3.7
5.5
Overall Score
Author: Kaitlyn Short
Wells Fargo, founded in 1852, offers a variety of services including personal checking and savings accounts, credit cards, investment services, and mortgage products.
With more than 7,200 branch locations and more than 13,000 ATMs, Wells Fargo has the largest physical bank presence in the nation, in addition to offices in 31 countries, and convenient online and mobile banking services.
Continue reading for a full review of this bank, and Wells Fargo reviews from real customers.
Wells Fargo offers a wide variety of personal banking products and other services:
In addition, Wells Fargo provides small business products including checking and savings accounts, lines of credit, business loans, and credit cards.
Wells Fargo's Everyday Checking account is a popular choice for personal banking in the industry, and can be opened with a $25 deposit.
The account does include a $10 monthly service fee, but Wells Fargo provides customers with multiple options for avoiding the fee:
You can easily transfer money between your Wells Fargo accounts with no charge. You can even transfer money to accounts at other financial institutions for free.
Wells Fargo has upwards of 13,000 ATMs nationwide, making it much easier to withdraw or deposit cash from your accounts.
The bank also has more than 7,200 branch locations nationwide, allowing you to speak with a banker and manage your accounts as needed.
It is important to note that Wells Fargo does charge an out-of-network ATM fee of $2.50.
Wells Fargo offers convenient online banking mobile banking services. The bank also offers a service called the Smarter Credit Center. This center enables customers to do the following:
You can also transfer money between accounts online and in the mobile app.
Wells Fargo reviews are mixed. The majority of customers award the bank 4 or 5 stars, but approximately 35 percent of reviews are 3 star or below.
Positive reviews most often outline great customer service and convenient banking with the Wells Fargo mobile app. In addition, many customers mention that they have banked with the financial institution for years and have multiple accounts which they are happy with.
Negative reviews most frequently comment on frustration with high fees on simple banking services.
The Wells Fargo Way2Savings Account offers a 0.01 percent APY, which is much lower than APYs offered by many other banks.
Wells Fargo also has a higher minimum CD of $2,500 compared to other banks. Customers must wait until their deposit matures unlike some banks who allow customers to withdraw their deposit early with no penalties.
Wells Fargo has many banking fees for checking accounts which include:
A high number of fees is a common customer complaint in reviews.
Wells Fargo provides a variety of banking products and services to help consumers manage their money, including the popular Wells Fargo Everyday checking account and Way2Savings account. These accounts have a number of fees, but you can easily avoid the checking account monthly service fee by meeting some specific criteria.
The bank is known for its customer service and offers 24/7 customer service. Wells Fargo has thousands of branch locations across the nation, making it easy to speak one-on-one with a banker if needed. In addition, you can easily manage your banking either online or through the Wells Fargo mobile app.
Customer reviews are mixed. While many customers praise the company's customer service, other customers express dissatisfaction with their Wells Fargo banking experience, most frequently mentioning being charged too many high fees.
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