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4.9

Overall Score

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Gertrude Murphy

They are are horrible l have had several problems with this bank . And when I closed my account l still had issues with them.

5 years ago

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Brandon Santa Paula, CA

They are crooked to the core! I had them make themselves my beneficiary on my 401K when I was transferring it. Without my knowledge!!

5 years ago

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Dominic Richard Glass Rancho Cucamonga, CA

very responsive to my requests and needs

5 years ago

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Deborah Friedt Las Cruces, NM

Services provided have been satisfactory for me.

5 years ago

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Antoinette Garcia Bernalillo, NM

Good service local bank always knows my name

5 years ago

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pao Austin, TX

No issues . The bank is up to date with most bank trends

5 years ago

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Georges Y. Kabore Hightstown, NJ

The staff are dedicated and the services provided of the hightest standards.

5 years ago

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Paula Lunniss Scottsbluff, NE

My bank is very helpful, friendly, and I appreciate that!

5 years ago

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Robert King St. Petersburg, FL

Always available when I need someone to talk about banking needs

5 years ago

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Thomas Aurora, CO

Very little trouble and Wells Fargo has corrected it and squares things up...

5 years ago

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Albert Foxall Clearwater, FL

Their customer service is the best that I have experienced

5 years ago

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Joseph Villagomez Chandler, AZ

I feel they show positive balance then all the sudden over drafted they charge u fees

5 years ago

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Willie Balthrop Doswell, VA

professionalism and Customer Service Provider

5 years ago

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Robert Stephenson Atlanta, GA

Good but not exceptional service but lack imagination in improving customer service

5 years ago

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Nerissa 'Nerz' Maniago Bear, DE

They have provided a good customer services all the times.

5 years ago

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Dennis Blough Ladera Ranch, CA

Good service, convenient hours, good rates and fees.

5 years ago

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Jacqueline Williams Valdosta, GA

Thfey have worked fine until I had one issue with them, that never got worked out.

5 years ago

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Michael Eyring La Cañada Flintridge, CA

not helpful, not trustworthy. they would not even do a notary because my form did not meet their standards but it was from my daughters university

5 years ago

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EvaM Houston, TX

Excellent all around service any time needed

5 years ago

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Andres Martinez Houston, TX

Make decisions without consulting clients. Overcharge too many fees, never in favor of customer, too greedy.

5 years ago

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trust worthy and transparent Yuma, AZ

Very good bank. ATM fees to high especially if you are out of area of a wells

5 years ago

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L. T. Sacramento, CA

What happened to these guys? Used to be one of the best. I am a customer and have been for years but the trust factor is in the gutter.

5 years ago

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Marilyn Greer Saint George, UT

I have had a few loans with this bank and all has gone well.

5 years ago

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Julia Scoville Pleasant Grove, UT

Always had great service. I like that I can name my accounts.

5 years ago

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Chase H Provo, UT

High interest rates with a sketchy company history. The minimum for car loans is high, and even worse rates for personal loans. Also, fake bank accounts? C'mon guys.

5 years ago

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Sandy Seaside, OR

Wells Fargo bank holds our mortgage. They are great to work with.

5 years ago

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Dean Young

Good but not bad. Not excellent but not bad. Just good.

5 years ago

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K.L. Irvine, CA

Wells Fargo has bad service. It also has bad, negative interest rates and their debit card is useless

5 years ago

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Carolyn Redfearn Chatsworth, CA

Always helpful., Very friendly, professional

5 years ago

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CAROLYN HAYES Canton, OH

they opened a n escrow account without permission or reason--It took me six months to have the problem fixed

5 years ago

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Satisfied Customer Auburn, CA

Easy to get to my money and easy payments and transfers.

5 years ago

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jordan gold Wilmington, NC

Very leary,because of way treated clients...disappointed :(keep close on on them

5 years ago

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John perna New Port Richey, FL

Always courteous ,friendly customer service

5 years ago

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Unsatisfied Orlando, FL

I've had my account for more than 20 years and keep a balance of over $2,000. They still charge for everything.

5 years ago

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Sheryl Wilson Pleasant Grove, UT

They have good customer service but have lacked trustworthiness in the past.

5 years ago

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Raquel Sandy, UT

Overall okay, fees are way too high. Tellers were very kind.

6 years ago

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Shelly Zollinger Kaysville, UT

Too many fees. Out to take as much of your money as they can.

6 years ago

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Leslie West Jordan, UT

I used to bank with Wells Fargo but found that their rates for loans were always higher than everybody else’s. I switched and am so glad I did!

5 years ago Edited September 14, 2021

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Ashley Pleasant Grove, UT

Have banked here for a long time! Very happy.

5 years ago

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Jeffrey Foutz American Fork, UT

Got a lot of free tools as a student. Online banking is easy. Easy to get a loan.

5 years ago

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Michelle Hawker Las Vegas, NV

They have been helpful and accommodating we've had no problems.

5 years ago

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Carolee AhPing Heber, UT

I have never had a good experience with Wells Fargo. I will never bank with them again. They also screwed my Dad & brother.

5 years ago

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Michael Ogden, UT

Great customer service anytime i talk to someone

5 years ago Edited September 14, 2021

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Aj B (Hichou) Queen Creek, AZ

They stole my 401k, and lost a class action, but I wasn't even offered a dime.

9 months ago

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Abigail Land Tallahassee, FL

Their technology is behind the times. Their investment department is not very knowledgeable.

2 years ago

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Tiffany Barney Salt Lake City, UT

Fees, fees, fees and more rip off fees. I won’t ever trust Wells Fargo with my money.

4 years ago

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John Kenny

Account fees. Customer service. Phone support. Trustworthiness.

5 years ago

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Claire Cosker Melbourne, FL

Agrivating electronic experiences and fees and rules

5 years ago

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Kenneth Barbano Plant City, FL

They charge for everything that they can

5 years ago

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Michael Bowen St. Petersburg, FL

To latge, big fees, no atm except theirs allow free transaction

5 years ago