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Star Decorating

Is This Your Business?
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LAST UPDATED: November 22nd, 2021

Star Decorating has been helping customers in the blinds industry since 1985. The company prides itself on offering the best quality at the lowest prices. Star Decorating also boasts an easy-to-use online service, ensuring customers that they will be able to find their favorite blinds among its variety of custom-made products.

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The Good

  • Warranty
  • Low Price Guarantee

Warranty

Customers can expect to receive a limited lifetime warranty on any product at Star Decorating. This means that customers will receive coverage equal to the reasonable product lifetime in a limited range of circumstances.

Low Price Guarantee

Star Decorating promises a low price guarantee, which ensures that if customers find the same product for a better price, Star Decorating will beat that competing price.

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The Bad

  • No Refunds
  • Cost
  • Social Media

No Refunds 

Star Decorating doesn’t offer refunds or returns on any of its blinds. Customers that are dissatisfied with its products are out of luck. 

Cost

The company's “About Us” section states that it offers the highest quality products at the lowest price, though customers can expect to find lower prices at other online blinds stores. Star Decorating’s lowest base product cost is $21.00, which is slightly higher than the other top companies that sell blinds. 

Social Media

Though Star Decorating does have social media accounts on both Twitter and Facebook, they haven’t posted anything in the last few years. Customers tend to look at a company’s social media for customer feedback. Since Star Decorating does not dedicate any time to social media, customers have no way of understanding what quality of customer experience to expect.

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The Bottom Line

Star Decorating does offer a limited lifetime warranty, which is better than average when compared to other companies in the industry. Though the prices at Star Decorating are slightly higher than average, potential customers can take advantage of its low price guarantee. However, the company's cost, refund policy, and social media activity is sure to make customers question the Star Decorating quality of customer service. Though we cannot recommend Star Decorating at this time, we encourage customers to compare the benefits of Star Decorating against other top blinds companies.

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Kelly Parkville, MD

Blinds are falling apart (cells are just glued together) after only 5 years and the company will not do anything about it. Waste of money. Other window options would have lasted a lifetime.

10 months ago