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8.1

Overall Score

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ACE KIM Honolulu, HI

It's the worst company I've ever had in… It's the worst company I've ever had in America. The company delayed my loan application for four months, changing managers, and now handed it over to a partner company. I am really disappointed that there are still companies that do this kind of service. If you want a business loan, contact your bank or other lender. I never recommend this company.

3 years ago

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Reply from Lendio

Hi Ace, we're sorry you feel this way but it's important to remember that the way we work here at Lendio is we get you connected with one of our partner companies who will then do the actual funding. Lendio is not a lender, we work as a marketplace to help you find/receive the funds you need. We're sorry that it took so long and we wish you and your business success in the future.

May. 11th, 2021

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Patrick Clemmons McDonough, GA

I feel like I'm being missed led by my lendio rep every day he's either telling me to chang something on my application or to be expecting a contract I feel like he's just telling me what I want to here I was approved for the first round. I have excellent credit all of my documents I do not no what's the hold up. I think I'm being missed led I don't trust my rep knows or care about what he's doing.

3 years ago

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Reply from Lendio

Patrick, we apologize for the experience you've had with Lendio so far. It looks like there are still some things we need to adjust on your application, we will reach out to you asap to get this resolved. We appreciate your patience and understanding!

Apr. 5th, 2021

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Gary Kritzman Delray Beach, FL

Awesome!!! They helped me get the 2nd round PPP loan. Now I can continue to employ all my staff full time. Thanks Lendio GREAT JOB

3 years ago

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Reply from Lendio

We're so happy to hear that you received the funds! Thank you for your review Gary, we wish you all the best in the future!

Mar. 26th, 2021

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Dusty Blasko Akron, NY

If I could give a NEGATIVE I would, SBA assigned a loan number to me on January 26th and I have yet to receive any updates. I have been assigned multiple "Account Managers" and none have answered any of my questions. I have been emailing all 3 the last few weeks and still nothing. I can't go to my bank for a new loan because we are almost out of time. I want some sort of answer because at this point they are hurting my business.

3 years ago

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Reply from Lendio

Dusty, please reach out to us using the chat feature on our website. We apologize for the lack of communication, we are trying our best to get to every business owner as quickly as possible.

Mar. 18th, 2021

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ALath Portland, OR

They took my Payroll Protection loan application, never acknowledged receipt, did not return 2 phone messages, finally 6 days later they now have a pop up customer support when you login to your account and I asked about my application. They had sent it to my credit union that does not do SBA loans. After 6 days they said they would pull it and send it to another bank. Save yourself the hassle and just go to your bank or at least a bank who processes SBA loans. Waste of time! Terrible service! I wonder how many loan applications will never get to the SBA.

4 years ago

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Reply from Lendio

ALath, we apologize that your recent experience with Lendio was not what you expected, could you please call us at 855-853-6346 and give us a chance to make things right? Based off of your information provided here we aren't able to tell what your business name is or we would have personally reached out. Due to the recent economic struggles we have had a high number of applications come through and we are doing everything possible to help as many business owners as we can. Please reach out to us as we would love to help make things right.

Apr. 13th, 2020

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Mike J Lake Saint Louis, MO

Steve was informative, prompt, and creative. He really went to bat for me on all of this while educating me in the process.

5 years ago

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Reply from Lendio

We always try and make sure our business owners know exactly what's going on so we can help find the best loan options for you and your business. We're so happy that Steve was able to walk you through the process! Thanks for your review Mike!

Nov. 21st, 2019

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Maria D Fraide Salinas, CA

My hole experience was assume... Devin G made it so easy just gave him my paperwork and whaooo I had a loan thank you so much

5 years ago

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Reply from Lendio

Hi Maria! Thank you for your 5 star review! We're so pleased that Devin was able to make the loan process so easy and that you were able to find the funding you need!

Nov. 19th, 2019

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Steve Vach Henderson, NV

Lisa found me the option and was very personal with my account. She was easily accessible and I appreciate the attention to detail. Thank you

5 years ago

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Reply from Lendio

Thanks for your 5 star review, Steve! Here at Lendio we take pride in helping our customers find funding through options, speed, and trust. We're happy Lisa was able to help you do just that!

Oct. 17th, 2019

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W HOLT Suffolk, VA

I DELT WITH TROY R AND HE WAS GREAT! HE KEPT THE COMMUNICATION LINE OPEN AND SENT PROGRESS REPORTS THROUGH EMAIL. QUICK AND EASY. THANKS AGIAN.

5 years ago

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Reply from Lendio

We're so happy Troy was able to make things so quick and easy! We pride ourselves in helping business owners find funding through options, speed, and trust. Thank you for your 5 star review!

Sep. 9th, 2019

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Adam Austin, TX

Tim was very quick, responsive and detail oriented. Just received funds within days and follow up was right after. AP

6 years ago

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Reply from Lendio

Competition is our lifestyle. We’re not afraid to compete in the marketplace and actually look forward to the challenges of competition. We will do what it takes to find you the funding you need, or educate you on the path to achieve that funding in the future. We are here for you!

Feb. 12th, 2018

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Tom Pleasant Grove, UT

Lendio provides a great service for a group of borrowers that don't have access to a loan in another way. They provide great service and have an easy loan process for approval and funding.

6 years ago

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Reply from Lendio

Thank you for the 4 star review! We are so happy we were able to help you get the funding you needed for your business. Thank you for letting us work with you!

Jun. 8th, 2018

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Agnieszka Gliwa Brooklyn, NY

quick, efficient and very professional service

3 years ago

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Reply from Lendio

Hi Agnieszka, We appreciate your review and we're glad we were able to help you receive your PPP funds!

Mar. 24th, 2021

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Sandeep Jaiswal Cranston, RI

Everything went clockwork. Very pleased with the process.

3 years ago

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Reply from Lendio

We're so happy to hear that, thanks for your 5 star review!

Mar. 24th, 2021

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Neil New York, NY

start to finish received loan in less than 2 weeks

4 years ago

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Reply from Lendio

Hi Neil! Thank you for your 5-star review! We’re so glad you were able to secure funding! That is wonderful news! Here at Lendio, we celebrate each time we hear that a small business has received approval. Thanks again and we wish you well in the future!

Jun. 20th, 2020

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MBP Pittsburgh, PA

Ease of use, efficiency and reliability.

4 years ago

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Reply from Lendio

Thank you, MBP! Here at Lendio, we are working with everything we got to make the process as smooth and simple as it can be. Thank you for your review!

Jun. 20th, 2020

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S Johnson Lorton, VA

They processed our PPP loan within 24 hours. Thank you!

4 years ago

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Reply from Lendio

Thank you very much, S Johnson! We always strive for the absolute best experience for those that we serve. Thanks again and we wish you the best!

Jun. 20th, 2020

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Russell Center Line, MI

They were very helpful in helping me get the PPP loan

4 years ago

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Reply from Lendio

Hi Russell! Thank you so much for your review! We are happy to hear about your positive experience with Lendio! We wish you well in your future endeavors.

Jun. 20th, 2020

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Bluevine Austin, TX

accurate, fast, good product, and good service

4 years ago

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Reply from Lendio

Hello! Thank you for your positive feedback. Lendio strives to make applying for the PPP as smooth, easy, and stress-free as possible. We’re glad to hear that you found the process effective! Thanks again!

Jun. 20th, 2020

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Scott Denver, CO

Quick response. Simple process. Good communication.

4 years ago

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Reply from Lendio

Thank you for your review, Scott! We are pleased to hear that you were able to connect with
our specialists, as communication is very important to us. We wish you well in your future endeavors.

Jun. 20th, 2020

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Darrell Brooke Monrovia, CA

Fast, efficient, well organized, friendly helpful

4 years ago

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Reply from Lendio

Hello Darrell! Thank you for your positive feedback. Lendio strives to make applying for the PPP as smooth, easy, and stress-free as possible. We’re glad to hear that you found the process effective! Thanks again!

Jun. 19th, 2020

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805 Small Business Owner Ventura, CA

Applied, approved, and funded PPP withing 1 week.

4 years ago

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Reply from Lendio

Hello there! Thank you for your wonderful feedback! We are thrilled to know that the process for filling out the PPP application was easy from beginning to end. That is our goal! Thank you for your review!

Jun. 19th, 2020

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Kevin San Jose, CA

We got the loan very quick in a couple of days.

4 years ago

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Reply from Lendio

Hello, Kevin! Thank you for your five-star review! We are thrilled that you were able to get your PPP approval so quickly. We’re so glad you were able to secure funding! That is wonderful news! Thanks again and all the best to you in the future!

Jun. 19th, 2020

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Espe Turlock, CA

They were very prompt and easy to go online

4 years ago

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Reply from Lendio

Espe, we appreciate your review! We’ve tailored our website to be easy to navigate so you can have a painless experience! Thanks again!

Jun. 19th, 2020

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Anonymous Pleasantville, NY

quick and easy. no hassle. fast. not slow.

4 years ago

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Reply from Lendio

Thanks for the 5 stars! Glad to hear we were able to serve you quickly and effectively.

Jun. 9th, 2020

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It was quick and easy. Brooklyn, NY

I've got what I asked Lendio for. It was quick and easy.

4 years ago

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Reply from Lendio

Thanks so much for the 5 stars! Glad we were able to get your business the funding it needs.

Jun. 9th, 2020

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Anonymous Miami, FL

Ease and speed with which the transaction was conccluded.

4 years ago

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Reply from Lendio

Thanks so much for your feedback! Glad to hear we were able to get your business the funding it needed quickly.

Jun. 9th, 2020

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star star star star star

ROBIN BERG New York, NY

VERY SPEEDY RESPONSE WITH A STREAMLINE APPLICATION PROCESS

4 years ago

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Reply from Lendio

Thanks so much for your feedback, Robin! It's been our pleasure to be of assistance to you.

Jun. 2nd, 2020

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Anonymous Manassas, VA

They made the process very simple and easy

4 years ago

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Reply from Lendio

Thanks so much for the kind words! It's been our pleasure to serve you.

Jun. 2nd, 2020

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jl Spartanburg, SC

your rep did a great job in getting the request funded

4 years ago

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Reply from Lendio

Thanks so much for the review, and congrats on receiving funding!

Jun. 2nd, 2020

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Steve's review Boynton Beach, FL

Their thoroughness and customer service was superb

4 years ago

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Reply from Lendio

Thanks so much for your feedback! Glad to hear we were able to provide you the excellent customer service that we strive for.

Jun. 2nd, 2020

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star star star star star

Ken Sarasota, FL

The provided me a loan that was Fast and Efficient

4 years ago

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Reply from Lendio

Thanks so much for your feedback, Ken! Glad we were able to get you funded quickly.

Jun. 2nd, 2020

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Erika Lexington, KY

Super easy and fast. The steps were easy to follow

4 years ago

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Reply from Lendio

Thank you for your feedback, Erika! Glad we were able to provide a great user experience.

Jun. 2nd, 2020

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Sung Glen Ellyn, IL

Excellent & quick processing and customer service.

4 years ago

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Reply from Lendio

Thank you for the kind words! Glad to hear we were able to process your request quickly!

Jun. 2nd, 2020

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crobbins American Fork, UT

fast and easy, good service, simple process

4 years ago

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Reply from Lendio

Thanks so much for your feedback! It's been our pleasure to provide fast and quality service.

Jun. 2nd, 2020

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Anonymous Mesa, AZ

Easy to work with via internet very easy to work with

4 years ago

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Reply from Lendio

Thanks so much for your feedback! Glad to hear we were able to provide an effective user interface.

Jun. 2nd, 2020

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Sam Glendale, AZ

It was easy to complete the process when I had issues with other lenders.

4 years ago

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Reply from Lendio

Thank you so much for your feedback, Sam! It's been our pleasure to provide you and our other borrowers a great experience.

Jun. 2nd, 2020

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star star star star star

Mounir Guirgus Vallejo, CA

They know what they are doing , act fast when needed to

4 years ago

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Reply from Lendio

Thanks so much for your feedback, Mounir! Glad we were able to provide prompt and effective service.

Jun. 2nd, 2020

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Titi Tran Roseville, CA

very fast, I had my PPP loan fund in 5 days

4 years ago

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Reply from Lendio

Thank you for your feedback! Glad we were able to fund you quickly.

Jun. 2nd, 2020

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star star star star star

Anonymous Oak Harbor, WA

Through in paper work needed to speed up the process

4 years ago

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Reply from Lendio

Thanks so much for your feedback! Glad to hear we were able to provide a good experience.

Jun. 2nd, 2020

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star star star star star

AllenCare Medical Transport, LLC

Very easy process and efficient process to work through

4 years ago

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Reply from Lendio

Thank you for your feedback! It's been our pleasure to be of service.

Jun. 2nd, 2020

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star star star star star

Chad

Fast and efficient. They made my life much easier.

4 years ago

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Reply from Lendio

Thanks so much for your feedback, Chad! Glad to hear we were able to ease your mind throughout the process.

Jun. 2nd, 2020

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Hany Huntington Beach, CA

Recommended by a friend. Easy process, straightforward.

4 years ago

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Reply from Lendio

Thank you for your feedback! It's our pleasure to provide quick and effective service!

Jul. 21st, 2020

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star star star star star

John Schiller Park, IL

They were very quick and to the point at all times.

4 years ago

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Reply from Lendio

Thanks for your feedback, John! Glad we were able to provide a quick and effective experience.

Jun. 1st, 2020

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star star star star star

Anonymous Englewood, CO

It was easy and quick. Customer service was helpful.

4 years ago

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Reply from Lendio

Thanks so much for your feedback! Glad to hear we were able to provide a user-friendly site experience, and just as wonderful to hear our Customer Experience team was able to deliver on an awesome experience!

Jun. 1st, 2020

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star star star star star

Anonymous Evanston, IL

The process of obtaining my loan was smooth.

4 years ago

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Reply from Lendio

Thank you for trusting your business and it’s needs with Lendio at this time. We understand the urgency and are happy we were able to help you get the funding you needed. All the best to you in the future!

Jul. 21st, 2020

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Anonymous Fort Lauderdale, FL

It was an extremely easy process the whole way.

4 years ago

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Reply from Lendio

Hello! Thank you for your positive feedback. Lendio strives to make applying for the PPP as smooth, easy, and stress-free as possible. We’re glad to hear that you found the process effective!

Jul. 21st, 2020

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star star star star star

Kirsten Boston, MA

Getting a loan with Lendio is easy.

4 years ago

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Reply from Lendio

Thanks, Kristen! We’re glad to hear that this was an easy process for you!

Jul. 21st, 2020

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Anonymous

Excellent customer service and excellent customer feedback.

4 years ago

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Reply from Lendio

Thank you for your review! One of our biggest goals is solid communication and delivering accurate information during these times. We are here for you!

Jul. 21st, 2020

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star star star star star

Ali Aurora, CO

It was easy. Very friendly staff in customer support.

4 years ago

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Reply from Lendio

Thanks so much for your feedback, Ali! Glad to hear that you had such a great experience with our Customer Experience team.

Jun. 1st, 2020

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Anonymous Denver, CO

The whole loan process was quick and simple.

4 years ago

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Reply from Lendio

Thank you for your review, Anonymous! The purpose of this is to make the PPP more accessible and the process smooth and simple. Thanks again! We wish you the best!

Jul. 10th, 2020