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Trotter Company

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LAST UPDATED: May 19th, 2021

Trotter has been in business since 1929 and has serviced over 40,000 homes. The family-owned business has been waterproofing basements in Atlanta, Georgia ever since Henry Trotter moved there in the 1920s to become a general contractor. Henry went on to build the first cinder blocks, and he worked to make them stronger and waterproof. This led to the family’s business success and expanded company today.

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The Good

  • Strict Product Standards
  • Qualified Staff

Strict Product Standards

Trotter only uses state-of-the-art technology that all comes American made. Trotter only uses products from the United States because they are often held to higher regulatory standards. When you use Trotter, you can trust the products will keep your house safe.

Qualified Staff

Trotter has over 85 years of business under its belt, which makes it one of the oldest companies in the basement waterproofing industry. All staff members of Trotter are certified by the National Association for Waterproofing and Structural Repair Contractors (NAWSRC). Trotter employees are qualified to waterproof and/or repair your home the right way. All of its NAWSRC certified employees have also been with the company from anywhere between 15-25 years.

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The Bad

  • Covers One State
  • Customer Service

Covers One State

Trotter Company is located in Atlanta, Georgia. This is the only state that is covered, which is unfortunate since it is one of the oldest and most experienced companies in the industry. The company has expanded and now services over 40,000 homes, but those homes are only located in Georgia.

Customer Service

Trotter only has an address and phone number listed on its website. Without an email or chat setup, customer service is less accessible and harder for customers to use.

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The Bottom Line

Trotter Company is a great company to use if you are located in Atlanta, Georgia. The company is very qualified and has the years of experience to back that up. All offered services are backed up and supervised by NAWSRC certified employees, and all the products Trotter uses are made in America. The only contact information that Trotter has is the phone number you can call for a free quote, so customer service is lacking. If you are in Atlanta, we would recommend this company.

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