Name: Biz2Credit
Rating: 4.7

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Verified Customer

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Joe Bennie Antioch, TN

poor communication and never able to reach anyone when calling - always have to lease message -

3 years ago

Reply from Biz2Credit

Hi Joe, we are sorry to hear about your troubles. We understand that these are troubling times for small businesses, so we hope to resolve this issue as soon as possible. Relationships with our clients are of paramount importance to Biz2Credit and it is disappointing that in this instance we fell short of your expectations. Please direct any further complaints to support@biz2credit.com, so we can best assist you and your business going forward.

Oct. 20th, 2021

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marilyn riveraq Hackensack, NJ

it was fast and they said they would do what they did

3 years ago

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Christian Echevarria-Reina Milpitas, CA

Great once you can get in touch with customer support

3 years ago

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Sean Collins Glenn Dale, MD

I had a Good experience. Customer service was great.

3 years ago

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Tim miller Fort Jennings, OH

Easy filling out paperwork and extra money really helped

3 years ago

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Dr Kenneth Womack Visalia, CA

They fail to obtain my grant after 30 plus days trying to get them to understand

3 years ago

Reply from Biz2Credit

Hi Kenneth, we are sorry to hear about your troubles with your grant. We pride ourselves on our client relationships, so we hope to resolve this issue as soon as possible. Please direct any further issues to support@biz2credit.com, so we can best assist you and your business going forward

Oct. 6th, 2021

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Claudia Berglund Huntington Beach, CA

Generally very good. Occaisonally non responsive.

3 years ago

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carmine pellegrino Vernon-Rockville, CT

the inability to speak to an actual person during an emergency was absolutely horrific if not borderline criminal

3 years ago

Reply from Biz2Credit

Hi Carmine, we are sorry to hear about your troubles. We understand that these are troubling times for small businesses, so we hope to resolve this issue as soon as possible. Relationships with our clients are of paramount importance to Biz2Credit and it is disappointing that in this instance we fell short of your expectations. Please direct any further complaints to support@biz2credit.com, so we can best assist you and your business going forward.

Oct. 6th, 2021

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Verified Customer

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Agnes Wilson Fresno, CA

helpful in obtaining our loan on short notice.

3 years ago

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Avilo pereira Houston, TX

The pp loan really helped to take care of my employees.

3 years ago

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Chris Noviello Bridgewater, NJ

Easy online tools. A bit difficult to communicate with a person.

3 years ago

Reply from Biz2Credit

Hi Chris, we are sorry to hear about your troubles. We always strive to provide the best possible experience for our customers and your feedback, will be considered seriously and used to improve our services in the near future. We greatly appreciate your business and thank you for the time you took to review our company. We are confident you will have a much better experience the next time we work together. If you are still looking for assistance please reply with your case ID # and your contact information so we can connect you with a customer support representative. Thank you for your patience during this time.

Aug. 8th, 2021

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amelie Brooklyn, NY

Poor communication and terrible customer service caused me to lose out on my second round of PPP funding.

3 years ago

Reply from Biz2Credit

Hi Amelie - Based on your response, we did not live up to your expectations of providing a smooth, stress-free experience with your PPP loan. Each time we receive a response like this one, or an email about a subpar experience, we use your feedback to make our company better. We have reached out to you privately to try to resolve the issue. Please reach back out to us there so we can help you if you still need assistance.

Aug. 10th, 2021

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Verified Customer

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Jerrod Novodoczky Temecula, CA

Difficult to reach anyone by phone when needed.

3 years ago

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Robert Berg Tucson, AZ

THIS COMPANY IS A SCAM! CAN'T EVEN SPEAK ENGLISH. WILL NOT TELL ME IF THEY ARE CALLING ME FROM THE US OR WHAT STATE THEY ARE CALLING FROM. SAYS HE CAN NTO REALSE THAT INFORMATION. WHAT A JOKE

1 year ago

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MG Entertainment

Great work. They were prompt and timely! Easy access to account and to speak to someone !

2 years ago

Reply from Biz2Credit

Thank you for sharing your experience with us here! Reviews like yours are the reason why we do what we do. We're glad that we were able to meet your expectations.

Jun. 9th, 2022

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Tommie Smith Corinth, MS

I like how quickly the application was completed this time Your representatives were very helpful

3 years ago

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Pam Mueller Fort Myers, FL

First time using Biz2Credit. Fast and efficient service. Received PPP funding in no time.

3 years ago

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DOP Placentia, CA

Great work and thank you. I worked with counsel, Harrison S. S and he was terrific..

3 years ago

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Joslyn Armstrong Rohnert Park, CA

Very easy application process. Good communication. I was quickly funded. I recommend Biz2Credit!

3 years ago

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SYLVIA DIXON ,

liked the fact that we could pre apply disliked the fact that the pre application was a farce, still waiting for over 15 clients to be funded, and not good telephone help

3 years ago

Reply from Biz2Credit

Hi Sylvia - we are glad to hear you benefitted from the pre-application process for PPP, and we're especially glad that your clients were successful in receiving your PPP funding from Biz2Credit. Your clients' first and second draw PPP loans have now been forgiven. Your clients will not be required to repay the funds they received from those PPP Loans. Please let them know they can check their dashboard for information and for the status of all their Biz2Credit funding applications.

Though your clients' loans were successfully forgiven, we are sorry to hear that the process didn't meet your expectations. Thanks for your patience and understanding during this unprecedented program. We have reached out to you in the private message section of this site to see if we can help you with your specific concerns. We especially appreciate your feedback and our team takes your input as we improve our online experience. Please follow up with us there, and our team members will be in touch with you right away to ensure there are no lingering issues that you or your clients are facing.

Aug. 5th, 2021

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Stacy S Dacula, GA

Well organized and personalized agents helping to make sure all documents are accurate.

3 years ago

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Tom P. Austin, TX

Straight forward process, very responsive & interactive, did what they said what they would do.

3 years ago

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Thomson Conteh Woodbridge, VA

Very efficient and professional I was very surprised at the turnaround time to get my loan.

3 years ago

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Jerome Bates Ft. Washington, MD

This was my first loan. You guys was the best, courtesy and professional at all times.

3 years ago

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Chris Fontana, CA

Loan was processed quickly. Lender always kept me informed on the process. Great customer service.

3 years ago

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Eliman Gibba Eugene, OR

Everyone from Biz2credit we dealt with has been professional & knows what they are doing.

3 years ago

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Seong min Park Las Vegas, NV

So nice and pleasant experience with this company!! Highly recommended for your ppp application!!

3 years ago

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JOCE Chula Vista, CA

THANK YOU TO BIZ2CREDIT FOR BEING VERY QUICK WITH RESPONSES AND OVERALL FUNDING!

3 years ago

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Aida Ptselnikov Aurora, CO

Thank you so much for the help provided) I'm very happy!!! I can pay my workers)

3 years ago

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Greg Unruh Lynnwood, WA

They were very quick with my PPP Loan . I had the money in 1 week from applying.

4 years ago

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Timoteo Q. Sanatayana Atlanta, GA

excellent service and fast loan, i would highly recommended Biz2credit to my friends and family.

4 years ago

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RC Irvine, CA

Excellent experience. I actually found a live person who guided me through the process.

4 years ago

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Anna Torres Boca Raton, FL

Easy process, fast answers to my questions, it was really painless experience. Thank you.

4 years ago

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JORGE J INGA MD Tampa, FL

Excellent!! your fund specialist Tommy Q very helpful and attentive thank you!!

4 years ago

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Hugo Oxlaj Woodbridge, VA

Biz2credit is amazing, they helped me when other banks didn’t, I am thankful.

4 years ago

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Erick Carmel-by-the-Sea, CA

Fantastic! They did loans right up to 6/30 deadline when our local lenders shut the door.

4 years ago

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Anna Contreras Grass Valley, CA

Wonderful experience thankful for all the wonderful help with my small business. Thank you

4 years ago

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Katherine Chicago, IL

Tom M was quick to help me get the funds I needed, answered my questions and was very helpful.

4 years ago

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smbertha Flushing, NY

Easy and simple process with employees that are very helpful, like Gary W, thanks.

4 years ago

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Ijaz Hussain Overland Park, KS

He was great to work with and I would like to work with him in the future as well.

4 years ago

Reply from Biz2Credit

Hi Ijaz, Thank you for such positive feedback. We're always glad to help businesses as they grow.

Dec. 31st, 2019

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aldo Tucson, AZ

I have been working with roshan and Deepak. They are the best. I got the fund on time

4 years ago

Reply from Biz2Credit

Hi Aldo, thank you for your review. We know today's business owners move at lightning speeds. We're always glad to meet your funding needs ASAP.

Dec. 31st, 2019

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John Hunter Lawrence, KS

They are fast and affordable. Gary W had funds in our account the same day that we signed.

4 years ago

Reply from Biz2Credit

Hi John, Thank you for sharing your experience! We're glad we could meet the expectations of your business.

Dec. 12th, 2019

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Jayne Rock-Gangale Bloomfield, NJ

I was coached through the process with ease and the staff was easily accessible for any questions

4 years ago

Reply from Biz2Credit

Hi Jayne, thank you for reviewing our service. We're glad to have met your business funding needs.

Dec. 23rd, 2019

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Jason Phoenix, AZ

I have used Biz2Credit for years, and it helped drive my business growth. They provided loans in a timely manner.

5 years ago

Reply from Biz2Credit

Jason, thank you for being the best part of Biz2Credit. We appreciate your feedback and are glad to hear that our service has met your standards year after year.

Dec. 23rd, 2019

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Brad Rosenfeld Brooklyn, NY

I was impressed by Biz2Credit becuase they provide fair loan products and seamless transactions.

5 years ago

Reply from Biz2Credit

Thank you!

Oct. 29th, 2019

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Verified Customer

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Pooja Yorba Linda, CA

Several months to get any help for resolving a login issue. Would never recommend to anyone.

2 years ago

Reply from Biz2Credit

Hello Pooja,

We sincerely apologize that our service was not satisfactory for you. We aim to provide the most excellent customer service and carry our business to high standards.

Please reach out to us directly at customer.service@biz2credit.com with any complaints, we would like to have this issue resolved for you.

Biz2Credit.

Jul. 15th, 2022

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Variety Express Courier LLC Fairburn, GA

Customer service bad don't respond when documents are sent in

2 years ago

Reply from Biz2Credit

Hi,

We sincerely apologize that our service was not satisfactory for you. We aim to provide the most excellent customer service and carry our business to high standards.

It is of deep concern that our standards were not met in your customer experience. Your satisfaction is important to us, and we will ensure this does not happen again.

Moving forward, please reach out to us directly at customer.service@biz2credit.com with any complaints, as we hope to make sure there are no future issues with your Biz2Credit experience.

Biz2Credit.

Jul. 8th, 2022

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Verified Customer

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Anonymous Lidgerwood, ND

Except for asking for forgiveness, it was very easy.

2 years ago

Reply from Biz2Credit

Hello,

Thanks for the review! We work hard to meet expectations like yours and with this feedback we get to work on providing better services for our future customers. We really appreciate you taking the time out to share your experience with us.
If you need further help, contact customer.service@biz2credit.com so we can best assist you and your business going forward.

Biz2Credit.

Jun. 30th, 2022

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Anonymous Sour Lake, TX

Terrible. There was no customer service. It was hard as hell to get them to do anything.

2 years ago

Reply from Biz2Credit

Hello,

Thank you for bringing this matter to our attention, we value your business and regret that you were disappointed. We recently left you a private message and would like to discuss your issue in detail to see how we can fix it. Please get back to us at your earliest convenience!

Biz2Credit.

Jun. 28th, 2022

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Verified Customer

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Casey Hattaway Decatur, AL

Customer Service is too hard to reach, can't understand them well (accent), and do not follow rules

2 years ago

Reply from Biz2Credit

Hi Casey,

We recently left you a private message and would like to discuss your issue in detail to see how we can fix it.

Please get back to us at your earliest convenience!

Biz2Credit.

Jun. 24th, 2022