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Biz2Credit

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8.6

Overall Score

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Yangon gap Pearland, TX

Good service and good communication. Professional knowledge

3 years ago

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jin moo park Camarillo, CA

Friendly and fast Customer Service experince.

3 years ago

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Kelli MacConnell Portland, OR

Wonderful experience with great customer service!

3 years ago

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star star star star star

Lynn O Holt Hermitage, TN

Customer service and individual attention

3 years ago

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Lisethe Salcido Argyle, TX

They were patient and thoroughly with my case.

3 years ago

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Oscar Vela Fort Lauderdale, FL

Excellent experience and very efficient.

3 years ago

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Cory Burns Houston, TX

Very easy process made it super easy!!!!!!!!!!!!!!!!!!!

4 years ago

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Anonymous

Excellent customer service good response

4 years ago

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Reply from Biz2Credit

Thank you for your review and for being the best part of Biz2Credit.

Jan. 17th, 2020

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star star star star star

Joseph Staten Island, NY

Very fast, professional and knowledgeable

4 years ago

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Reply from Biz2Credit

Hi Joseph, thank you for your review. We know today's business owners move at lightning speeds. We're always glad to meet your funding needs ASAP.

Dec. 23rd, 2019

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Shivanya Winter Garden, FL

Everyone at Biz2credit was playing games when I was not looking for a loan. I was just wanted to get my updated loan information and they thought something else. I emailed them many times to get my updated loan balance. I eventually paid them off and got another loan for another vendor. Never again

1 year ago

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Reply from Biz2Credit

We're sorry to hear about your less than satisfactory experience when contacting us for your updated loan information. We take your review very seriously and have already sent your feedback directly to our manager, who uses the feedback to make our team - and our company - better. Please contact us at customer.service@biz2credit.com and we will be happy to assist you further. We hope you will consider BizCredit's services again in the future.

Dec. 29th, 2022

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Jackie Layman Minneapolis, MN

Took weeks and weeks to respond, said I was approved for second round funding I was issued an SBA loan number, Then they just stopped responding with no explanation. If I had known it would cost me my business to go through Biz2credit I would have chosen am entirely different route. I wish there was an Option to rate negative stars! JL

2 years ago

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Reply from Biz2Credit

Hello Jackie,

We're sorry to hear of your negative experience and would like to do everything we can to correct the problem you're describing. Please contact us privately at customer.service@biz2credit.com and we will be happy to help you resolve your concerns.

Sep. 19th, 2022

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Apiphany Johns Baltimore, MD

All i can say is WOWWWWWW.....WOWWWW.. THEY REALLY CAME THROUGH AND I RECEIVED FULL FORGIVENESS. I LOVE YAHLLLLLLLLLLLL

2 years ago

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Reply from Biz2Credit

Apiphany,

Thanks for taking the time to leave us a review. We are glad to hear you had a positive experience. Thanks!

May. 20th, 2022

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jim Hubbard, OH

I AM GOING ON 30 BUSINESS DAYS SINCE SBA APPROVAL AND ETRAN ISSUED. THEY HAVE ME IN LIMBO WITH NO MOVEMENT WHATSOEVER. NO EMAILS EXCEPT GENERIC IT TAKES 12-14BUSINESS DAYS TO PROCESS. I AM NOW ON BUSINESS DAY 30 AND NOTHING STAY AWAY FROM THIS COMPANY.

3 years ago

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Reply from Biz2Credit

Hi Jim - Thank you for your comments. We are very sorry to hear about your frustrations with Biz2Credit but are pleased that we were ultimately able to obtain PPP funding and accommodate forgiveness for your company. Relationships with our clients are of paramount important to Biz2Credit and it is disappointing that in this instance we fell short of your expectations, especially regarding our communications with you. We always strive to provide the best possible experience for our customers and your feedback, will be considered seriously and used to improve our services in the near future. We greatly appreciate your business and thank you for the time you took to review our company. If you are still in need of assistance please provide us with your case ID # and contact info so we can connect you with a customer support representative. Thank you again for your patience.

Aug. 11th, 2021

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Gerrard Hall Gary, IN

They are the worst company too trust they withdrew my application without my knowledge after I provided my bank login info! I am a hard working man trying to provide for my boys leave them with something to grow on and Biz2credit wasted my time I do not recommend them go thru blue acorn or blue vine Biz2credit is not reliable

3 years ago

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Reply from Biz2Credit

Thank you for taking the time to give us you feedback. We are sorry you have a negative experience with our company. Our goal is to provide satisfaction to our customers and to provide a positive experience. By providing your feedback we are able to provide better customer service to our future customers. If you are still in need of assistance, please provide us with a case ID # and your contact information so we can get you in touch with a customer support representative. Thank you again for your patience.

Aug. 11th, 2021

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April Washington ,

The application was easy to fill out not completed at all. Representative was very helpful through the entire process.

3 years ago

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TOPNOTCH Austin, TX

This firm is unresponsive. I applied for a PPP loan, and the Website said it was submitted to the SBA from the minute I submitted my application until now. That was on January 23, 2021. I haven't received correspondence from them, and they do not answer my support requests.

3 years ago

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Deb Pieper Saint Paul, MN

They were great to work with. Dashboard updated frequently. Our assigned person was very responsive and helpful!

3 years ago

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Precise Structural Designs LLC Ashburn, VA

Extremely satisfied with their service Fast Process Accurate Information and Honest Thank you for your service

3 years ago

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Candi Smith Saint Augustine, FL

Easy and quick application and funding process. Hands down this was a great, professional experience.

3 years ago

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Nicholas Carr ,

They made something that was unfamiliar ground for me a seamless and easy experience. Highly recommend!

3 years ago

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Shelley Mcinnis Oceanside, CA

Very through and professional. was a problem at first with they system however you sent emails to advise me.

3 years ago

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Coach V Phenix City, AL

The process was quick, great customer service and response times. From application to funding was less then a week.

3 years ago

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Chiqueta Conner Gary, IN

Biz2credit is the best and gets you approved right away I recommend Biz2credit the application process is very simple

3 years ago

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Abayomi P Duroshola Lakeville, MN

I am very impressed about your services. The whole process was quite smooth. Your staff were polite and respectful.

4 years ago

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Cesar Jimenez Placerville, CA

Answered all my questions and Ashish K was very helpful and made this process an easy process. Thanks a lot

4 years ago

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William Clemente Orlando, FL

Ashish did a great job making sure all the requirements were met on time. He stayed on top of everything.

4 years ago Edited September 14, 2021

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Michael Bates Grove City, OH

Tenzin did a great job of keeping me up to date on the status of my loan. The process was very easy and quick!

4 years ago

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snj Patrick Fairfax, VA

The process was crazy, they told me I was able to correct an error that was made by CPA.. I got the information in the time line given and they still didn't update the system... It was hard to get an answer from them.. I do understand that they were busy but I wish they kept their word and corrected the error... Turn around time was great though

4 years ago

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Reply from Biz2Credit

Please send us information to identify your case within our system so we can have our funding specialists investigate this for you. You can provide your case/application ID number, email address, phone number and business name. The more information you can provide the better. All information will be kept private and will only be used to identify your application.

Aug. 5th, 2021

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Britt S. Los Angeles, CA

Very streamlined process. Application to funding was less than 2weeks! Very responsive customer service!

4 years ago

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Kathy Smith Charlotte, NC

Terrible. They allowed my SBA loan number to expire before distributing PPP funds. They are grossly incompetent. I had to get the BBB, SBA and the owners of the company involved to get results. Go elsewhere for your funding needs.

4 years ago

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Reply from Biz2Credit

Please send us information to identify your case within our system so we can have our funding specialists investigate this for you. You can provide your case/application ID number, email address, phone number and business name. The more information you can provide the better. All information will be kept private and will only be used to identify your application.

Aug. 5th, 2021

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Preeda Klailee Dublin, OH

quick and easy, just fill out the important info and provided a copy of whatever documents that they need.

4 years ago

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Trudy A. Grimaldi Maywood, NJ

Roshan has been very responsive and fast to get me funding asap. He was a huge help in my companies funding needs.

4 years ago

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Rajiv San Jose, CA

Very friendly and professional help by Tom in executing the loan process. Nicely assisted by Mathew. Rajiv

4 years ago

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Chander Fresno, CA

Gary W and Gaurav S were great in helping me. Gary really has gone the extra mile each time I have dealt with him.

4 years ago

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Reply from Biz2Credit

Thank you for your review and for being the best part of Biz2Credit. We're glad we could meet your business funding needs.

Jan. 17th, 2020

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Anonymous Portland, TX

It was slow getting it done. There was no verbal communication.

1 year ago

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BO NEELY

with them and my C.P.A . the loanwhenright thru.

2 years ago

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Reply from Biz2Credit

Hello,

Thank you for taking the time to give our company a positive review. We are thrilled to hear you had a positive experience using our platform.

Jul. 20th, 2022

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LARRY BRUCE Prosser New Smyrna Beach, FL

Still haven't closed out and been provided documents to forgive 2nd PPP loan.

2 years ago

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Reply from Biz2Credit

Larry, thank you for taking the time to leave us a review. We take our customers feedback very seriously in order to provide the best customer service. Can you please send us a detailed email to customer.service@biz2credit.com so we can further investigate this issue. We look forward to hearing from you and learning more about your experience. Thank you for your patience.

May. 11th, 2022

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SHARON RAGIN Stockbridge, GA

Too much technology without live customer service delays a loan funding.

2 years ago

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Reply from Biz2Credit

Hello,
We're sorry to hear of your negative experience and would like to do everything we can to correct the problem you're describing. Please contact us privately at customer.service@biz2credit.com and we will be happy to help you resolve your concerns.

Jun. 9th, 2022

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Aaron Jacobsen Davenport, WA

Was fairly easy, not as complicated as companies before

2 years ago

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Reply from Biz2Credit

We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

Jun. 9th, 2022

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tad De Bary, FL

not enough options for struggling small businesses that are feasible

2 years ago

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Reply from Biz2Credit

Hello,
We're sorry to hear of your negative experience and would like to do everything we can to correct the problem you're describing. Please contact us privately at customer.service@biz2credit.com and we will be happy to help you resolve your concerns.

Jun. 9th, 2022

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Doris Browne

Easy to work with; knowledgeable staff; very professional

2 years ago

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Reply from Biz2Credit

We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

Jun. 9th, 2022

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Bradford Pierson Loomis Old Hickory, TN

They were very helpful in facilitating the SBA loan.

2 years ago

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Reply from Biz2Credit

We are pleased to hear about your positive experience with us! We look forward to working with you again!

Jun. 9th, 2022

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alvaro ribeiro New York, NY

just good overall no issues and pretty straight forward

2 years ago

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Reply from Biz2Credit

Thanks for the awesome review! We work hard to meet expectations like yours, we really appreciate you taking the time out to share your experience with us.

We look forward to assisting you in the future!

Jun. 9th, 2022

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Robert Valentine Ojai, CA

Horrible company, they did not help me at all until I filed reports against them at the BBB and other complaint sites.

2 years ago

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Reply from Biz2Credit

Hi Robert, we are sorry to hear about your troubles. We pride ourselves on our client relationships, so we hope to resolve this issue as soon as possible. Please direct any further issues to customer.service@biz2credit.com, so we can best assist you and your business going forward. We look forward to hearing from you and resolving this.

Mar. 14th, 2022

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Catherine Andrews Pelham, AL

overall great, some issues with secure emails

2 years ago

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D Denver, CO

There was a lack of communication and inability to speak to a human.

2 years ago

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EMILE JONASSAINT Fort Lauderdale, FL

Cause they gave great service to they customers

2 years ago

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Berhanemeskel Adenagir Washington, DC

Your service delivery is fast and quality

2 years ago

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Brenda Johnson Etna, CA

Very easy and straight forward and a quick response.

2 years ago

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JAY JACKSON Richmond, TX

I haven't been able to reach anyone regarding my account after multiple attempts.

2 years ago

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Reply from Biz2Credit

Jay,

Thank you for taking the time to leave us a review. Please send us an email at customer.service@biz2credit.com and a customer support representative will gladly help you with your account troubles. We look forward to hearing from you and thank you for your patience throughout this process.

Mar. 31st, 2022