with. I purposely booked a flexible flight which cost me more, to be flexible with the covid pandemic. When I had to cancel my flight due to board changes they tried to charge me an extra $110 on top of the original fairs for my new flights when my new flights were already $560 cheaper than the new. Absolute rip off. They also applied false requirements to have to book before certain dates as well as travel before certain dates claiming it was the airlines, I checked with the airlines and no such deadline existed. Complete fraud, money grabbing company. Taking advantage of people during a pandemic, im just trying to see me family.

3 years ago

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T Markle Pleasant Prairie, WI

If I could give this company ZERO stars I would. Run away from this company, and do NOT book anything with them. They are a scam! Booked flight, and covid hit. They issued a "credit". If I had booked directly with the airline, I would have been given a refund. I just tried to use the credit to book another flight. They are charging me double for the flights. Hello?!? I can see the costs of these flights on "google flights". I asked why they are charging me double? They said it's because the original flight was deeply discounted which is a lie. We all have access to these flight costs. The discount was $20 and I only booked through Student Universe because my daughter's professor recommended this company. In addition, if my daughter gets sick and cannot make the new flight, she will not be able to re-book, and we will be out all of the money. What a scam. I called United Airlines, and they were polite and said, "We are so sorry, but we cannot help you because you booked through this travel agency, and we do not even know how much they charged you for the flight." I will NEVER EVER book with Student Universe again and will continue to post negatives reviews and will be filing a complaint with the BBB as well. SCAM ARTISTS!

3 years ago

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Chanel Taghdis Los Angeles, CA

I used student universe to purchase some flights and then corona virus happened. Okay, I understand that is not their fault. I had to have student universe communicate with the airline directly about whether I could get a refund, so beware if you ever need to communicate with the airline directly you cannot and have to go through this whole process. Again, not their fault so fine. My boyfriend and I had student universe request refunds for our flight which was cancelled BY THE AIRLINE. They said it can take up to 2 months for the airline to respond, fine. After 1 month I call to check if they have heard back and they say not yet. One month later, my boyfriend got his refund and I still haven't. I call again, and they tell me they never made a request for me. What incompetent staff is working there that the first time they said they are requesting it for both our flights and then the second time I call they tell me they haven't heard back, fail to mention they never made the request in the first place! SO THEN they made the request and let the airline know my travel partner has been refunded, which again I had to wait 2 more months and then I got an email saying they are offering me credit- not a refund. I call again to ask why the airline is only giving me credit when my boyfriend got his full refund. The person I talked to said that the airline still has not answered and that the email was simply stating I have an option to get credit if I want (did not sound that way in the email at all whatsoever) and honestly the staff is so incompetent that I don't know if I even believe that. The person I spoke to would not let me speak to the supervisor. I understand some things are not their fault and the fault of the airline, but the incompetence in handling this was horrendous. Never again will I use this site.

3 years ago

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Ebow Manso

Best support and easy usage of the system

2 months ago

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Ritu Babani

good! will again book through student universe

2 months ago

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Hilary Tran

easy to use and easy to see benefits. takes a little long to load.

3 months ago

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Matilda Fischer

Easy to work with, not hard to function.

3 months ago

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Duy Minh Pham

Good service, good price. Highly Recommended!

3 months ago

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Kcortinas

Very easy to book. Excellent prices & choices.

3 months ago

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Kayla Jean

Didn’t take my credit card the first time but did the second.

3 months ago

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Roxie Love

Good way to find flights when you’re studying abroad

3 months ago

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Senthilkumar E

I like the ease of booking. The display looks good.

3 months ago

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Rishi Pandya

Seamless experience, good deals for students

3 months ago

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Kirsten Dijkstra

Good customer service, they respond quickly

3 months ago

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Karan Mor

Good website and good service. great prices

3 months ago

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Denise Lacke

all good - I did get the email confirmation

3 months ago

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McKenzie Bestor

It was very efficient and had great deals!

3 months ago

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Irena Kucharik Lowry

Good deal but too much payment background check

3 months ago

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Jose Rivera

Low prices and great value for days and times

3 months ago

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Natasha Hingorani

I love how accommodating they are. The price difference was significant too!

3 months ago

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Garrett Sauter

It was very helpful and provided a variety of options to choose from.

4 months ago

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Sara M.

Confirmation received, great. I wish the itinerary was in the confirmation email. Thanks so much.

4 months ago

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Kaylee Whittall

i was worried i wouldn’t be able to afford a ticket but now i can thanks

4 months ago

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Brian Chica

Student Universe allowed me to book the flights that other sites would't!

4 months ago

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Delaney Rose Fisher Tucson, AZ

It's always easy to find reasonable prices here. The Amazon Prime discount is great as well.

4 months ago

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Caleb Burnside Lincoln, NE

It was a smooth process, finding the best flight for the best price.

4 months ago

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Yu SASAKI Oswego, NY

This was the first time to use StudentUniverse. It was easy to book.

4 months ago

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FRANCES ANTONIA KAPUSTA Colorado Springs, CO

Everything went smoothly and I was satisfied with your service thus far!

5 months ago

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Richard Brackett San Leandro, CA

Everything fell into place swiftly and with rapid replies Thanks team!

5 months ago

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Gagandeep Kaur

Too tedious process & complicated. It’s popular site with reasonable prices

5 months ago