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BathWraps

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6.9

Overall Score

Author: Kaitlyn Short

LAST UPDATED: November 5th, 2024

BathWraps opened its doors in 1993, originally under the name of Liners Direct. BathWraps products are also found on showereasy.com, paradeshower.com, and savemyshower.com. Among the bathroom remodel industry, BathWraps is a unique choice, specializing in bath and shower remodeling. BathWraps can transform a customer’s shower into a bath (or vice versa) in an extremely short amount of time.

As one of the fastest growing acrylic manufacturers in the country, BathWraps has focused on providing its customers with innovative services and products. The company uses 100 Virgin Acrylic and Silver Shield protection which resists mold, mildew, and stains, making its tubs practically maintenance-free. BathWraps also offers extensive customizable options, especially for those who have restricted movement and can't use a generic tub and shower. 

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The Good

  • One Day Installation
  • Customization and Safety
  • High Quality Products
  • Lifetime Warranty
  • Quality Customer Service

One Day Installation

Many people postpone bathroom renovations or upgrades because they don't to deal with the inconvenience of not being able to use their bathroom while it's being worked on. However, the installation professionals at BathWraps can have a bath completely remodeled in just one day. This includes gutting your previous shower or tub, installing your new personalized shower, tub or tub liner, while completely cleaning up during the whole remodel. From start to finish, it will be a speedy process. 

Customization and Safety

BathWraps offers a wide variety of showers, tubs, walk-in tubs, walk-in showers, and jacuzzi shower fixtures. Each of these bathroom solutions can be customized according to your needs. For example, if you need in-shower seating, extra hand rails, or other safety features, BathWraps can install it in a style of your choice. When you choose your style of shower or tub, you also choose one of many styles of tub or shower liners. These wall liners are stylish, mold and mildew resistant, and guaranteed to never crack or fade. The level of customization that BathWraps offers helps you upgrade your bathroom for increased safety, without compromising style. 

High Quality Products

BathWraps aims to use certified products that live up to their standards of durability and style. For this reason, Bathwraps uses the best quality 100% American-made acrylic for its showers and tubs because of its exceptional durability. 

Another way that Bathwraps ensures superiority of it's products is through the use of a product called SilverShield. SilverShield is an advanced antimicrobial technology that is infused into BathWraps products. What SilverShield does is infuse a antimicrobial agent into BathWraps products as a way to help fight against bad bacteria that causes mold and mildew, things often associated with bathrooms due to the wet climate.

This kind of technology is not common with many bathroom remodeling companies, making Bathwraps a standout when it comes to quality acrylic showers and tubs that will last a lifetime. 

Lifetime Warranty

BathWraps is so confident in its craftsmanship and product that it backs its systems with a lifetime warranty. No matter what happens, customers can rest assured that their new tub or bath is guaranteed to last as long as their home. 

Quality Customer Service

BathWraps has certified local dealers available to help its customers through the installation process. Customers review that the BathWraps representatives are professional, expert, and friendly. In addition to quick delivery, these experts can provide customers with ideas and solutions that make the buying experience easier. Additionally, the company has customer service representatives on standby to answer questions over the phone.

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The Bad

  • Poor Online Chat Feature
  • Limited Bathroom Textile Options

Poor Online Chat Feature

Bathwraps does offer an online chat feature, but it can be frustrating to use. It pops up when customers go to exit the company's website and only offers automated responses, which isn't very helpful for answering individual and unique customer concerns. Though this is not a reflection of the company's walk in tubs service, a good online chat feature can go a long way in helping potential walk in tubs customers with their concerns. 

Limited Bathroom Textile Options

While BathWraps promises an easy installation and quality products, the range of products is not as wide comparative to that of a more traditional bathroom company. The acrylic shower and bath liners are stylish and low maintenance, but those that are wanting to include tile, stone, and other textile options to there bathroom cannot do so with Bathwraps.

If you are set on using a specific tile or stone, then BathWraps is most likely not able to accommodate your wish, because they typically work with certified acrylic materials.

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The Bottom Line

BathWraps is a bathroom renovation company with the expertise and experience necessary to consistently provide customers with a quality installation experience. Its team of experts can install or remodel a bathtub in just one day, and its warranty offers product coverage for life.

The products BathWraps sells are durable, clean, and beautiful. We highly recommend customers consider choosing BathWraps for their acrylic tub or shower remodel. 

For more information, check out the BathWraps reviews below. 

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Star Rating

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4.5

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198 Reviews

Review Breakdown

5 grade

70%

4 grade

18%

3 grade

6%

2 grade

4%

1 grade

3%

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Joyce Hair Harbor City, CA

I live in a mobile home and my husband had a problem with his leg that for obvious reason made hard for him jump into the bath we used to have for take a shower and he didn't want to use or other bathroom because the shower has a crystal wall and he was afraid of fall down and brake it. We saw an article in the Daily Breeze and it showed the walk-in bath and we bought it. We called them up and ina few days two gentlemen came over here and gave us the presentation and they were fabulous, they explain us everything piece by piece; After that the guys that installed they were really good too, they involved my Husband in every part of the process showing him every part of it. When they finished they clean up everything. I recommend your service as much as I can.

6 years ago

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Valerie Mazzeo Las Vegas, NV

My husband and I are older people and we just wanted to have a walk in shower. So, when we saw their Ad on TV it seemed like the product that we were looking for, that's why we went ahead and got it. The young man that installed and did everything was wonderful. He was polite, considerate, and answered all of our questions. He even went out of his way to make sure we were satisfied with our shower. Since I'm very short, he put up a shower head that was magnetized so I just have to pull it down. This way I don't have to struggle to get it out of a holder. Everything is wonderful, we are 100% satisfied with it.

6 years ago

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Linda Zibrowski

I wasn't a paying customer but I looked into the company and products and services. I enjoyed the fact that it was done so fast👍😲, the warranty is Lifetime so that's a total PLUS +,the other major part of the decision for me making this review is the customer service Representatives that I have encountered have been TOP NOTCH from day one when I had started doing my research on the service's and products that are available,they answered EVERY single question I had without any hesitation or a angry attitude, or like I was bothering them . They were very thorough with me and made sure I knew everything that would benefit from them being able to supply my remodeling options. But.... The bottom line for my decision not to go with them at this time was because I like variety of bathroom remodeling options and for me it just didn't seem that they offer a lot of remodeling options and that's very important for me personally I like different types of things and to be restricted to just a couple of products even though u know the company is a very good and standing company I don't think that I would be totally happy with their selection of products. But, I will definitely recommend this company to my friends and family and family

5 months ago

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Jim Hollister, CA

Based on the advertisements we thought it would be the way to go and there are some things we like about it and others I don't. The biggest issue is they wanted all the money up front and I think for the price the product is overrated. The shower is average and I think they could have done a better job. The installation was good. With reinstallation they were very clean and fast.

5 years ago

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Eddie

I'm glad we made the change because of the safety features. Getting in and out of the tub and shower combo is sort of hard so the safety features that they offer are spectacular. The customer service has taken care of coming out and taking care of the product. They have followed up on the issues and we're very satisfied with our product. Their management and sales teams are fantastic. Everything to do with this company, the product, everything in service, the sales, everything is perfect.

5 years ago

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Linda

The shower looks very nice and looks professional. It's very easy to use and all you have to do is just step into the shower and it's very easy to get in and out and it's safe. The gentleman that put it in was very kind and very nice and professional and on time. They were very proficient and left my home very clean. It was a good job. Everybody who has come over to see my shower and said that it is very pretty and very professional. Everybody was impressed.

5 years ago

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Vickie

It is exceptionally easy to get in and out of the shower. The customer service answered all of my questions the number of times I've called and they got back with me. The customer service is just good. The construction, the craftsmanship, it's clean, it's all wonderful. I'm very very happy. Everybody that I worked with on the project was very nice and helpful. And if I had a question, they could answer it. I'm enjoying it and will continue to enjoy it for years to come.

5 years ago

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Anonymous Willis, MI

Would recommend them good product should last a long time, beautiful to look at and no steps is go over. Rain shower recommended love the glass door these people will pick up the phone and answer every time there's truly professionals. Like to thank installers Dave and Kelly very clean courteous another thanks to Steve production manager for getting the product out to us these guys are professionals

6 years ago

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Donna Sharp Charlotte, NC

The sales rep explained everything in detail and I understood everything as far as the payments and what was expected to be done. He was patient with me in picking out the materials and everything was wonderful. It's easy access for my elderly mother, she just needed something that she can walk into. It's beautiful to look and it's nice. Customer service is great, I'll recommend to all my friends.

6 years ago

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Rebecca Scott Sacramento, CA

I'm remodeling the house, and just thought it would be better to have the tub that a person can sit down and walk in, is a rental house so we did it for the people that had been living there for quite a few years. the things that make me go with it is that they said it's a lifetime warranty on the product and I really like that offer in compare with the other companies that do the same as you guys. The only thing that I didn't like is when they finish the work the size of the shower changed, so for me, try to find a liner and a shower curtains had been really difficult. For the rest, I'm really good with the service and product.

6 years ago

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Cathy Mccoy Dallas, NC

I bought it for my mother, she's 85 and she has a bad problem with her knees. So I decided that it would be easier for her to take a bath or get in it for take a shower. Now that we have it at home, it's very easy and convenient for her, she just sit down and is able to take a shower by herself. The gentleman that installed was very courteous and he clean up everything perfectly after he finished his work. We just had a nice experience with this purchase.

6 years ago

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Rosemary Cowan Vancouver, WA

We bought it because we needed to make the bath accessible for one of our family members. The installers were very good, the measurement and all the process was exceptional. They finish everything in twelve hours, they came back later for make sure that the walls were good and everything was working properly. Overall was a great experience and an excellent purchase.

6 years ago

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Barton Sorrells Charlotte, NC

We were just browsing around the web and we found Bathwraps. We researched it and decided that we needed one at home; it's easier for us and this product even increases the value of our house. The crew that came for the installations were amazing. They did a really quick job, I mean they nailed it within like three days. They finished everything and they did a really good job, cleaned up everything, put blankets all over the floor, the stairs and in the bathroom, everything was good when they finish the work. We're really happy with our product and service.

6 years ago

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Connie Clark Baytown, TX

We did the makeover of the shower for my father and brother, they're 94 and 63 and the both of them have mobility problems. That's why we decided purchase Bathwraps and redid the bathroom. Right now we have the handlers, they can go in and out without problems. The guy that installed it explained everything to us and he was really good. It's easy to clean and it doesn't need much maintenance. We're really happy it.

6 years ago

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KM Waller, TX

We bought it for my mother, her care health provider suggested that she needs something like a walk in shower; because she's not able to go in and out of the tub by herself and it is really slippery. We saw Bathwraps in a magazine, so we got it for her. I think it was a very economical choice and for her safety reasons was the best option. she's a 100% happy with it.

6 years ago

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Erma Keho Des Moines, IA

I had a phone call offering me this product, I decided that it is something that I need; I'm 80 so it is too hard for me crawl over the top of my tub to take a shower and I want to stay at my home. I'm the only one using it, I like it very much; it's nicer to just step in or walk in it to take a shower. After certain age everyone need one of this ones. I'm glad I bought it.

6 years ago

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Cecilia Baeza San Bernardino, CA

I chose Bathwraps because the range of price and quality that they offered fit me perfectly for my needs. When they came to install it they called me one day before, they worked perfectly and on time. It looks really elegant and it matches with the rest of the bathroom; then to clean it is really easy, I just have to squeeze the water off of it and that's it. I'm pleased with my new walk in shower in every way.

6 years ago

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Terry Kuneman Tacoma, WA

We just saw an ad, we called them and they came to give us an estimate of how much it will cost the modifications to our bathroom. We decided that was exactly what we were needing and we bought it. It is really easy and we like it a lot. The person who came out and did the job was a real hard worker did a good job and he was really pleasant to talk to. We are really happy it every part of the product and service that we had.

6 years ago

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Anonymous Rose Hill, KS

We were looking to remodel the bathroom at home and Bathwraps was the first one to call us back after we requested information. Every time that we called they had answers us all our questions and everything was done in less time than what they say it was going to be. We have the Walk in Shower and it is really good, easy to use and access. The salesman was very informative and the installer very clean and quick.

6 years ago

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Les And Karen Duncan Mountain Home, ID

We got a walk in shower, We're retired and elderly and of course we were having trouble climbing into the tub to take a shower, so we bought it and it's beautiful, the shower chair fits perfectly and it has handrails. The installers were very professional and very nice, they cleaned up after they finished the installation and they didn't leave a single drop of dust behind anywhere and I appreciate that a lot.

6 years ago

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Helen Clark Saint Paul, MN

I saw an advertisement of it and I already had it in mind to take out our old tub and make a walk in tub. So that's what we did. They did a wonderful job. The guys who installed it were very courteous and neat, it only took 3 days for it to be finished. it is much nicer and easier to take a shower in there. I really like the color and all the finishes. I'm really amazed by the fact that it has a life time guarantee. I would recommend it to anybody.

6 years ago

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Anonymous

The service and everything was really great. They explained everything and were fast. They were courteous and they did everything and cleaned up good. The shower is nice and strong and sturdy. It has a good hand hold and everything. They went above and beyond what they had to do so I'm really happy with what they did.

5 years ago

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Lin

They said they would do it in one day or less and they did really good, it was really quick. Some of the items were a little out of place but other than that, it's fine. After they put it in, it was clogging again so I don't know if it had something to do with the tub.

5 years ago

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Tia

The service people took care of all the issues. The shower is easy to use and comfortable and workable. The representative was very helpful and addressed all the issues and was very pleasant to speak with. It was a pleasure doing business with him.

5 years ago

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Ellen Brennan

Good job. But gave my phone number to some man in FL who called to verify I was who I claimed to be. And then gave my number to some woman that barely spoke English. And these people are calling me for my personal info? I don't think so.

6 years ago

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Jack Grant San Diego, CA

They were personal, professional, and very neat. They put the tarp on the places where it needed to go so they wouldn't get any of the debris on my bed. All I have to do is open the door and turn the water on, I don't have to climb in or out anymore.

6 years ago

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Methinee Buckstead Northfield, MN

I was looking for something that would go from ceiling to floor with no gaps or anywhere for mold or anything to get through and I looked at if you placed online and I just thought that that was the best option for what we wanted.

6 years ago

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Alta Bailey Edmonds, WA

I'm 78 years old and it's much easier for me to get in and out, it's much safer. They were very polite, knowledgeable, and helped me get the best thing for me. I had some problems with locals, but your representative was very nice and explained everything to me.

6 years ago

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Larry Poggemeyer Fall Creek, OR

There's only like a 3 or 4-inch step so it's easy to go over that. They are very courteous, they came out a couple of times, made sure things were available, and came when they were supposed to. It was a one-day installation, but we had to discuss some of the pricings because it was pretty high for our budget.

6 years ago

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Victoria Marz Saint Paul, MN

I love my shower and find it very accessible. The people were very good workers and very easy to understand what was being done and how it's going to be completed. Customer service has been there with every question I've had.

6 years ago

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Anonymous Stillwater, MN

They were very prompt and they answered all my questions. They forgot one thing and they came back the next day to solve it. They were always available. I just got sick of trying to get into my old tub. I got the one with just the shower. It's very easy and I would recommend it.

6 years ago

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Marlene Nelson Cottage Grove, MN

I wanted a walk in shower bath tub shower because I've fallen about seven times in the last year and a half and I was afraid of falling in the bathtub. We got the walk in shower. I am very satisfied with everything they did. It's so much easier than having to crawl into a tub.

6 years ago

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Carrie Fuller Goodwater, AL

It's easy to get into. I'm now able to enjoy a nice bath, it is just wonderful. It's been a beautiful experience for someone that is not able to get into a regular bathtub, this has been a good thing. They explained step by step what was going to happen and when they were going to finish. Very easy.

6 years ago

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Yvonne Morris Conroe, TX

I looked at different ideas, cost and I thought yours was the better of all three that I looked at. It's easy to get in, is not very brief which is good and it's attractive. So far I didn't have a lot of contact with customer service but they do a great job.

6 years ago

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Erna Sturm Flint, MI

I'm getting too old for be able to jump into the bath tub, so, when I saw the walk-in design that product has and is perfect for me. It's very easy and I like it. The crew that came for do the installation were very nice and polite. I'm really happy with it.

6 years ago

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Alida Glass Slidell, LA

We bought it after I saw and advertisement in Maxels. My mom is the one that used the product, she said that everything is excellent except for that she find the surface really slippery where you sit dawn and where you stand. The person that the company send for installed it was great, very good and very professional.

6 years ago

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Alfred Gernon Upland, CA

We replace the bath tub and the shower with Bathwraps. It was a good experience all the guys with who we deal were really pleasant and educated. I'd like a little bit more attention into the customer service because I requested something that I need for my product like a week ago and nobody contacted me.

6 years ago

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Scott Hubbard Sterling, IL

I was tired of my old bath, so, I did a research and the salesman for this brand was really professional and I liked the product. So far, I'm really pleased with the product and the process of installation was excellent, is working fine in every way.

6 years ago

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James Biechler Eastpointe, MI

Our tub was pretty bad and needed a facelift, so we went to Bathwraps for that. The person that came out and installed it was very nice and helpful, very professional. Now our tub is really nice, it has a slope that makes all the water run down the drain really fast. There's also something at the bottom so you won't slip and slide in it.

6 years ago

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Sheryl Simerson Waterloo, IA

We bought the Walk in Shower/tub for my husband, we used to have to do a little jump to enter to the shower, and for the physical conditions of my husband was not easy anymore, it's real nice for him just walk in. The both of us love it. The customer service was good since we bought it till we had it installed at home.

6 years ago

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Gail Holley Houston, TX

Well my husband and I were looking to do a bathroom improvement remodeling and we saw Bathwraps ad on the television and of course we bought it. It is very easy, the customer service is exceptional, the installer did a phenomenal job. Is easy to clean, set up and maintain. I'm happy with the service in every way.

6 years ago

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Sharon and Edward Drake Bethel, MN

Love the shower! Installer was beyond AWESOME!!!! HASAM was very hard working and pleasent. He wouldnt stop untill things were perfect. When we have more work done- we will ask for him.

5 years ago

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Incredible Transformation

The presentation of the product and the knowledgeable sales associate made the purchase easy. An old adage is you get what you pay for. The transformation from old to new is incredible. Great work.

5 years ago

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Wow, that hurt!

I love the shower that was installed. It came out just as expected. However, the shower floor, when you are using soap and or shampoo and facial cleansers is very slippery. I have fallen several times. If the side bar had not been there, it would have been worse.

5 years ago

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GardenGirl

DaBella installed a new bathtub and shower enclosure. They did a marvelous job. Sales people explained the products and the process. Installers and plumber arrived on time. Very pleased!

5 years ago

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Jack Twin Falls, ID

I had some questions and when I called customer service, they were able to answer all of them. The tub is very easy to clean and it looks really good. The installed everything in one day and I didn't have to lift a finger.

5 years ago

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Theresa Glen Carbon, IL

My bathroom looks lovely, and was done at a wonderful price. The gentleman who did the service was very polite and friendly. They responded to every issue that I had and the value of my home has increased.

5 years ago

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Guy Las Vegas, NV

It has a nice design and is easy to use. We got a new representative that was different from the one we worked with initially and they didn't know anything about what was agreed on so there were some issues as to availability of parts that we were guaranteed we would be able to have.

5 years ago

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Dolores

The people who installed it were very careful. They were very neat and their work and their clean up. They did everything that needed to be done and were very pleasant to work with.

5 years ago

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Charles

It's easy to use. All you do is walk in and you can grab the handle and then you ahve to sit down. It's wonderful. I love that it's so pretty and it's really nice. Everything's perfect.

5 years ago