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BathWraps

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187 User Reviews

9.9

Overall Score

BathWraps opened its doors in 1993, originally under the name of Liners Direct. BathWraps products are also found on showereasy.com, paradeshower.com, and savemyshower.com. Among the bathroom remodel industry, BathWraps is a unique choice, specializing in bath and shower remodeling. BathWraps can transform a customer’s shower into a bath (or vice versa) in an extremely short amount of time.

As one of the fastest growing acrylic manufacturers in the country, BathWraps has focused on providing its customers with innovative services and products. The company uses 100 Virgin Acrylic and Silver Shield protection which resists mold, mildew, and stains, making its tubs practically maintenance-free. BathWraps also offers extensive customizable options, especially for those who have restricted movement and can't use a generic tub and shower. 

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The Good

  • One Day Installation
  • Customization and Safety
  • High Quality Products
  • Lifetime Warranty
  • Quality Customer Service

One Day Installation

Many people postpone bathroom renovations or upgrades because they don't to deal with the inconvenience of not being able to use their bathroom while it's being worked on. However, the installation professionals at BathWraps can have a bath completely remodeled in just one day. This includes gutting your previous shower or tub, installing your new personalized shower, tub or tub liner, while completely cleaning up during the whole remodel. From start to finish, it will be a speedy process. 

Customization and Safety

BathWraps offers a wide variety of showers, tubs, walk-in tubs, walk-in showers, and jacuzzi shower fixtures. Each of these bathroom solutions can be customized according to your needs. For example, if you need in-shower seating, extra hand rails, or other safety features, BathWraps can install it in a style of your choice. When you choose your style of shower or tub, you also choose one of many styles of tub or shower liners. These wall liners are stylish, mold and mildew resistant, and guaranteed to never crack or fade. The level of customization that BathWraps offers helps you upgrade your bathroom for increased safety, without compromising style. 

High Quality Products

BathWraps aims to use certified products that live up to their standards of durability and style. For this reason, Bathwraps uses the best quality 100% American-made acrylic for its showers and tubs because of its exceptional durability. 

Another way that Bathwraps ensures superiority of it's products is through the use of a product called SilverShield. SilverShield is an advanced antimicrobial technology that is infused into BathWraps products. What SilverShield does is infuse a antimicrobial agent into BathWraps products as a way to help fight against bad bacteria that causes mold and mildew, things often associated with bathrooms due to the wet climate.

This kind of technology is not common with many bathroom remodeling companies, making Bathwraps a standout when it comes to quality acrylic showers and tubs that will last a lifetime. 

Lifetime Warranty

BathWraps is so confident in its craftsmanship and product that it backs its systems with a lifetime warranty. No matter what happens, customers can rest assured that their new tub or bath is guaranteed to last as long as their home. 

Quality Customer Service

BathWraps has certified local dealers available to help its customers through the installation process. Customers review that the BathWraps representatives are professional, expert, and friendly. In addition to quick delivery, these experts can provide customers with ideas and solutions that make the buying experience easier. Additionally, the company has customer service representatives on standby to answer questions over the phone.

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The Bad

  • Poor Online Chat Feature
  • Limited Bathroom Textile Options

Poor Online Chat Feature

Bathwraps does offer an online chat feature, but it can be frustrating to use. It pops up when customers go to exit the company's website and only offers automated responses, which isn't very helpful for answering individual and unique customer concerns. Though this is not a reflection of the company's walk in tubs service, a good online chat feature can go a long way in helping potential walk in tubs customers with their concerns. 

Limited Bathroom Textile Options

While BathWraps promises an easy installation and quality products, the range of products is not as wide comparative to that of a more traditional bathroom company. The acrylic shower and bath liners are stylish and low maintenance, but those that are wanting to include tile, stone, and other textile options to there bathroom cannot do so with Bathwraps.

If you are set on using a specific tile or stone, then BathWraps is most likely not able to accommodate your wish, because they typically work with certified acrylic materials.

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The Bottom Line

BathWraps is a bathroom renovation company with the expertise and experience necessary to consistently provide customers with a quality installation experience. Its team of experts can install or remodel a bathtub in just one day, and its warranty offers product coverage for life.

The products BathWraps sells are durable, clean, and beautiful. We highly recommend customers consider choosing BathWraps for their acrylic tub or shower remodel. 

For more information, check out the BathWraps reviews below. 

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Star Rating

4.5

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187 Reviews

Review Breakdown

5 grade

70%

4 grade

17%

3 grade

6%

2 grade

4%

1 grade

3%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Nancy Elbert ,

Requested information & scheduled a visit with their sales person. Worst presentation I have ever experienced. He did not "listen" to what we were asking, he insulted our current bathroom as well as the insulting our home state for their lack of reputable contractors - wow - he definitely needs to be schooled in Sales 101 as he is lacking in quality presentation skills & any type of professional customer service. We would NEVER use this company - totally unprofessional & severely overpriced.

1 month ago

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waiting for call Somerset, NJ

My parents' BathWraps shower pan squeaked right after installation. For 2 months, the dealer said it's normal and didn't even send anyone to take a look. So my parents called BathWraps to verify. Then, as other reviews pointed out, they quickly found out there is no customer service at BathWraps. Whether you left messages or spoke to a person, no one will call you back and answer your questions! Be very careful if you use BathWraps. They will not help you if you have any problems.

1 year ago

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Sharon and Edward Drake Bethel, MN

Love the shower! Installer was beyond AWESOME!!!! HASAM was very hard working and pleasent. He wouldnt stop untill things were perfect. When we have more work done- we will ask for him.

2 years ago

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Castillo

They did not deliver what was ordered. Items promised were not what was installed.

2 years ago

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Reply from BathWraps

I am sorry you were not satisfied with your service. If you would like to reach out, we would like to learn more.

Apr. 8th, 2019

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Kathy M.

my wrap is a shower wrap, I love it but it is so low to the floor water gets out and gets all over the floor.

2 years ago

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Hazell77040

I love my new shower. MaxHome did a great job.

2 years ago

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Frank Desanctis

delivery is better than expectations, I highly recomend this co.

2 years ago

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ernie

Very good service. A little high priced, but good quality work.

2 years ago

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Dr. Don

Very pleased. Great job. Great product.

2 years ago

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Fullmer

Love the look of the new shower and bath stalls. Installation was very fast and efficient.

2 years ago

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Master bath upgrade.

Excellent! Have been using the shower and the ease of getting in and out. The hand rails are a plus.

2 years ago

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Stamper

Nteresting products but slow delivery time.

2 years ago

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Tony B.

Looks beautiful. Was a little more than I expected, but end result was worth it. Beginning the project took longer than expected to start, but after job began the were done in 2 days. Major tear out of concrete on walls.

2 years ago

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Jamie

Suck.no customer service at all. When payed.will not call you back.for nothing

2 years ago

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Carolina remodeling

OK, Bathroom job was completed in one day.

2 years ago

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Cheryl D

Very professional, competent, courteous, on time

2 years ago

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Open

Looks nice well done clean job nice folks good product

2 years ago

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David Weaver

This was a very open and honest company and their product lived up to their advertisements.

2 years ago

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Michael S.

Great product, excellent workmanship! Nice people.

2 years ago

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GardenGirl

DaBella installed a new bathtub and shower enclosure. They did a marvelous job. Sales people explained the products and the process. Installers and plumber arrived on time. Very pleased!

2 years ago

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Carol Glennon

They were awesome and very polite and professional

2 years ago

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Wow, that hurt!

I love the shower that was installed. It came out just as expected. However, the shower floor, when you are using soap and or shampoo and facial cleansers is very slippery. I have fallen several times. If the side bar had not been there, it would have been worse.

2 years ago

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Incredible Transformation

The presentation of the product and the knowledgeable sales associate made the purchase easy. An old adage is you get what you pay for. The transformation from old to new is incredible. Great work.

2 years ago

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Joanne Neu

Very time consuming to clean. The drain pan is always wet. I am disappointed.

2 years ago

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Jack and Sharon Harker

We are very pleased with our new shower and they did finish it in one day even if it was a 10 hour day.

2 years ago

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danaleemarie

The product seems okay, time will tell. Bad experience with licensed contractor for the Sacramento area: ReBorn. I cannot recommend them.

2 years ago

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Debster

Great other than cleaning it. It takes to much effort to keep it clean, especially when you are old and feeble

2 years ago

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Marjorie Cottage Grove, OR

Getting in and out of the shower is easy now. The installer was very courteous and he did a great job.

2 years ago

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Kathleen Redmond, OR

The bathwraps shower is very neat and clean. It is very modern looking and safe with the bars.

2 years ago

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Sue City of La Follette, TN

It's hard for me to get into and get out of a normal shower so this really helps. I would highly recommend Bathwraps to anyone who is considering it.

2 years ago

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Linda Belle Chasse, LA

The installer worked in a timely fashion and cleaned up after himself. I like how there are rails in the shower that makes it easier for my mother-in-law.

2 years ago

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John Des Moines, IA

It is very easy for me to walk into the shower now. The installers did a good job, were on time, and were polite.

2 years ago

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Gail Nederland, TX

The new shower makes it easy to walk into. They did a good job during the initial installation.

2 years ago

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Laly Lexington, MI

The installers finished in one day which was awesome. It is nice and sturdy and even has a lifetime warranty. It was a bit pricey.

2 years ago

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Teresa Galesburg, IL

There are some issues with our tub and when we call they don't answer the phone. No one is calling us back. It isn't completely finished. When I pay that much money, I should be able to have a finished tub.

2 years ago

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Jack Twin Falls, ID

I had some questions and when I called customer service, they were able to answer all of them. The tub is very easy to clean and it looks really good. The installed everything in one day and I didn't have to lift a finger.

2 years ago

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Anonymous Fair Haven, MI

Everyone was very nice, polite, and helpful. It is easy to clean and to get in and out of.

2 years ago

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James Atascadero, CA

The tub is very high quality and is a good value product. The customer service was great.

2 years ago

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Anonymous Tuscaloosa, AL

Bathwraps was even able to lower the shower head for us so we can take showers sitting down.

2 years ago

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Jerrilyn Banning, CA

The people that came were very professional and clean and neat. It was an overall positive experience.

2 years ago

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Henry Sutherlin, OR

I like the way it looks and it is very easy to get into. They went out of their way to replace some damaged merchandise as well.

2 years ago

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Anonymous St Louis, MO

I am very satisfied with the work bathwrap did in my bathroom. Shower is easy to use.

2 years ago

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Theresa Glen Carbon, IL

My bathroom looks lovely, and was done at a wonderful price. The gentleman who did the service was very polite and friendly. They responded to every issue that I had and the value of my home has increased.

2 years ago

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Pete Deer Park, TX

The new instalation in my bathroom is safer for me and my wife to get in working with them was very easy. I wasn't too pleased with the color selection, because it wasn't what we ordered.

2 years ago

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Sharna Houston, TX

Bathwraps gave us exactly what we wanted. Working with them was very easy.

2 years ago

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Shelia Orange, TX

The technician who came to my house to install the shower kept me up to date on everything and was very good. It is now very easy for me to bathe.

2 years ago

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Allan Alvin, TX

It's good and they did a neat job, but I thought it was a high price.

2 years ago

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Emily San Jose, CA

It is very easy to get in and out of the tub. The contractor who did the job was very clean. He answered all of my questions and was very pleasant to work with.

2 years ago

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Kathy Savanna, IL

My son had to call Bathwraps so many times and it took 3 weeks to get to a manager. I keep falling in my new tub because the bars are too far away.

2 years ago

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Lisa Marysville, WA

The shower is very easy to walk in and out of. I don't think Bathwraps provided enough customer service.

2 years ago

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