Name: Biz2Credit
Rating: 4.7

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Verified Customer

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J

Terribly unresponsive unless you leave a bad review and at that point it's already too late.

2 years ago

Reply from Biz2Credit

Hi J, we are sorry to hear about your troubles. We pride ourselves on our client relationships, so we hope to resolve this issue as soon as possible. Please direct any further issues to customer.service@biz2credit.com, so we can best assist you and your business going forward. We look forward to hearing from you and resolving this.

Mar. 14th, 2022

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Tersa Washington Noblesville, IN

Identity theft in my name. I didn't get a loan but they allowed someone to in my name

2 years ago

Reply from Biz2Credit

Hi Tersa, we are sorry to hear about your troubles. We would like to further investigate this issue and hope that you please direct any further issues to support@biz2credit.com. We look forward to hearing from you and resolving this issue as we take our customer complaints very seriously.

Mar. 14th, 2022

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Verified Customer

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bryan wilemon Fulton, MS

Total lack of communication in the PPP loan forgiveness process. Repeated delays in processing.

2 years ago

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Verified Customer

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Bob Missouri City, TX

They are liers and cheats (no hyperbole), and won't stop sending you spam mail and surveys.

2 years ago

Reply from Biz2Credit

Bob,

We are sorry to hear about your troubles with Biz2Credit. We pride ourselves on providing our customers with excellent customer support and wish that you had an overall better experience. Please feel free to contact us at customer.service@biz2credit.com with more information as a customer support representative would be happy to help you. Thank you for your patience throughout this process.

Apr. 4th, 2022

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Verified Customer

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Tere Fox Jersey City, NJ

They messed up my PPP2 application and I was denied needed funds I qualified for.

2 years ago

Reply from Biz2Credit

Hi Tere, we are sorry to hear about your troubles. We pride ourselves on our client relationships, so we hope to resolve this issue as soon as possible. Please direct any further issues to customer.service@biz2credit.com, so we can best assist you and your business going forward. We look forward to hearing from you and resolving this.

Mar. 14th, 2022

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Kim Bailey Castaic, CA

Awful company to work with. Very disorganized and unable to complete transactions.

2 years ago

Reply from Biz2Credit

Hi Kim, we are sorry to hear about your troubles. We pride ourselves on our client relationships, so we hope to resolve this issue as soon as possible. Please direct any further issues to customer.service@biz2credit.com, so we can best assist you and your business going forward. We look forward to hearing from you and resolving this.

Mar. 14th, 2022

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LaToya Rodgers Houston, TX

I had a poor experience. The communication is lacking. Problems or issues don't get resolved.

3 years ago

Reply from Biz2Credit

Hi LaToya, we are sorry to hear about your troubles. We understand that these are troubling times for small businesses, so we hope to resolve this issue as soon as possible. Relationships with our clients are of paramount importance to Biz2Credit and it is disappointing that in this instance we fell short of your expectations. Please direct any further complaints to support@biz2credit.com, so we can best assist you and your business going forward.

Oct. 13th, 2021

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Crystal jones Matteson, IL

Gives you the run around repeatedly pulls your credit and you still don't get the loan

3 years ago

Reply from Biz2Credit

Hi Crystal, we are sorry to hear about your troubles. We pride ourselves on our client relationships, so we hope to resolve this issue as soon as possible. Please direct any further issues to support@biz2credit.com, so we can best assist you and your business going forward.

Oct. 13th, 2021

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Tyshawn Jones Hampton, GA

Very long. For my information to be processed and submitted

3 years ago

Reply from Biz2Credit

Hi Tyshawn, we are sorry to hear about your application troubles. In order to best assist you with your issue, please contact us directly at support@biz2credit.com. Our customer service team will be happy to work out any further issues.

Oct. 12th, 2021

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Felicia McKinley Robinsonville, MS

Because they slow with help dont call back or answer emails or return calls

3 years ago

Reply from Biz2Credit

Hi Felicia, we are sorry to hear about your troubles. We pride ourselves on our client relationships, so we hope to resolve this issue as soon as possible. Please direct any further issues to support@biz2credit.com, so we can best assist you and your business going forward

Oct. 6th, 2021

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Mary Ann Davis Annapolis, MD

Keep me down loading paper work approved but no funds I guess I'm a small business

3 years ago

Reply from Biz2Credit

Hi Mary Ann, we are sorry to hear about your troubles. We know that business owners have big financial needs riding on their PPP loans, so we take that very seriously. Processing times for PPP loans are 12-14 business days on average, though the time for any given application may exceed this due to unexpected SBA processing errors and the extremely high volume of applications being processed during the program. Please reply to this message with your contact information and application ID # or email us at customer.service@biz2credit.com. We look forward to getting your message and resolving this problem ASAP. Thank you for your patience.

Aug. 6th, 2021

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Howard Alt Teaneck, NJ

Customer service is terrible. Promises not kept. Extremely bad communication and follow through.

3 years ago

Reply from Biz2Credit

Hi Howard, we are sorry to hear about your troubles. We always strive to provide the best possible experience for our customers and your feedback, will be considered seriously and used to improve our services in the near future. We greatly appreciate your business and thank you for the time you took to review our company. We are confident you will have a much better experience the next time we work together. If you are still looking for assistance please reply with your case ID # and your contact information so we can connect you with a customer support representative. Thank you for your patience during this time.

Aug. 8th, 2021

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Jack Mesplay Portland, OR

Support was unresponsive, and communication was poor. Would not use again or recommend.

3 years ago

Reply from Biz2Credit

Hi Jack, we are sorry to hear about your troubles. We always strive to provide the best possible experience for our customers and your feedback, will be considered seriously and used to improve our services in the near future. We greatly appreciate your business and thank you for the time you took to review our company. We are confident you will have a much better experience the next time we work together. If you are still looking for help with your loan, please provide us with your case ID # and your contact information so we can connect you with a customer support representative. Thank you for your patience throughout this time.

Aug. 8th, 2021

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Barry Greenberg Thousand Oaks, CA

Difficult to get a call back or clear details.

3 years ago

Reply from Biz2Credit

Thank you for taking the time to give us you feedback. We are sorry you have a negative experience with our company. Our goal is to provide satisfaction to our customers and to provide a positive experience. By providing your feedback we are able to provide better customer service to our future customers. We greatly appreciate you for the time you took to review our company. Hopefully we can work in the near future and provide a great experience as you deserve. If you are still in need of assistance please provide us with your case ID # and contact info so we can connect you with a customer support representative. Thank you again for your patience.

Aug. 11th, 2021

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Howard Teaneck, NJ

Customer service is terrible. Promises not kept. Extremely bad communication and follow through.

3 years ago

Reply from Biz2Credit

Based on your response, we did not live up to your expectations of providing a smooth, stress-free experience with your PPP loan. Each time we receive a response like this one, or an email about a subpar experience, we use your feedback to make our company better. We have reached out to you privately to try to resolve the issue. Please reach back out to us there so we can help you if you still need assistance.

Aug. 10th, 2021

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valerie vitale Queen Creek, AZ

They messed up my loan And prevented me from receiving my second PPP that I desperately needed

3 years ago

Reply from Biz2Credit

Hi Vaibhav, thank you for your comments. We are very sorry to hear about your frustrations with Biz2Credit but are pleased that we were ultimately able to obtain two rounds of PPP funding and accommodate forgiveness for your company. Relationships with our clients are of paramount important to Biz2Credit and it is disappointing that in this instance we fell short of your expectations, especially regarding our communications with you. The PPP loans had certain requirements that were necessary to adhere to in order to successfully fund your applications. In some cases, depending on the business and information supplied, those documents may have taken longer to acquire and review. We always strive to provide the best possible experience for our customers and your feedback, will be considered seriously and used to improve our services in the near future. If you are still in need of assistance please provide us with a case ID # and your contact information so we can get you in touch with a customer support representative. Thank you for your patience during this time.

Aug. 8th, 2021

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Chad Conley Woodstock, GA

Very professional to deal with. I would recommend using them for financing.

1 year ago

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biplab chaudhuri

Excellent company to work with. They are super fast and very helpful.

1 year ago

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Viren Jhaveri Roslyn Heights, NY

Very professional and very accommodating, highly recommended

1 year ago

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Paulino Hernandez

Everything was super easy to fill out! I would definitely recommend.

2 years ago

Reply from Biz2Credit

We are pleased to hear about your positive experience with us! We look forward to working with you again!

Jun. 9th, 2022

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Dominic Denver, CO

This PPP loan funded quick. Not much hassle with this loan in particular

3 years ago

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Donna Leibfritz Nashville, TN

The process was very easy & the turn around time for the loan was very quick

3 years ago

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Kamal Dutt Willowbrook, IL

seamless and efficient. Very clear instructions for small business

3 years ago

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Amanda Wilhite Springfield, TN

Fast and professionals , great communication from loan officer .

3 years ago

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CA DEPARTMENT STAFFING GROUP ,

Great company. Easy application and fast results Funded quickly

3 years ago

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Tabrez Shaikmohammed Laurel, MD

Excellent, Excellent,Excellent Very fast process Iam happy Thank you!

3 years ago

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Mr PJ 1 Los Angeles, CA

The customer service was awesome and the process was very straight forward

3 years ago

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Mehdi Zarekari San Ramon, CA

The process was smooth and efficient. Thank you Biz2Credit !

3 years ago

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MAP Global Hallandale, FL

The whole process was very comfortable and I could get the funds in one week

3 years ago

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Derek Laffey Attleboro, MA

Extremely fast service. These guys are on top of their game.

3 years ago

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Jahniah Dryden Dacula, GA

Great communication. Fast results! Exceeded my expectations!

3 years ago

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keona brown ,

like that they works fast at getting small business like my own funuded

3 years ago

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Brenda Reyes West Lafayette, IN

Telling me exactly what I need to submit and being patient with me.

4 years ago

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Rita White Ottawa, ON

Communication with the Customers and guide them in the best possible way.

4 years ago

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Abdul Qadeer Awan Cypress, TX

My PPP was closed on July 2nd And funded on July 17. You call them and no one respond, I emailed them several times and no response.

4 years ago

Reply from Biz2Credit

Please send us information to identify your case within our system so we can have our funding specialists investigate this for you. You can provide your case/application ID number, email address, phone number and business name. The more information you can provide the better. All information will be kept private and will only be used to identify your application.

Aug. 5th, 2021

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kiran patel Willingboro, NJ

5 star for the platform. Very few individuals though still fall short. Good staff overall

4 years ago

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Cindi Brasher Irvine, CA

PPP loan was a simple process. Got funded in about two weeks.

4 years ago

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Laurie Greenfield San Diego, CA

Paul was quick and thorough and did great. He was so helpful!!!

4 years ago

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Maurice Mikael Los Angeles, CA

very friendly and professional and strait to the point service

4 years ago

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shonna bland Cortland, OH

A big thank you to Ron and Alex !!! They are always on the ball!!!

4 years ago

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Jazmin Queens Village, NY

Very good service , Roshan answer all my question clearly .

4 years ago

Reply from Biz2Credit

Hi Jazmin, thanks for providing this feedback. We're glad to meet your customer service expectations.

Dec. 12th, 2019

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Verified Customer

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Raymond Harris Houston, TX

Because I had go through crap to apply for a second loan couldn't get it .

2 years ago

Reply from Biz2Credit

Hello Raymond, We have sent you a private message requesting more information. We would love to hear back from you to see if we can be of any help. Message us back at your earliest convenience.

Aug. 12th, 2022

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Gershon Thomas Jacksonville, FL

It was extremely difficult to get CRS on the phone and responses to emails.

2 years ago

Reply from Biz2Credit

Hello Gershon, We have sent you a private message. We are looking forward to hearing back from you and resolving this.

Jul. 28th, 2022

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Frank Jacksonville, FL

Terrible service. Don't reply. Can't answer the phone. No American person

2 years ago

Reply from Biz2Credit

Hello Frank, We have sent you a private message. We are looking forward to hearing back from you and resolving this.

Jul. 28th, 2022

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Carlos Leras Miami, FL

Still waiting for remove UCC filling after 6 months of payoff

2 years ago

Reply from Biz2Credit

Hello Carlos, We have sent you a private message. We are looking forward to hearing back from you and resolving this.

Jul. 28th, 2022

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Jason Parrish Richmond, VA

They screwed me out of my second ppp loan by not submitting my application.

2 years ago

Reply from Biz2Credit

Hello Jason,

It is of deep concern that our standards were not met in your customer experience. Your satisfaction is important to us, and we will ensure this does not happen again. Please contact customer.service@biz2credit.com so we can best assist you.

Biz2Credit.

Jul. 15th, 2022

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Verified Customer

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John B Chagrin Falls, OH

Mediocre at best. They were non-responsive in many cases.

2 years ago

Reply from Biz2Credit

Hello John,

We recently left you a private message and would like to discuss your issue in detail to see how we can fix it. Please get back to us at your earliest convenience!

Biz2Credit.

Jun. 28th, 2022

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Greg Schofield Bristol, CT

No real contact points. website hard to track progress

3 years ago

Reply from Biz2Credit

Hi Greg, we are sorry to hear about your communication troubles. We are aware that this is a troubling time for small businesses so we want to ensure that we are doing everything we can on our end to make the process seamless and easy. Please direct any further complaints to support@biz2credit.com, so we can best assist you and your business going forward.

Oct. 20th, 2021

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Kelly Baker Reidsville, NC

Slow to fund and hard to find someone to help

3 years ago

Reply from Biz2Credit

Hi Kelly, we are sorry to hear about your troubles. We are here to assist you through your problems with funding. Please provide us with your contact information or send us an email at customer.service@biz2credit.com. We look forward to hearing from you and resolving this issue ASAP. Thank you for your patience.

Aug. 6th, 2021

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Katherine Guynn White Hall, AR

B2 messed up my EIN number. Never corrected their mistakes

3 years ago

Reply from Biz2Credit

Hi Katherine - We would like to take the time to apologize for any inconvenience that we may have cause you as well as any miscommunication. Thank you for taking the time to give us your feedback. Our goal is to provide satisfaction to our customers and to provide a positive experience. By providing your feedback we are able to provide better customer service to our future customers. If you can provide us with your case ID # and your contact information we would love to help you resolve this issue. We look forward to making this a better experience for you and appreciate your patience.

Aug. 8th, 2021