StudentUniverse Logo

StudentUniverse

star star star star star_half

Author: Kaitlyn Short

LAST UPDATED: December 18th, 2024

StudentUniverse is an online booking leader for students and young adults under 26 looking to make travel arrangements on a budget. It was officially launched in 2000 and remains a privately-held company. The StudentUniverse platform is made up of a network of global partners which provide discounted pricing on flights, hotels, and tours. They have proprietary verification technology which ensures that individuals accurately maintain student status since the ticket and reservation discounts are designed to benefit them while in school. The company executive offices/headquarters can be found in Waltham, Massachusetts.  

Keep reading for pros and cons, plus StudentUniverse reviews from real users.

thumb_up

The Good

  • Benefits for Students
  • Business Model
  • No Fees to Use Platform
  • Discounts

Benefits for Students

While most online travel booking agencies are fighting over the same types of customers, StudentUniverse has created a platform that benefits a specific group - college students and youth. Their platform was created in an attempt to make traveling more accessible and affordable for those currently enrolled in classes. Oftentimes, students are working or having to take on a considerable amount of debt to finance school so paying for experiences abroad would normally be out of the question. With the help of StudentUniverse, thousands of students across the globe are able to take part in meaningful travel with the ability to book cheap flights.

The most beneficial aspect of the StudentUniverse platform is first and foremost their ability to provide discounted travel options to students. All air travel, hotels, and travel activities/tours are provided at a discounted rate due to the participation of popular accommodation providers. These prices make travel somewhat reasonable for the common student to see the world without taking on additional debt. This exclusive pricing on airline tickets is only available to current students.

On top of travel deals, the site helps students figure out what type of visa they will need, depending on their destination, or the location of their study abroad program.

Business Model

The business model of StudentUniverse is rather complex, but yields positive results. Their technology and strategic partnerships with third party providers allow students to take advantage of some of the best discounts and travel accommodations available. The model is broken down as follows to maximize savings:

  • Exclusive airfare deals with over 220 airline partners
  • No membership fee for students
  • Hotel accommodations through a network of affordable lodging providers
  • Tours and activities discounted for students while traveling

No Fees to Use Platform

The travel service makes money solely off of commissions, advertising sales, booking fees, and some transactions. This set up allows students to still take advantage of the cheapest deals without having to pay an additional fee simply to use the StudentUniverse website. Students can easily filter flight results to find exclusive travel deals without a paid subscription.

Discounts

StudentUniverse offers a few discounts that a customer should know about. If members refer a friend who ends up booking a flight, both parties get $20 off on their next flight. 

Members get promo discount codes sent straight to their email inbox for additional discounts on their already cheap flights. A promo code can still only be used to book student flights.

thumb_down

The Bad

  • Limitations
  • No Airfare Rate Guarantees
  • Best for Groups

Limitations

Obviously, this is not a platform for everyone. In fact, this platform cannot even be used by those who are not enrolled in classes at the high school or college level. StudentUniverse utilizes a verification technology that ensures an individual maintains a student status and is eligible for the discounts. Those individuals who are not students will not be able to book travel through StudentUniverse. Occasionally, there are deals for those ages 18-25 that are not enrolled in classes but these deals are not to be expected.

No Airfare Rate Guarantees

The platform, while boasting of providing discounts on travel accommodations, has openly admitted that they cannot guarantee rates on airfare. While airline rates are typically less expensive and more reasonable for students when using the platform, it is not so one hundred percent of the time. StudentUniverse states:

  • Airfares are not guaranteed to be cheaper than retail fares
  • Fares generally available on the market may be the listing price
  • Other booking sites may have access to other exclusive airfare deals that SU does not have a partnership with
  • No comparison tool exists to find the cheapest rate

Best for Groups

StudentUniverse’s discount booking service is best utilized in a group format. That means an entire class or a large group of students booking a trip together will receive the best discounts on flights and hotels. While a person can also book their own individual travel with a student discount, the booking process is specifically designed to benefit the group trip set-up with student fare.

gavel

The Bottom Line

StudentUniverse has created a travel booking site that benefits students with a passion for travel.  Partnerships offer student travelers discounted rates so they can experience the world without taking on a considerable amount of debt. Members who plan on using StudentUniverse to book their travel can expect the following from the service:

  1. Exclusive deals for students
  2. Discounted airfare/hotel accommodations
  3. Deals on tours and attractions
  4. Travel insurance
  5. Group travel preferred
  6. No comparison tool
  7. Only for current students
Was this content helpful?
thumb_up Yes thumb_down No

Star Rating

info

4.6

star star star star star_half

1,011 Reviews

Review Breakdown

5 grade

71%

4 grade

19%

3 grade

6%

2 grade

1%

1 grade

3%

Sentiment Criteria

Value

star star star star star_half

Quality

star star star star star_half

Service

star star star star star_half

Trustworthiness

star star star star star_half
cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
check_circle

Review Source

star star star star star_border

Leah Moll

The waiting room is irritating and doesn’t appear to be a true line, just a lottery system. It would be a much better experience if they allowed more people on their webpage at a time.

6 days ago

check_circle

Review Source

star star star star star

Totka Hristova

I was happy to find out about Student Universe from a friend and pleasantly surprised from the affordable prices of the flights that I was searching for. I'm definitely recommending Student Universe to all my friends and family and looking forward to more destinations to travel to using their products and services.

3 weeks ago

check_circle

Review Source

star star star star star

Noura Nasser

Love Love Love great service and costumer service, fast response time, all around very helpful! Would recommend to anyone.

5 days ago

check_circle

Review Source

star star star star star

Roi

I had some issues during the $25 flight sale and the customer service from the team that runs the Instagram social media account was priceless!

6 days ago

check_circle

Review Source

star star star star star

Jillian McKie

StudentUniverse offered $25 flights which was amazing and I was able to fly home for the holidays with no issues! Thank you!!

6 days ago

check_circle

Review Source

star star star star star_border

Hailey Dior

It was an easy quick process but there was so many extra fees that are usually grouped together when booking a flight, but this time was separated (instead of one fee it was a LOT of fees). Good experience still though. Might use again.

2 weeks ago

check_circle

Review Source

star star star star star

Taylor Stegman

It made it possible for me to go see my family for Christmas. Without this option, I don’t think I would’ve been able to afford it. Thank you!

1 week ago

check_circle

Review Source

star star star star star

Mikhayla Sowemimo

I’ve had student Universe for at least 4 years now and it’s gotten cheaper. It’s cheaper than other cheap sites i’ve been using. I’m glad it’s better for students now.

1 month ago

check_circle

Review Source

star star star star_border star_border

Christina Heidelberger

Customer service was difficult to get a hold of to help verify student status, but actually booking the flight was pretty easy

4 days ago

star star star star star

Amber Thomas

Worth the wait! 10/10 would recommend. Didn’t know about the amazing offers here

5 days ago

check_circle

Review Source

star star star star star

Nick Cavalieri

It was easy. It was cheap, I’m grateful I got in but my friends were not able :(

5 days ago

star star star star star

Harnain Kaur

Love the way the problem was quickly solved. Hats Off to the employee! Thankyou.

1 week ago

star star star star star

pris cx

I loved how it was a good deal for young adults to be able to go home for the holiday

1 week ago

star star star star star

Mickey Sawyer

Student Universe helped me get home for the holidays. Absolute blessing from The Lord. Couldn’t be more grateful!

1 week ago

check_circle

Review Source

star star star star star

Shan Chen

It was my first time purchasing using the website and the process went very smooth. It was very helpful!

1 week ago

check_circle

Review Source

star star star star star

Della Tsivor

I like using student universe because some of the deals I find there, I can't easily or normally find on google flights or other flight agencies.

2 weeks ago

star star star star star

Roció Romero

i’ve used student universe before to go to the philippines and i loved it! so i knew i had to use it for my next trip especially as a college student!

1 month ago

star star star star star

Vinay Shah

Best rate compared to all online websites. I have been using the site to book my flight since last 3 years. I will certainly recommend Student Universe. Try you will not be disappointed.

2 months ago

check_circle

Review Source

star star star star star

Maria Jacinto

Thank you for getting me my ticket and it helped me out so muc

4 days ago

check_circle

Review Source

star star star star star

Tanisha Senapati

thank you so much for helping me get back home for the holidays. I am so grateful

1 week ago

star star star star star

Siena Rose

This was such a good deal—really hoping more deals like this to come by more often in the future.

1 week ago Edited December 16, 2024

star star star star star

Aditya Bisoyi

The website is big buggy as i faced issues with the contact number in my booking.

1 week ago

star star star star_border star_border

andre naranjo

Price ok. App needs new things to access. Like. Buttons only show pdfs. It can’t actually cancel or change. Don’t plan to use this site again. For the reviews. The fact that after you purchase your ticket it says. Tickets will show on airline website after 1 week and definitely 3 days before departure. Makes no sense. Buy directly from airline. Took me 7 days to be worries if im getting my purchase confirmed with the airline. App 1/5 Price 5/5

3 months ago

star star star star star

Faith Mwango

I liked everything about the booking. And above all, how you followed up to ensure I'm set since my first flight booking did not go pretty well. Thanks so much to the Student Universe team.

3 months ago

check_circle

Review Source

star star star star star

l a i b a

I absolutely loved my experience with student universe.

3 days ago

star star star star star_border

William Smith

Talked with customer service whom helped beyond what I had expected.

3 days ago

check_circle

Review Source

star star star star star

Karelia Paz

was able to book my flight with no problems

3 days ago

star star star star star

GIANNA SINA

very easy experience! very quick nothing crashed

4 days ago

star star star star star_border

Sai Yasasvi Dutt Malladi

It was a really good experience. Would book with StudentUniverse again.

4 days ago

check_circle

Review Source

star star star star star

Gabriel Boyer

Amazing deal, short wait times and no overloaded server.

5 days ago

star star star star star

amy cedillo

I like that Everything is smooth and not to hard

5 days ago

star star star star star

Jolindah Missoh

The website was easy to navigate and purchase ticket

5 days ago

star star star star star

Tracie Long

Great experience would do again some time

5 days ago

star star star star star

Sye McCollum

Efficiency and i was able to get my ticket for cheaper

5 days ago

star star star star star

mg

I like the price of the ticket thank you saur much

5 days ago

check_circle

Review Source

star star star star star

Michael Hernandez

I like the availability of the website!!

6 days ago

check_circle

Review Source

star star star star_border star_border

Kerrington Scott

My flight still says pending. American airlines say they are waiting for payment.

6 days ago

check_circle

Review Source

star star star star star

Alexis

Loved the 25 dollar flights, an amazing experience

6 days ago

star star star star star

Joshua Powell

That it was a hard process to get into the thing

6 days ago

star star star star star

Maira Azam

It was easy but the website was a bit laggy

6 days ago

check_circle

Review Source

star star star star star

Xiaomin Ye

good and efficient, thank you but i have wrote it twice

6 days ago Edited December 17, 2024

check_circle

Review Source

star star star star star

Steven Lamm

Knowing your number in queue would have been nice

1 week ago

check_circle

Review Source

star star star star star

Evelyn Martinez

it is a great opportunity for students!!

1 week ago

check_circle

Review Source

star star star star star

Carmen Chen

When I book the flights, they only have the information of if it’s economy but never specify if it is basic economy. The basic economy sometimes does not have free carryon. But the platform does not offer this information when booking. So it will cause some trouble later on as I don’t know if I have free carryon.

4 months ago

check_circle

Review Source

star star star star star

Charles Mambula

I liked the understanding of your staff, who were very friendly and helpful. They're very accommodating as well. I could have missed the conference due to not submitting my confirmation on time, but they were able to contain that and give me yet another chance, to be able to make it.

5 months ago

check_circle

Review Source

star star star star star

Gabriela Contreras

I've received my booking inf. There were some issues with the card verification process. It's understandable for security reasons, but perhaps allowing a bit more time for customers to submit their documents could be helpful, as sometimes one might not have the documents readily available.

5 months ago

check_circle

Review Source

star star star star star

Phil Zulueta

Very good prices. I feel like I have a lot of freedom because of it.

1 week ago Edited December 17, 2024

star star star star star

kaleem hammond

The queue was very misleading and should have the amount of tickets left

1 week ago

star star star star star_border

Theadora Duane

I appreciated the user-friendly interface. I did not appreciate the price gauging as I continued my search.

2 weeks ago

star star_border star_border star_border star_border

Matthew Norris

I made an error on my booking and had to call customer service. i was on hold for an hour and a half and my issue was not fixed. I had to pay $40 to cancel despite buying insurance.

4 weeks ago Edited December 1, 2024