Basement Systems USA Logo

Basement Systems USA

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14 User Reviews
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LAST UPDATED: September 20th, 2021

Basement Systems USA specializes in “all things basementy.” Its services include basement waterproofing, basement finishing, egress window installation, radon mitigation, crawl space repair, and structural repair.

Potential customers can receive a free inspection and estimate in writing.

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The Good

  • Positive Reviews
  • Awards
  • Professional Affiliations
  • Financing
  • "Fix It to List It" Realtor Division

Positive Reviews

Basement Systems USA has a five-star rating on BestCompany.com. Many customer reviews praise the company’s representatives for communicating well, acting professionally, and completing high-quality work.

Awards

Basement Systems USA has won numerous awards over the years it’s been in business. Some of these include:

  • BBB Torch Award for Ethics 2021 — recognizes businesses whose leaders demonstrate outstanding personal morals and hold their company to high standards of ethics.
  • Best of Houzz Service 2021, 2020 — celebrates companies that have many positive reviews on their Houzz profile.
  • Best Of HomeGuide 2021, 2020 — HomeGuide gives its “Best Of” awards to businesses based on their time in business, related education, professionalism, customer service, positive reviews, and responsiveness to customers.
  • Angi Super Service Award 2019, 2018, 2017, 2015, 2014, 2013 — Winners must maintain a high rating and good business standing with Angi, in addition to meeting other criteria.
  • HomeAdvisor Top Contractor Award 2016 — goes to businesses that perform high-quality work, maintain an average rating of 4.0 or higher on HomeAdvisor, and have received no complaints from customers in the past six months.

Professional Affiliations

Basement Systems USA is an authorized dealer for National Radon Defense, CleanSpace, Contractor Nation, SmartVent, Total Basement Finishing, and Foundation Supportworks. These relationships should put customers at ease when it comes to Basement Systems USA’s knowledge of these company’s products and ability to install them correctly.

Basement Systems USA is also a member of the Basement Health Association and certified for asbestos tile removal by Aerosol Monitoring & Analysis, Inc.

Financing

Basement Systems USA provides financing options for its services, including making payments over six months with zero interest.

"Fix It to List It" Realtor Division

The basement waterproofing company has a division meant especially for realtors whose clients need work done on their houses. Realtors who work with Basement Systems USA can expect to receive discounted services, a free radon test with any job, and priority scheduling to help them meet their deadlines, in addition to other perks.

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The Bad

  • Limited Service Area

Limited Service Area

Basement Systems USA operates in dozens of cities across 14 counties and three states, including Delaware, Maryland, and Pennsylvania. This service area is impressive for a local company. However, those who live outside of these areas will need to find another company closer to their location.

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The Bottom Line

Basement Systems USA is a reputable company with decades of experience in the basement waterproofing field. It provides basement waterproofing, basement finishing, egress window installation, radon mitigation, crawl space repair, and structural repair services for customers in dozens of cities across Delaware, Maryland, and Pennsylvania. 

Basement Systems USA has a long track record of performing quality work, as evidenced by its many awards and positive reviews. Basement Systems USA holds a five-star rating on BestCompany.com, with many customers applauding how the company kept them updated every step of the way. 

Basement Systems USA is an authorized dealer for National Radon Defense, CleanSpace, Contractor Nation, SmartVent, Total Basement Finishing, and Foundation Supportworks. The company is also certified for asbestos tile removal, as well as a member of the Basement Health Association. Each of these professional associations adds credibility to the Basement Systems USA name.

The company provides six-month financing with zero interest, which is a helpful service for customers who want to spread out their payments over time.

Additionally, realtors who work with Basement Systems USA on properties they’re selling can receive discounts, free radon tests, and priority scheduling.

The only downside to Basement Systems USA is that it isn’t available in more locations. We recommend Basement Systems USA for any customers located in the company’s service area, especially for realtors and those who prize transparency and frequent updates.




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Star Rating

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14 Reviews

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star star star star star

Terrie H. Parkville, MD

my basement has been flooding for years. I finally decided to do something about it and called five companies. I chose Basement Systems because they seemed the most professional and I also like what they had to show me. the office staff was very friendly and the inspector they sent out was extremely knowledgeable. The crew was also good. They seemed genuinely concerned about how I felt. They kept checking with me to make sure I was satisfied. I think the Foreman's name was Esteban. he did a great job.

3 years ago

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Jami-Lyn R. Parkville, MD

These guys are great! When we moved into our new home we had multiple cracks that were leaking in the basement. The salesman was very polite and professional and knew exactly what we needed. No pressure. The work was done neatly and in a timely manner. Have not had any issues since. We hired them again to install their waterproof flooring in our kids playroom. Looks and feels great ! Would highly recommend. Thanks guys!

3 years ago

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Omac Bloem Belcamp, MD

I don't write many reviews, but I felt compelled to respond when the foreman asked me to write one. He did such a good job. I was impressed with his attention to detail, and his effort to keep me informed. My guess is that he get a lot of pressure from his managers to not just do the job, but to produce happy customers. Job well done. Thank you Jorge.

3 years ago

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Johan Van Ingen Nottingham, MD

John came out and he was very polite. He repaired a crack in my foundation and also upgraded my pump. Very conciensous. Even cleaned up everyting afterwards and helped me put the bench back. I recomend that you give him a raise. Thank you

3 years ago

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Jan Fredericks Joppa, MD

Got several estimates but liked these guys best. I was a little concerned at first because they showed up late and forgot something. But they made good. Job very well done. My egress window looks good. Thank you Javier and Ted

3 years ago

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Debbie Louis Joppa, MD

Basement Systems USA installed two Egress windows in my basement. Besides the fact that they gave me a whole new basement with these beautiful window systems, they were easy to work with, showed up on time and the workers were very kind and respectful. I would highly recommend using this company!

3 years ago

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Elizabeth S. Nottingham, MD

Basements systems USA installed a waterproofing protection in the crawl space of my home. It has been essential in our tiny house. It keeps the water, dirt, and everything else out which makes it possible for us to use the space for storage. Life saver.

3 years ago

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Debbie Nottingham, MD

This company installed a trench drain and sump pump system in our garage. Sean did a great job. He was on time and kept checking in with me. Overall, very pleasant experience with the office, the inspector, and the crew. Thanks guys

3 years ago

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Rhonda Bel Air, MD

Dave came out and impressed us with his knowledge. The crew did not disappoint. I was very happy with my newly finished basement. It looks beautiful

3 years ago

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Jesse Grant Joppa, MD

This company Did a great job installing a SaniDry dehumidifier in my basement. Made huge difference. No more moisture in the basement. No more smell. Thanks Jorge

3 years ago

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Anita pea Dallas, TX

Basement systems USA was a good choice for for proofing my basement. The prices were low and the employers were really nice!!

1 year ago

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Tara Stahl Pequea, PA

Very professional throughout the process. Finally produced was just like they said it would be and we also have a warranty with our system

3 years ago

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Karrie Barclay North East, MD

Great company! F rom office to workers friendly,professional,helpful people. Great explanations on how the system works.

3 years ago

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Stacey Stricklin Nottingham, MD

Everyone I dealt with from beginning to end was professional and a pleasure to do business with on my basement project.

3 years ago

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