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Five Star Bath Solutions of Cincinnati

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Author: Kaitlyn Short

LAST UPDATED: March 17th, 2025
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Star Rating

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4.9

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12 Reviews

Review Breakdown

5 grade

92%

4 grade

0%

3 grade

8%

2 grade

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1 grade

0%

Sentiment Criteria

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Tom Pfahler

It's coming up on a year since we had 5 Star Bath remodel completed. I have to say I am still super impressed with what they did. The pricing was competitive, the execution was excellent and even though a couple of issues popped up at the end, the customer service was also excellent. It makes me smile every day I walk into the bathroom. I wish we had done it sooner.

8 hours ago

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Pamela Whitten

Everyone who works at 5 Star is truly 5 Star!! Chase was very patient explaining everything to us, very open about what will work and stayed in touch. Randy, our installer, went over and above and is very loved by our dog, Luna! Brian was very helpful when a concern was raised and Daniel came out to admire the process. Megan kept in contact and would text us when needed. We had several other estimates but no one could beat 5 Stars price and expertise in the quality of materials and installation. We are very satisfied and feel that 5 Star’s employees are now family. Thank you Daniel, Chase, Randy, Brian and Megan Pamela Whitten and Dawn Plank

3 weeks ago

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Reply from Five Star Bath Solutions of Cincinnati

It was an honor to serve you with this project--we love how both bathrooms turned out!

Mar. 21st, 2025

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Judi Arthur

I was so happy with Five Star Baths. They made sure I was happy with every step of the way. They cleaned up at the end of the day and project. I would work with them again!

1 week ago

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Reply from Five Star Bath Solutions of Cincinnati

Thank you for the positive feedback Judi, we are honored to have had the opportunity to serve you with your shower remodel!

Apr. 1st, 2025

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Michael

Daniel and his team were great, they reviewed all of our options and found a time that fit my families schedule for the renovation. I met with several other contractors and their price was fair and we are really happy with the quality of the work.

2 weeks ago

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Reply from Five Star Bath Solutions of Cincinnati

Thank you for allowing us to serve you with this shower project!

Mar. 21st, 2025

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Diana Pearson

The quality of the work was second to none, they finished on time, cleaned up everything and the staff were extremely professional.

1 day ago

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Kathy French

Great company ! Got done as promised professionally and great customer service!! We love our shower!!’

6 days ago

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Kenneth Langdon

Excellent work I know because I’m a retired builder and they did it in a short time frame. I’m well pleased and I show everybody in my shower.

1 week ago

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George Kraft

3” crack on lip of tub. I didn’t notice right away but installer had to see it. Tub had not been used before discovery. Other than that, everything good.

1 week ago

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Reply from Five Star Bath Solutions of Cincinnati

We are sorry to hear about a missed defect during installation. Our installation crew takes a lot of photos during the process. Please call our service line and we will take care of this for you.

Apr. 1st, 2025

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Karen Smith

There is a very nice choice of patterns and the material is wonderful (non-slip floor). Installers did a wonderful job. Highly recommend.

2 weeks ago

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Reply from Five Star Bath Solutions of Cincinnati

Thank you for giving us the chance to serve you with this remodeling project!

Apr. 1st, 2025

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Connie Harris

I liked Daniel's presentation of the product, his history of the company and the price.

2 weeks ago

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Reply from Five Star Bath Solutions of Cincinnati

Thank you for the review Connie--it was great to have the opportunity to serve you.

Mar. 21st, 2025

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Robert Wise

Bath turned out better than I imagined. Good communication from 5 star. Installer was great. Really takes pride in job well done. My bathroom was a major project.

2 weeks ago

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Reply from Five Star Bath Solutions of Cincinnati

Thanks for the positive review Robert--we are thrilled with the outcome of your bathroom remodel.

Apr. 1st, 2025

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Russell Blish

We had our walk-in shower installed 5 months ago and it’s beautiful. Installation only took a day and a half. Every day we feel like we’re showering in a 5 star hotel.

2 weeks ago

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Reply from Five Star Bath Solutions of Cincinnati

We're pleased to have partnered with you for your bathroom project to give you a great shower experience every time you take a shower.

Apr. 1st, 2025