Star Decorating has been helping customers in the blinds industry since 1985. The company prides itself on offering the best quality at the lowest prices. Star Decorating also boasts an easy-to-use online service, ensuring customers that they will be able to find their favorite blinds among its variety of custom-made products.
Customers can expect to receive a limited lifetime warranty on any product at Star Decorating. This means that customers will receive coverage equal to the reasonable product lifetime in a limited range of circumstances.
Star Decorating promises a low price guarantee, which ensures that if customers find the same product for a better price, Star Decorating will beat that competing price.
Star Decorating doesn’t offer refunds or returns on any of its blinds. Customers that are dissatisfied with its products are out of luck.
The company's “About Us” section states that it offers the highest quality products at the lowest price, though customers can expect to find lower prices at other online blinds stores. Star Decorating’s lowest base product cost is $21.00, which is slightly higher than the other top companies that sell blinds.
Though Star Decorating does have social media accounts on both Twitter and Facebook, they haven’t posted anything in the last few years. Customers tend to look at a company’s social media for customer feedback. Since Star Decorating does not dedicate any time to social media, customers have no way of understanding what quality of customer experience to expect.