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Five Star Bath Solutions

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4.9

Overall Score

Author: Kaitlyn Short

LAST UPDATED: February 19th, 2025

Five Star Bath Solutions started offering its home and kitchen remodeling services in 1996. After expanding from its birthplace in Canada to the United States, it headquartered in Spanish Fork, Utah. Its mission is to become the best bathroom remodeling company in the home remodeling industry. 

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The Good

  • Great Warranty
  • Discounts

Great Warranty

Five Star Bath Solutions offers a limited lifetime warranty to all customers. This is an extremely good warranty compared to other warranties offered by companies in the kitchen remodeling industry. 

Discounts

For customers who decide to book online, there is a 10 percent discount on remodeling services.

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The Bad

  • Undisclosed Fees
  • Few Kitchen Services
  • Lack of Expertise 

Undisclosed Fees

Five Star Bath Solutions does not provide any information regarding project fees that might be applied to the cost of kitchen remodeling. 

Few Kitchen Services

Because Five Star Bath Solutions deals almost exclusively in bathroom remodeling, its kitchen remodeling services and products are extremely limited. The Five Star Bath Solutions website only states that it provides faucets, mirrors, and countertops—though it is unknown if it provides countertops for kitchens. Any additional information regarding kitchen remodeling cannot be found on its website. 

Lack of Expertise

Because it is a relatively new company when compared to other kitchen remodeling companies and because it focuses on bathroom remodeling, Five Star Bath Solutions has very little to offer customers who want their kitchens remodeled. It simply has not dedicated enough efforts to kitchen remodeling to claim any real expertise in the industry.

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The Bottom Line

Five Star Bath Solutions attracts potential customers by offering a discount for booking its services online. In addition, we've observed through their reviews that they are proactively working to provide the best experience for their customers. We strongly recommend customers choose Five Star Bath Solutions at this time. 

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Star Rating

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3.9

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28 Reviews

Review Breakdown

5 grade

64%

4 grade

7%

3 grade

4%

2 grade

4%

1 grade

21%

Sentiment Criteria

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robert acton Bryson City, NC

They did get the job done but not as they promised. They showed up a day late, which they informed us of so no problem there though it became obvious that they were going back to other jobs to fix their mistakes which happen to us also. If they’d taken their time and done it right the first it wouldn’t have taken a whole extra month to get it right. When they said they were done, at the end of the week as promised, we were at work so didn’t get to check it out till we got home. On the master shower, instead of going up to the molding they tore it out leaving a huge gap and did a terrible job of putting back the molding flush to the shower. The faucet was way off center of the shower head resulting in the putting the corner shelves to high because the faucet was in the way. The glass door didn’t roll properly and there was a chip t in the glass door right where you grab it which I loss some skin on when I grabbed. All this and they just walked away like it was good to go. The spare bathroom faucet was off center also. It took 5 more trips out and a month for them to fix it, no very professional

2 years ago