Name: Lendio
Rating: 4.6

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Verified Customer

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Shenice Ferguson Stafford, TX

They're good about communicating and giving you feedback through email.

6 years ago

Reply from Lendio

Shenice, we appreciate your review!

Mar. 9th, 2018

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Verified Customer

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Christian Soto Phoenix, AZ

I'm glad I went with them, they are easy to work with.

6 years ago

Reply from Lendio

Thank you for the awesome feedback!

Mar. 8th, 2018

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Verified Customer

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Darren Morse Vincennes, IN

Great service and very quick. Very polite

6 years ago

Reply from Lendio

Integrity, accountability, and results. At Lendio, we are not only encouraged to take ownership of what we do, it’s expected. Options!, Speed! and Trust!

Feb. 12th, 2018

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Verified Customer

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Mike Lempriere Bainbridge Island, WA

Wonderful service and professional interactions

6 years ago

Reply from Lendio

Thank you Mike! You are important to us and we will continue to maintain high end professional satisfaction.

Feb. 12th, 2018

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Verified Customer

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K. Hub Sarasota, FL

Easy access to a "live" person, who was professional

6 years ago

Reply from Lendio

Options! Speed! and Trust! We will go the extra mile to help you meet your financial goals.

Feb. 12th, 2018

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Verified Customer

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Doug Honolulu, HI

Better knowlede than any other companies.

6 years ago

Reply from Lendio

Thank you Doug for the five star review!

Feb. 12th, 2018

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Joshua Williams San Antonio, TX

If I could give a negative number for this company I could. Horrible communication, its up in the air when I can get ahold of someone, it’s been over a month and still haven’t gotten my ppp loan done. I keep getting passed around and everyone keeps making mistakes and all they can do is tell me they are sorry.

3 years ago

Reply from Lendio

Joshua, we apologize for your experience with Lendio and we want to help make things right. Unfortunately we have multiple different files with you name so we're not sure who to reach out to. The quickest way to contact us is via the chat feature on our website, www.lendio.com. You can also try calling at 855-853-6548.

Feb. 26th, 2021

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Jerry Andover, KS

Worst lender I have ever dealt with. Loan application sat on their desk for over a month. I finally contacted another lender and got things done start to finish in two weeks. Now I get 2 - 3 emails a day from Lenio asking me to complete the process. I have informed them a dozen times I am no longer interested yet they continue to harrass me.

3 years ago

Reply from Lendio

Hi Jerry, we apologize for your experience with Lendio. We have had thousands of business owners apply and we're trying our best to get to everyone as quickly as possible. If you reach out to us at 855-853-6548 or via the chat feature on our website we can identify your account and get things sorted out.

Feb. 12th, 2021

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Teresa Simi Valley, CA

My credit is good but I was turned down for a cash loan but approved for a credit card, and then immediately after I applied and was denied I started receiving multiple phone calls from different companies trying to sell me a loan. I feel like this is a scam. I’ve never had an issue getting a loan before.

5 years ago

Reply from Lendio

Hi Teresa, I apologize for your most recent experience you had with Lendio. We do our best to match you up with lenders that you qualify for. We never sell your information and we never do a hard credit pull. We would be interested to review your account with you and determine how we can improve your experience with Lendio. Please contact us at 855-853-6346. Thanks

Jul. 25th, 2019

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David Goetz Boulder, CO

I really enjoyed my representative Taylor C. I would have appreciated upfront disclosure of the origination fee.

6 years ago

Reply from Lendio

Taylor is a rockstar! Thank you for the feedback, David. We will make a note of that and be sure to be more communicative about the lenders fees.

Jul. 30th, 2018

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Jerry Rayville, LA

Garbage! Nothing about the company is good! I gave John my info, he found only 1 lender that supposely fit my needs! Gave that company my information to also be told they can't help, so what was the point of giving 2 company my info? DUMB

6 years ago

Reply from Lendio

Jerry,
We apologize for the experience you had with Lendio. Rest assured, we do our best to partner you up with lenders that match the criteria you provide. We work with 75+ lenders and we would be happy to take a closer look at your account to see if we are able to determine more eligibility. Please contact us at 855-853-6548. We appreciate your time to reach out to us and we will do our best to address your concern.

Jul. 31st, 2018

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GIG Oklahoma City, OK

Andrew was professional, helpful, and prompt with his assistance and communication throughout the process.

6 years ago

Reply from Lendio

Options, Speed, and Trust are words we live by here at Lendio! We are glad to hear that Andrew was a rockstar, and helped you get the financing you needed to make your business blossom!

Jun. 13th, 2018

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Joe Brooklyn, NY

They were very easy to work with and they found a way to qualify me for a loan even with my bad credit.

6 years ago

Reply from Lendio

Joe, we are so happy to hear that you had an exceptional experience! Thanks for giving us the opportunity to work with you! Please keep us in the loop while your business grows!

Jun. 13th, 2018

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Stacey Rapid City, SD

Lendio customer service was excellent. They were genuinely concerned about my needs are always checking in with me.

6 years ago

Reply from Lendio

Thank you Stacey! We appreciate the great review and 5 stars! We strive for excellence and we are pleased that we met your expectations.

Feb. 12th, 2018

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Verified Customer

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loanee Temple Hills, MD

Very quick and efficient in getting loan approved

4 years ago

Reply from Lendio

Thanks so much for the positive feedback! It's been our pleasure to serve you.

Jun. 2nd, 2020

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Verified Customer

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Anonymous West Roxbury, MA

Quick, expeditious, efficient and easy to work with.

4 years ago

Reply from Lendio

Thanks so much for the positive feedback! It's been our pleasure to serve you.

Jun. 2nd, 2020

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Verified Customer

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Anonymous Glen Rock, NJ

Everything went smoothly, didn't have any questions.

4 years ago

Reply from Lendio

Thanks so much for your feedback! We're glad to hear we were able to provide an effective end-user experience!

Jun. 1st, 2020

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Verified Customer

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Al

I wish I knew them earlier. It was really efficient.

4 years ago

Reply from Lendio

Thanks so much for your feedback, Al! It's been our pleasure to provide you assistance.

May. 26th, 2020

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Verified Customer

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Joshua

Clear communication and personal follow-up and feedback.

4 years ago

Reply from Lendio

Thank you for your feedback, Joshua! It's our pleasure to provide quick and personal communication to our borrowers - glad to hear that you appreciate our commitment to doing so!

May. 26th, 2020

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Verified Customer

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ToM Statesville, NC

I thought they went above the call of duty to obtain a loan

4 years ago

Reply from Lendio

We appreciate your review! We always do everything we can to help our business owners find the funding they are looking for!

Feb. 11th, 2020

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Verified Customer

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Scott

The rates are very high. They will negotiate to some extent.

5 years ago

Reply from Lendio

Hi Scott! We appreciate you taking the time to share this with us! We work with 75 + different curated lenders. Based on the lender, product, and business owner's credit, time in business, monthly revenue, and a few other variables, that is what determines rates and terms. It is a matter of what each business owner qualifies for. We strive to make each experience the best it can be, so please let us know how we can make this a 5 star experience for you! Best of luck to you!

Jun. 10th, 2019

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Verified Customer

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Pat M

Service was great but the fees were a bit high

5 years ago

Reply from Lendio

We are happy that your experience with Lendio's service was good. We apologize that we were unable to find you a product that provides better rates. We will continue to work with you to get you the best products available based on what you qualify for and will assist you in the future by helping you with those areas that will get you those better rates.

Feb. 12th, 2019

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Verified Customer

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WFB

Easy to work with, and diligent in their desire to help.

5 years ago

Reply from Lendio

WFB, We really appreciate you taking the time to share your experience with us! We Count ourselves lucky for Merchants like you! Thank you for the review

Feb. 12th, 2019

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Verified Customer

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Tom Brown Sheridan, WY

Great follow up and attention to my company's needs.

6 years ago

Reply from Lendio

Hi Tom! Thank you for the 4 star review. We are happy to hear you enjoyed your experience and we were able to help you find the financing you need. If there is anything we can do to make your experience a 5 star experience, let us know.

Oct. 5th, 2018

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Verified Customer

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Teajai Gwynn Oak, MD

There were are able to assist helping me get a loan

6 years ago

Reply from Lendio

Thank you for the 4 stars!

Mar. 28th, 2018

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Verified Customer

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Jason Almond Hudson, FL

Because we started doing business with someone and they just dropped us and never returned calls or text or emails

6 years ago

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Verified Customer

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Markus Scholten Irvine, CA

I didn't get a loan from them since they just couldn't help me.

6 years ago

Reply from Lendio

Hi Markus, I show in our records that we were able to get you financing for your business in the beginning of this month.

If you have any questions or would like more details on the loan you were provided, please reach out to us. We are eager to help you, in any way that we can.

Mar. 21st, 2018

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Verified Customer

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GCS Shorewood, IL

Great customer service from Jeremiah A!

6 years ago

Reply from Lendio

Thanks so much for the kind words about Jeremiah and the 4 star review!

Feb. 5th, 2018

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derek west Atlanta, GA

Lendio was great in helping me find financing for my business thank you so much!!

3 years ago Edited September 14, 2021

Reply from Lendio

We're happy that we were able to help you receive your funding! Thank you for your 5 star review, Derek!

Apr. 5th, 2021

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Daniel Lynch Naples, FL

They will not return calls after funding is set up. Customer service for after the "sale" is non-existent. Poor customer service and no communication is how this company operates.

4 years ago

Reply from Lendio

Daniel, we are so very sorry about your recent experience. We noticed you have been in contact with one of our renewal funding specialists. May we contact you to discuss your situation and try to remedy the situation? Or feel free to contact us at 855-853-6548. Thank you.

Mar. 17th, 2020

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kitty New York, NY

It has an Easy online application, Low credit score options, and Offers a variety of loan options.

4 years ago

Reply from Lendio

Hi Kitty! Thank you for your 5 star review. Being the largest loan marketplace in the US it allows us to provide the best loan options possible with an easy application process. We're glad you chose to work with us!

Mar. 10th, 2020

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Tom Johnson Jackson, WI

Terrible service, very unprofessional responses, and constant unrelenting pursuit and solicitation if you decide to work with a different lender. Stay away unless you want poor service and a lifetime of solicitation!

4 years ago

Reply from Lendio

Tom, we are unable to locate any information about your company. We do apologize for your experience and wish to address any concerns you may have. Please reach out to us at 855-853-6346 and ask for the Customer Experience Director, Jay Fraga.

Dec. 16th, 2019

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Brittney Miskin Riverton, UT

Lendio is a great way to get funding for your small business. Customer service is excellent!

4 years ago

Reply from Lendio

Thank you for your review Brittney! We try to have the best customer service around and we're so happy that you were able to find the funding you need!

Nov. 7th, 2019

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Dawn Simpson San Antonio, TX

Chris with Lendio was a pure delight. He helped me with the whole loan process.

5 years ago

Reply from Lendio

Thank you! We really appreciate your feedback and your 5 star review. Thank you for letting us be a part of the growth of your business! We wish you all the best!

Aug. 19th, 2019

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Philip Zittell Sausalito, CA

Jeremiah is a pleasure to work with. Smart, knowledgeable, efficient and a customer service hero.

6 years ago

Reply from Lendio

Thank you for the 5 star review and feedback on Jeremiah! We do double time to ensure we can maintain that customer service hero status!

Feb. 12th, 2018

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Verified Customer

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Ema Ostarcevic

Poor customer service and communication. Extremely expensive rates.

6 years ago

Reply from Lendio

Hi Ema. We are saddened to hear that you had a less than exceptional experience. We strive to make every interaction with our merchants the best. We would love to hear more about your experience. Please reach out to our Customer Experience Director, Jay Fraga at 801-858-3600.

Oct. 9th, 2018

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Verified Customer

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MC Chicago, IL

Didn't provide much value that a Google Search wouldn't have done on its own

6 years ago

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tony Giap Canoga Park, CA

Thank you Lindale with all the help without your help I would make these fall

3 years ago

Reply from Lendio

We appreciate your review Tony!

Jul. 7th, 2021

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Loc Vo Pelham, AL

Lendio doing so great job on my ppp loan it quick I like lendio team

3 years ago

Reply from Lendio

We appreciate your review, we're glad to hear that you received your funds and the process was quick and easy!

Apr. 2nd, 2021

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Arnold villegas Albuquerque, NM

It’s obvious that Lendio prioritizes customer service above anything else.

4 years ago

Reply from Lendio

It's true, we take great pride in our customer service! Thanks for your 5 star review Arnold!

Jan. 28th, 2020

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G Henderson, NV

Great response - great contact and explication/ - Ask for Austin

5 years ago

Reply from Lendio

We take pride in helping business owners find funding as quickly as possible. All of our funding specialists are very knowledgeable and ready to help! Thanks for your 5 star review!

Oct. 23rd, 2019

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Debbie knipp Tracy, CA

Great staff so easy to work with. Tanner was friendly knowledgeable and funnny

5 years ago

Reply from Lendio

Hi Debbie, so great to hear that Tanner was able to exceed your expectations he sure is awesome at what he does! We are excited to see what’s up next for you and the growth of your business, thank you for the 5 Star Review!

May. 3rd, 2019

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Mctumps llc Bloomfield Hills, MI

Had the best experience in the loan i'ever had All loan officers we the best.

6 years ago

Reply from Lendio

We do our best to find the funding you need and have fun providing you exceptional customer service. Thank you for the review!

Feb. 12th, 2018

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Alex John Aliso Viejo, CA

I was first approved with them, but after two days they declined my offer. I do not recommend to work with this company I had to file a complaint against them because they discriminated me based on my origin

2 years ago Edited July 7, 2022

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Verified Customer

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Dissapointed

The loan agreed upon, is not the terms being carried out

5 years ago

Reply from Lendio

Thank you for your feedback. We take seriously any customer experience that is less than exceptional. While we want to help you, we are unable to identify who you are. If you could please provide us your email, phone number or name or contact us at 855-853-6548 and ask for the Customer Experience Director Jay Fraga.

Mar. 15th, 2019

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Verified Customer

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Whatever Lendio is horrible Charlotte, NC

Give clients the run around, horrible follow up, horrible follow through

6 years ago

Reply from Lendio

We are sorry that your experience was less than amazing and would be happy to discuss further your experience. Would you please provide us your name so that we can research your account or contact us at (855) 853-6346 and request for the Customer Experience Manager. Thanks,

Mar. 27th, 2018

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Dan Sandy, UT

I liked thee customer service they did a great job helping me and my family out

4 years ago

Reply from Lendio

Hi Dan, we're so happy we were able to help you and your family! Thanks for your review!

Jul. 14th, 2020

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C Johnson Frisco, TX

Easy process. Quick response. Many options.

5 years ago

Reply from Lendio

Thank you for your review! Our goal is to fuel the american dream through options, speed, and trust! We're so glad we were able to do that with you. Good luck with your business moving forward and let us know if we can help you in the future!

Nov. 6th, 2019

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Gloria Matarese Orland Park, IL

Very personable. Well informed on products

6 years ago

Reply from Lendio

Thank you for the review Gloria! We are so glad we had the chance to work with you and get you the financing you needed to make your business blossom!

Aug. 27th, 2018

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John Patterson Muskegon, MI

They worked very fast and were very helpful

6 years ago

Reply from Lendio

Options, Speed, and Trust is our mantra. We are glad to hear you experience was exceptional. Thanks for the review, John.

Aug. 3rd, 2018