Award Blinds Logo
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1 User Review

Award Blinds is an online blinds company that takes pride in its family-friendly morals and its quality of customer service. Its expert and non-commissioned sales staff focuses on providing unbiased advice for customers with questions. Award Blinds has a commitment to provide a quality customer experience to every customer that walks through the door.

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The Good

  • Community Outreach
  • Free Shipping
  • Promotions
  • Product Variety
  • Lowest Price Guarantee

Community Outreach

For Breast Cancer Awareness Month, Award Blinds is offering its customers discounts on all products. A portion of its net profits will be donated to the Breast Cancer Research Foundation. 

Free Shipping

One of the promotions offered at Award Blinds is free shipping within the United States. This promotion is specific to UPS and FedEx deliveries, so customers should be aware of that. Additionally, extra shipping charges may apply to products that are over 96 inches wide. 

Promotions

Award Blinds has a page that showcases ongoing promotions. Customers who take advantage of the various promotions offered by the company will be able to find additional savings. 

Product Variety

Award Blinds offers different styles of shades and blinds. Among others, Faux Wood Blinds, Wood Blinds, Bamboo Blinds, and Honeycomb Cellular Shades. Within each of these categories there is a wide variety of different shades and blinds to choose from.

Lowest Price Guarantee

Companies that offer lowest price guarantees usually only do so if they are confident in their own low prices. Award Blinds will match the lowest price if customers can find a product for less on another website.

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The Bad

  • Lack of Information
  • No Social Media

Lack of Information

Customers have no way of knowing how experienced the company is in the blinds industry. In the about section of the website, it explains the Award Blinds purpose and mission, but does not offer information about where the company is headquartered or when it started business.

No Social Media 

Award Blinds does not have a social media presence. The importance of social media is obvious to most customers. Social media is used to provide realistic and authentic customer feedback as well as being a good channel through which to provide customer support.

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The Bottom Line

Award Blinds does offer good deals on all of its products and with its low price guarantee, customers can have the assurance that they’re getting the best deal possible. However, Award Blinds does not have a social media presence and does not disclose some important information about company experience on its website. Because of this, we cannot give an accurate recommendation to customers at this time.

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Shell58 Souderton, PA

We just received our 5 order from Award Blinds.They are beautiful. Only complaint we have is customer service is extremely rude. Twice there were issues with our orders and the guy and girl I talked to very not nice at all. My $500 order was delivered but not to our home and of course I was upset. Award Blinds you need to school your CS on the proper way to talk to customers. Good thing we love your blinds or we’d be buying elsewhere.

2 years ago

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