American Cruise Lines

We went on American Harmony from Clarkston, Wa to Portland, Oregon. The food was more than enough and wonderful, Entertainment and excursions were excellent. From the Captain to the deck hands were great and helpful. Couldn’t do enough for us. It was our first river cruise. We will be taking another one in the future. Thank you so much for all you did for us. Judy and Joan

ANOTHER GREAT CRUISE EXPERIENCE ON AMERICAN. 10 MARVELOUS DAYS ON THE NEW ENGLAND COAST. AMERICAN’S ACCOMODATIONS ON BOARD ARE FIRST RATE. OUR FOOD ON THIS CRUISE WAS EXTRORDINARY. ALL OF THE VARIOUS STAFF WERE HIGHLY MOTIVATED ADDING PLEASURE TO THE CRUISE. WE LOVE THE SMALL BOAT APPROACH TO RIVER AND COASTAL CRUISING. WE ARE BOOKED NOW ON OUR THIRD AMERICAN CRUISE, AND LOOK FORWARD TO OTHER OPPORTUNITIES TO COME. AMERICAN

My very first cruise and an AMAZING experience I was able to share with my mother. THANK YOU mother nature for her input in providing great weather, the staff for being so lovely and accommodating and AMERICAN CRUISE LINE for their excellent curating of excursions. As a mother, I always had to do all the planning and research - they insured a great experience through THEIR pre-planning. I could relax, eat endlessly, drink cocktails, make new friends and follow along. EUTOPIA!

Wonderful New Year's Eve Cruise on American Cruise Line's American Melody. A perfect end to a hectic year and a place to welcome in the New Year with about 120 new friends! I selected this ACL cruise, not necessarily for a specific destination, but for the holiday timing and I was thrilled with the results. The "small ship cruising" appeals to be as I am in my 60's and don't want to be juggled in large crowds or with the energy of children. This line is first class and it is all inclusive: embarkation is as effortless and disembarkation. The meals were varied and excellent, the bar was well stocked and the common areas were delightful.

This has been our third cruise with ACL and the service has been great. The staff has been warm and welcoming. They have gone 'out of the box' of standard amenities as we like Diet Pepsi rather than Coke products and I like orange marmalade with breakfast toast. They cannot get it in individual packets so they get in a jar and serve it in a serving container at breakfast. That is thinking out of the box.

What could be better than cruising the Mississippi in with the glorious colors of fall? This cruise was beautiful and relaxing and was a Mark Twain cruise. An actor portraying Mark Twain gave talks about the river and his time. There was also a tea with him for a more intimate setting. A husband and wife talked about the river and entertained at night. Local musical talent was also brought aboard along with a speaker portraying Molly Brown. There were varied arts and crafts every day with a resident artist as well as many complimentary shore excursions at each port. Three American Cruise line buses met the passengers at each town to take you on excursions. This was a busy cruise with a port every day and 21 locks to go through! Many times, there was a welcoming group at each port to give out maps and answer any questions about their town. These cruises show small town America at its finest! We were aboard the Melody, a beautiful boat launched in 2021. The food was delicious and varied with an excellent wait staff to cater to your needs. The cabin was spacious with a balcony to watch the fall colors and all those locks!

We visited/toured many interesting cities along the rivers showcasing wineries, museums and many locks and hydroelectric plants/dams. Some of the tours we visited are shown below: Richland, WA – We toured the REACH Museum. This museum discusses the Manhattan Project and the Hanford Research Facility. It also covers the local geographical features and history. A very interesting museum. We also toured the Sacajawea State Park on the confluence of the Snake and Columbia Rivers. This location also includes a little museum. A good place to learn about Sacajawea and her involvement in the Lewis and Clark “Corps of Discovery” in 1803 – 1806. The Dalles, OR – In The Dalles, we walked into town and toured the National Neon Sign Museum. Later in the day, we took The Dalles Loop, a bus ride around the town provided by the cruise line. Stevenson, WA – We took the Multnomah Falls trip in the morning and the Bonneville Dam Tour in the afternoon. The water falls are very impressive; great place to take photos. I went all the way to the top of the falls and the view was amazing!!! The Dam is a very significant hydroelectric plant along the Columbia River. It's a very interesting tour. It also included a trip to a fish hatchery showcasing some of the largest sturgeon around. Kalama, WA – In Kalama, we took the bus trip to Mount St. Helens. It's a 4 to 5 hour round trip and it was a phenomenal stop! Astoria, OR – The dock is next to a interesting museum and a Coast Guard Station. We took the trip to Cape Disappointment in the morning. This is the end of the road (river). The drive is fantastic and the visitor center very well done. It's larger than you think so plan on at least an hour in the area. In the afternoon, we toured Fort Clatsop, the last winter stopping place for Lewis and Clark. The fort is a full sized replica and the museum is very nice. American Cruise Lines provided bus tours to get to the excursions and always had water on board for everyone~ The fees for the museums and bus trips, in most cases, were included in the cruise cost. On board staff tips were also included In the cost of the cruise. Overall, we learned a lot about the Lewis and Clark expedition from the historian on board, the museums and local guides. You will learn about the extensive history and geography of Washington and Oregon states on this trip. The Harmony staff were wonderful … always ready to help. The cruise was great. You will see many beautiful areas, museums, churches and houses along the rivers and you will meet super nice people on the ship, both staff and cruisers. The other cruise guests were professionals so I found them to be very interesting! You will also walk a good amount! Bring good walking shoes. American really took good care of us; they were always there to make sure everything was taken care of during the trip and on the excursions. They really took the time and effort to show how much they cared. A great trip and the first of we hope, many, aboard American Cruise Lines! Embarkation 5 out of 5 Loved the embarkation experience because it was very efficient and quick. There was no long wait lines and the entire crew was cheerful, helpful and cordial! Ship experiences Food and Dining 5 out of 5 We had never been on a river cruise before so there was only one main dining room. We had an outdoor cookout area on the upper deck for the afternoon and we had a snack area on a lower deck. The ship's food was just fabulous! I enjoyed everything and the desserts were exceptional. In addition, when we were in a port with a specific fruit or vegetable they always had something on the menu from that area! Another interesting aspect about American cruise line was the drinks. You could have a coke, a rum and coke, a vodka tonic, beer or wine or just about anything and there was no extra charge. I love having a glass of wine at dinner and they had their own exquisite ones for your pleasure! It was certainly a nice touch that I enjoyed! They also provided room service, too! Onboard Activities 5 out of 5 Fitness center was great to have onboard, but just walking on the decks was terrific exercise! Since we were traveling the Lewis and Clarke expedition route, we had many interesting lectures on the pioneers, the area we traversed, the animals, the building techniques used and most importantly, the indigenous Indian peoples of the area. We also had an awesome artist aboard who taught watercolor and everyone's art really came out phenomenally.... Entertainment

I've never been to the Northwest USA before and this was the perfect way to see it! I loved the excursions. The busses were upscale and everything was so organized. I also enjoyed all the beautiful River Views as we went from one place to another. The Marine Museum in Astoria was fantastic. I have also never seen the type of hotel we toured., The staff on the cruise was GREAT and the entertainment was so much fun! The Cruise director is always visible and attentive to your every need. The Bartenders were great and the cookie times were so perfect! Delicious warm fresh baked cookies! I loved the Elton John night so much and that entertainer Tony was Fantastic. Also the duo who played with Merle Haggard for many years should have the piano players fingers in the hall of fame! The small cruise ambience was perfect for me and I met so many nice travelers

Review: American Cruise Lines, American Song, June 5 through June 12, 2022 Our experience on American Cruise Line’s ship the American Song was a wonderful experience. It was both relaxing, enjoyable, and fun to be pampered. The scenery of mountains, as well as seeing the Columbia and Snake Rivers was beautiful and at times breath-taking. We enjoyed waking up to sit out on our deck each morning to watch the sun rise as the world came alive. Each day, being lovers of history, we discussed, planned, and looked forward to our daily shore excursions, both planned and unplanned. Our meals were excellent and delicious. The crew was friendly, helpful, and anticipated every need. Hotel General Manager Kobi D P was very friendly and although very busy with his hands on approach to operations, always made time to greet us, say hello, and offered helpful information or advice. Cruise Director Olivia F, was fun, entertaining, and offered a lot of energy to activities throughout the day. What might have been a boring process getting off or on a bus, was made delightful as Olivia entertained us all with her clowning theatrics. Each evening we enjoyed Jason and Jack making our cocktails in the lounge and were delighted to listen to the evening entertainment by the talented Laura S and Bill W with their beautiful and mesmerizing music. Our room was clean, well serviced, and comfortable. Kudos to the housekeeping for always keeping our stay, pleasurable, and well stocked. Overall, an excellent experience to see parts of America we’ve never seen before. The shore excursions were fun and informative. If you0’re looking for a break from the mega-ships and want to explore America, we’d recommend American Cruise Lines.

I just got back from another cruise on American Cruise Lines- the American Song. I really can't say enough good things about this cruise. I've taken several of these and will continue to take more. The boats are beautiful and the service is the best I've had on any cruise line. The food is gourmet, and the staff is willing to do whatever it takes to accommodate your food preferences. The same is true for the whole staff- they are truly incredible. The alcohol and some excursions are all included. You literally don't have to spend a nickel once you get on. I love that!! They have activities and entertainment daily. I can't wait for my next cruise with them.

I have cruised with American Cruise Lines twice & have another one booked. Booking my cruise by phone was easy, thanks to the Cruise Specialists. Aboard ship, all of the crew were professional and pleasant. The dining room servers were very personable & made our meals (which were delicious!!) enjoyable. The on-board presentations were interesting and the entertainment was great. Rooms were clean & kept that way by being serviced twice a day. Overall, I have been impressed with American Cruise Lines because they treat their guests like each one is important to them. My most recent cruise was interrupted by unforseen circumstances. The hotel manager and cruise director arranged alternate activities for us. Because this cruise was shortened by a few days, American Cruise Lines offered us a very generous discount to be used on another cruise. In this day and age when customer service seems to have disappeared, I can verify that customer service is still very important to American Cruise Lines.

Will be taking our fifth cruise with American this Spring. From the moment we hand our luggage to the crew in the red shirts we receive the kid glove treatment in every way possible. We immediately relax, and we feel AT HOME. We are not part of a mindless herd; the size of the ship and the level of service we enjoy make it the most genteel way we know of relaxing and enjoying the whole cruising experience. All of the amenities we want, none of the ones we're never going to indulge in in the first place. We feel safe, coddled, catered to. Different people want different things..I have no desire to get in a hot tub with 14 strangers, or have the smoke cleaned out of my clothes daily from walking through a Casino. A smiling face without a hand held out for a gratuity. Not a spiked heel, or a wife-beater t-shirt in sight. I often find myself looking around at my surroundings, sighing happily and thinking "how nice". American Cruise Lines is perfect for us.

My experience started off not good as I had bought a ticket thru ACL to go to the Grand Old Opry. Mistake. The ticket was not in my folder when I got to the Gaylord HOtel. They said it would be at the ticket booth. It wasn't. Four of us didn't have tickets and we were in the heat for over an hour while they tried to figure out where the tickets were for us. I had my receipt fortunately. They were all over the place looking for the group coming in from St. Louis. 10 minutes before the show started people started coming in from the buses. The people from the Grand Ole Opry ran down to the buses and got our tickets. I HIGHLY recomend you come up with a better solution to this. It's not fun not having a ticket in your hand after you've paid for it. It was so HOT and just frustrating. The trip was enjoyable and I did appreciate ACL providing us a hotel room at the end because the river had flooded and we would have had a 2 hour bus ride to the airport coming home. We were told that several had canceled going from St. Louis to Nashville so rooms were available. Leaving for the airport at 4 am would not have been good for anyone.

We thoroughly enjoyed our Puget Sound cruise In September 2019. The entire crew was very focused on guest comfort. The attention to detail was excellent. The food was very good and selections were fine except too much spinach. I have 2 constructive criticisms. 1) concerns the gangway for boarding and exiting the ship. It is a little shaky. There was always a crew member on the dock ready to assist and their assistance was needed at times. The gangway has railings but not at the dock end. I would like to see railings added at the dock end of the gangway. 2) I’d like to have a nightlight in the bathroom.

This is the third cruise my wife and I have taken with American Cruise Lines. Each one seems to get better and better. This last one was the inside passage in Alaska. Every day was chock full of amazing scenery and magnificent wildlife. We saw bear, moose, eagles, otters, seal, sea lions, whales and countless other bird life. The small size of the ship afforded us a very up close view of countless glaciers. The food of course was wonderful. Also the ship offered complimentary wine and beer at lunch a happy hour from 5:30 to 7:00. Wine or cocktails at dinner and finally another happy hour at 8:30. The age demographics do tend to lean towards the older traveler, but my wife and find the passengers to not only be accomplished in their respective fields, but very interesting people. I highly recommend American Cruise Lines.

Sales, accounting, back office stuff smooth and quick Included tours appropriate and interesting Mgt staff outstanding; Jaimie and Richard extended themselves to ensure a great passenger experience. Food was very good but not quite up to the Mississippi cruises. interesting menu change of two featured offerings with repeated standard ones. Only bailed to BLT once. Wait staff above average with trying and being pleasant. Interesting change to concurrent cocktail / dining hour - worked okay. Entertainment - a challenge for a small boat, enjoyed the interactive "cowboy" best, the 4 saxes were good but more of a concert feel. Staff scrambled well to handle cancellations. Red Lion excellent pre-cruise lodging. Good enough to reserve #4 cruise.

This was my first cruise with American Cruise Lines and it won't be my last. Every member of the crew made our journey carefree and fun. The accommodations, food, service, shore excursions and overall atmosphere on the ship was excellent. I was a little apprehensive because the Mississippi River was at flood level, but we managed to visit all but one of the places listed on our itinerary. We did have to dock at some alternate sites, but every effort was made to get to the rest of our itinerary. Leaving at the end of our trip was sad but we had a fun bus tour of New Orleans with Don Downs and a drop off at our airport. Don't hesitate to take a trip on American Cruise Lines.

This was our second cruise with American Cruise Lines. The boat was rather new and beautifully decorated. Our room was clean, quiet, and convenient. The food was beautifully served and delicious. There were ample selections at each meal and we appreciated that we were able to have 1/2 portions. The new snack bar service on the upper deck was a fun and convenient way to get a lighter meal. Our main server, Patricia, was exceptional. We were very please with the itinerary because of our interest in the history of Lewis and Clark. The only time we felt a little rushed was at Cape Disappointment. Perhaps that should be scheduled earlier in the day and maybe precede Fort Clapsop.

This is the Best Cruise we have ever been on. From our first step onto the ship being greeted by the Captain, Cruise Director, and all the staff we knew we had not made a mistake in booking a cruise through this line. Everyone is so kind and helpful. I love the relaxing laid back feeling. Cocktail hour with the fellow guests is fun. The Cruise Directors are a blast so funny and enjoyable. Our Guide David was so informative loved listening to him. I learned a lot. We had such an amazing time. We’ve already booked our next cruise.

Sailing with a smaller group of passengers brings more personal experiences. Friendships are created, leisure times are welcomed , activities are more available without hustle and bustle. This is certainly the cruise you should take for excitement and peacefulness combined. Dining is excellent , cabins are extraordinary , tours are superb and educational and amenities are generous.

We have traveled with ACL to the San Juan Islands and the SE United States coast. We are scheduled for another cruise soon. Small ship cruising with them has been wonderful. Attention to our needs by wait staff, cruise staff and housekeeping have all been very good. Our rooms have all been clean and well kept while cruising. I realize this all looks glowing and it really is! We have been on the big ships but just do not feel that is a good way to spend our money.

I have previously done two cruises with American and have another coming up shortly. Their staff is wonderful, the food is delicious, the tours are unbelievable. I'm a solo traveler and couldn't be more comfortable than I am with American. I feel safe and happy whether I'm on the ship or out and about on a tour. I wouldn't travel in the US with any other cruise line!

We Love the meeting of new friends on board American Cruise Ships. Being older we are able to get around to all activity where everyone is helpful and nice. We have seen up close mountains, whales, bears and dolphins. So many things can be seen from these small ships. Hope to celebrate our 70 th wedding Anniversary on board an American Cruise Ship. Mrs Gosney

A wonderful cruise line. If you like small ships beautiful sailing and a staff who truly understand and embrace customer service. They don’t do it because it’s a job but because they love what they do. We have taken one cruise last year going another in a few months and already talking about what cruise to take after this one. We can’t say enough about our e tire experience. Everyone is treated like family respected and no is not in anyone’s vocabulary. We think they are the BEST!!

The staff and the food are highlights for us. Next comes the excursions during the day. The cabins are very nice especially those with balconies (although they are small). On our two cruises we have enjoyed the people very much but we would like there to be more age diversity. Apparently, the younger crowd has not discovered American Cruise LInes!

We had a wonderful time on our very first cruise this past year. Every crew member was awesome. Smile on their faces everyday. The food was simply great. Enjoyed having a menu instead of a food trough. The excursions at each stop were alot of fun and informational. The small ship allowed us to meet and get to know our fellow passengers. We have already booked another cruise for this year 2020.

From boarding until disembarkation, the trip was perfectly organized, the staff friendly and helpful and the ship clean and cozy. Cruising a river, in our case the lower Mississippi, is by far superior to ocean cruising because of the various planned stops at interesting cities and the option of taking trips at these cities to historically significant sites. We look forward to our next trip with American Cruise Lines.

My husband & I have been on 4 cruises withAmerican Cruise Line and currently have 3 more booked. We have enjoyed each cruise. We especially like all of the Staff, always smiling, very friendly and will try to meet whatever needs that you may have. Like the size of the ships, the people that we meet, really like the expert lectures, the itineraries, and the food choices.Overall each of our experiences have been excellent.

I love the overall experience, particularly the historical lectures we received on the Lewis and Clark Columbia River trip. It was outstanding as was the added Snake river trip. The knowledge of the lecturers was outstanding and, even though I have read several accounts of the Lewis and Clark expedition, I learned a good deal more about it from the lectures

I’m signed up for my 10th cruise in May. What I like best is the small size of the ships. 90-100 passengers. I know you’re building bigger ships now, but I like the smaller ones best. I’ve been on the Independence twice, Cabin 220 and will be on her again in May. The food and shore excursions are great. Don’t know what I like least, maybe since I’m a Renaissance and Classical musician, some of the evening entertainment. I like the lectures of local history, flora and fauna best.

I travel alone. I found the staff on the Constitution very helpful with planning my itinerary. My room was perfect for me. Since I was busy meeting new and wonderful fellow travelers, I did not miss not having a balcony! The ship has a large balcony on the 4th floor where my new friends gathered at the end of the day to share our daily experiences. Looking forward to my next trip.

We loved our riverboat cruise on the Columbia River. We enjoyed the trips onshore and found going through the locks to be extremely interesting. The food was more than plentiful and very, very good. The staff was phenomenally helpful. The jet boat ride on the Snake River was very interesting and fun. The entertainment in the evening was always very, very good.

We took their Mississipi River Cruise and I would highly recommend it. The boat is small enough that you get to know your fellow passengers. Each suite has its own balcony. The crew is amazingly helpful and polite. They go the extra mile to accommodate your wishes. We loved it so much that we booked one of their Alaska cruises. You won’t be sorry if you choose this cruise line.

We have comleted our third cruise with American Cruise lines. This compnay does it right. We like it for the small ship and passenger feel. This makes it a more personal attention to detail. The venues are terrific. My absolute favorite was the Columbia/Snake River trip. The food is terrific and not that fancy "what is this" thing. They go above and beyond to make sure your trip is a great one. Thanks American Cruise Lines.

A river boat trip on the Columbia and Snake rivers is a journey through some of America's most spectacular scenic countryside. American Cruise Lines itinerary provides stops at points of interest that are both unique and wonderful to see. In addition to the sights, our trip provided a valuable history lesson as we traveled the paths of Lewis & Clark and other early explorers. We did it in style and saw the same great country they did decades ago.