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188 User Reviews


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LAST UPDATED: July 8th, 2021

BathWraps opened its doors in 1993, originally under the name of Liners Direct. BathWraps products are also found on,, and Among the bathroom remodel industry, BathWraps is a unique choice, specializing in bath and shower remodeling. BathWraps can transform a customer’s shower into a bath (or vice versa) in an extremely short amount of time.

As one of the fastest growing acrylic manufacturers in the country, BathWraps has focused on providing its customers with innovative services and products. The company uses 100 Virgin Acrylic and Silver Shield protection which resists mold, mildew, and stains, making its tubs practically maintenance-free. BathWraps also offers extensive customizable options, especially for those who have restricted movement and can't use a generic tub and shower. 


The Good

  • One Day Installation
  • Customization and Safety
  • High Quality Products
  • Lifetime Warranty
  • Quality Customer Service

One Day Installation

Many people postpone bathroom renovations or upgrades because they don't to deal with the inconvenience of not being able to use their bathroom while it's being worked on. However, the installation professionals at BathWraps can have a bath completely remodeled in just one day. This includes gutting your previous shower or tub, installing your new personalized shower, tub or tub liner, while completely cleaning up during the whole remodel. From start to finish, it will be a speedy process. 

Customization and Safety

BathWraps offers a wide variety of showers, tubs, walk-in tubs, walk-in showers, and jacuzzi shower fixtures. Each of these bathroom solutions can be customized according to your needs. For example, if you need in-shower seating, extra hand rails, or other safety features, BathWraps can install it in a style of your choice. When you choose your style of shower or tub, you also choose one of many styles of tub or shower liners. These wall liners are stylish, mold and mildew resistant, and guaranteed to never crack or fade. The level of customization that BathWraps offers helps you upgrade your bathroom for increased safety, without compromising style. 

High Quality Products

BathWraps aims to use certified products that live up to their standards of durability and style. For this reason, Bathwraps uses the best quality 100% American-made acrylic for its showers and tubs because of its exceptional durability. 

Another way that Bathwraps ensures superiority of it's products is through the use of a product called SilverShield. SilverShield is an advanced antimicrobial technology that is infused into BathWraps products. What SilverShield does is infuse a antimicrobial agent into BathWraps products as a way to help fight against bad bacteria that causes mold and mildew, things often associated with bathrooms due to the wet climate.

This kind of technology is not common with many bathroom remodeling companies, making Bathwraps a standout when it comes to quality acrylic showers and tubs that will last a lifetime. 

Lifetime Warranty

BathWraps is so confident in its craftsmanship and product that it backs its systems with a lifetime warranty. No matter what happens, customers can rest assured that their new tub or bath is guaranteed to last as long as their home. 

Quality Customer Service

BathWraps has certified local dealers available to help its customers through the installation process. Customers review that the BathWraps representatives are professional, expert, and friendly. In addition to quick delivery, these experts can provide customers with ideas and solutions that make the buying experience easier. Additionally, the company has customer service representatives on standby to answer questions over the phone.


The Bad

  • Poor Online Chat Feature
  • Limited Bathroom Textile Options

Poor Online Chat Feature

Bathwraps does offer an online chat feature, but it can be frustrating to use. It pops up when customers go to exit the company's website and only offers automated responses, which isn't very helpful for answering individual and unique customer concerns. Though this is not a reflection of the company's walk in tubs service, a good online chat feature can go a long way in helping potential walk in tubs customers with their concerns. 

Limited Bathroom Textile Options

While BathWraps promises an easy installation and quality products, the range of products is not as wide comparative to that of a more traditional bathroom company. The acrylic shower and bath liners are stylish and low maintenance, but those that are wanting to include tile, stone, and other textile options to there bathroom cannot do so with Bathwraps.

If you are set on using a specific tile or stone, then BathWraps is most likely not able to accommodate your wish, because they typically work with certified acrylic materials.


The Bottom Line

BathWraps is a bathroom renovation company with the expertise and experience necessary to consistently provide customers with a quality installation experience. Its team of experts can install or remodel a bathtub in just one day, and its warranty offers product coverage for life.

The products BathWraps sells are durable, clean, and beautiful. We highly recommend customers consider choosing BathWraps for their acrylic tub or shower remodel. 

For more information, check out the BathWraps reviews below. 

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John Laprad Lincoln Park, MI

I have a problem with my back and for that reason I was having a hard time climbing over the top of my tub for take a shower. We have it removed for make it more accessible for myself. I'm not pleased and I'm having a hard time because the people that installed it didn't do it in the way that I tough and I'm really unsatisfied with it. I already contact Costumer service and they told me that they will call me back in two days for help me with my problem, It's been six days already and I haven't heard from anybody. From another part the salesman is really unrespect towards me, Every time that I called him he keeps calling me by the pronoun 'Dude' and saying that he did everything correctly. He had been really rude with me.

3 years ago

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Nancy Elbert ,

Requested information & scheduled a visit with their sales person. Worst presentation I have ever experienced. He did not "listen" to what we were asking, he insulted our current bathroom as well as the insulting our home state for their lack of reputable contractors - wow - he definitely needs to be schooled in Sales 101 as he is lacking in quality presentation skills & any type of professional customer service. We would NEVER use this company - totally unprofessional & severely overpriced.

8 months ago

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waiting for call Somerset, NJ

My parents' BathWraps shower pan squeaked right after installation. For 2 months, the dealer said it's normal and didn't even send anyone to take a look. So my parents called BathWraps to verify. Then, as other reviews pointed out, they quickly found out there is no customer service at BathWraps. Whether you left messages or spoke to a person, no one will call you back and answer your questions! Be very careful if you use BathWraps. They will not help you if you have any problems.

2 years ago


Verified Customer


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They did not deliver what was ordered. Items promised were not what was installed.

2 years ago

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Reply from BathWraps

I am sorry you were not satisfied with your service. If you would like to reach out, we would like to learn more.

Apr. 8th, 2019


Verified Customer


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Jamie customer service at all. When payed.will not call you back.for nothing

2 years ago

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