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5.4

Overall Score

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SAMMIE VERMILLION Cumming, GA

hate the bill pay they keep changing it. If I want to use the ATM after the Bank is closed about 1 in 4 times it does not work.

6 years ago

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Kaitlin Windley Spring Creek, NV

I just use them for my mortgage so I don't really have a review.. I personally use a credit union that is local for most of my banking needs

6 years ago

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Carri Gulley Las Vegas, NV

They always have answers to any of my questions. They dont leave me on hold forever

6 years ago

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chad hildebrand Grand Prairie, TX

I believe once your account gets low they wait on certain debit card charges to apply to your account to get you in the negative

6 years ago

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Nancy Wildwood, FL

Responsive to needs and requests Mortgage department very accommodating for payment

6 years ago

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HOPE MILLER Folcroft, PA

Everything is good uness you have to go into a branch. Especially the Sharon Hill, PA branch. It is a painful and all day experience when you have to go in there.

6 years ago

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Bayla Sarasota, FL

They are most helpful on all the problems I have/had, They seem to go out of their way to help me.

6 years ago

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Hannah Provo, UT

The customer service is always top notch when I go into my local bank. They are quick and efficient!

6 years ago

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John Smith Provo, UT

I've never had a good experience with this bank. From opening the account, to extraneous fees, to exchanging currency, all the way to closing my account, there were always unexpected and seemingly baseless issues.

7 years ago

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CAROLE SCOVILLE Pleasant Grove, UT

Great customer service at Wells Fargo – but I ended up moving to a credit union because They gave better interest

6 years ago Edited September 14, 2021

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L. Fowler Pleasant Grove, UT

I used this bank when I was first starting out as a teen. They were a good bank to use but I have since change to a credit union.

6 years ago

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H Moore Lehi, UT

I've been a customer of Wells Fargo for over twenty years, and I've always appreciated working with them.

6 years ago

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Doom Truong Lehi, UT

I have multiple checking accounts at different banks that being said I wouldn’t recommend Wells Fargo. If you don’t use your account it goes inactive then takes multiple days to renew it.

6 years ago

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Maryayb Draper, UT

I have had multiple accounts with Wells Fargo for 10+ years and have always received excellent customer service.

6 years ago Edited September 14, 2021

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Jeff Gonnason Kihei, HI

I dislike big mega banks, however Wells Fargo has provided good service and has a good website.

3 years ago

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MindyV Lubbock, TX

Wells Fargo is a horrible bank!!!! They don't care about their customers at all!!!! They're extremely selfish and they enjoy screwing their customers as much as possible!!!!!

3 years ago

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Grace Schertz, TX

Theyr just good to people ,always very friendly and great you with a smile

4 years ago

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P. Williamson Bozeman, MT

Reliable service, including ATMs, and waiving of monthly checking fee if you stay above a minimum balance level

4 years ago

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Salvador Nieto

Exceptional customer service and support service and service

4 years ago

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Amy Boren American Fork, UT

Customer service was ok. We had our business account here but ended up switching because of all of the add on fees they had with the account.

5 years ago

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Ken Francis Provo, UT

It has been a useful bank. I like the ease of use but it lost my trust when it had their scandal

5 years ago

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Paul Walder Arvada, CO

I m treated well and there service is first rate along with the free coffee

6 years ago

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Tamara

I don't trust them and don't I don't trust my money is safe. I don't think we should do banking this way anymore. Bitcoin will reign.

6 years ago

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Bill Hawkins Desert Hot Springs, CA

Friendly service, always ready to help with any issues that arise.

6 years ago

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Jeanie Wilkinson Mesquite, TX

No problems,friendly people, quick to solve problems. Great hours!

6 years ago

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Meeche Miller Minneapolis, MN

Good people - low interest rate on loans - no extra charges for anything!

6 years ago

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Robert M. Copley Byers, CO

I am tired of being held as a high interest victim by a Federal Bank. Yes, as all banks, they are Federal Banks.

6 years ago

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Constance Bruce Burnsville, NC

I have been with them for years & years. They have treated us very well.

6 years ago

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Jim Moorpark, CA

Helped me refinance twice - at no cost - to get my interest at a very low rate.

6 years ago

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Jake Johnson

Service and very effective response to my banking problems, needs, and concerns

6 years ago

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Amy B

Banking is excellent however they do not have any branches in Boston nor ATMs with no fee.

6 years ago

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Dennis Kimberlin Phoenix, AZ

Average service and products. Mortgage company did not include insurance and taxes in my monthly payment.

6 years ago

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Becky Palmetto, FL

They are convenient and when I was hacked, they responded quickly and with out any problems

6 years ago

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WALTER MCCOY JR Las Vegas, NV

Good bank and great customer service , shows concern about it's customers

6 years ago

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Charles San Francisco, CA

It meets all of my needs and it is accurate, with very few mistakes or errors.

6 years ago

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Marco New York, NY

good service great bank convienent nice people great customer service

6 years ago

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don Frisco, TX

good service. use of computers easy. friendly staffs in all branches.

6 years ago

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Stan Panoutsos Deerfield Beach, FL

Great customer service and if I have a problem they immediately solve it

6 years ago

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Steven A LeBeau Vienna, VA

Mostly great but sometimes bank fees are charged that are unexplained and unwarrented

6 years ago

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Samantha Millville, UT

Never had a good experience when I banked with them. It took forever to get anything done with them. Moved my money elsewhere!

6 years ago

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Shalese Provo, UT

Good service. Banks are all over the place so it makes it convienent .

7 years ago

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Stevie American Fork, UT

Always very helpful at the Utah branches I have visited. Good iphone app.

7 years ago

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Lori Schwab Sandy, UT

Wells Fargo is very customer oriented. Convenient locations. No excessive fees or hidden charges.

7 years ago

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jordan cummins Gilbert, AZ

Haven't had too many problems besides some annoying fees. They seem to be trying to change their image ever since the issues they've been having.

6 years ago

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Kristin Pleasant Grove, UT

Wells Fargo Has been my bank for the last 15 years, they are very trustworthy and dependable!

6 years ago

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Lauren Law Rexburg, ID

I have never had a problem banking with Wells Fargo and they are always really nice when I go in!

6 years ago Edited September 14, 2021

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C San Jose, CA

Staff have been very good to work with so far. Sometimes there's some questionable fees as with any bank.

6 years ago

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Sathvik Aithala Portland, OR

Customer support was not great. Long wait times and time wasted in trying to resolve simple issues.

2 years ago

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R Tallahassee, FL

This place is great. They have people that actually want to help you get your issue resolved.

4 years ago

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TINKERBELLE Yorktown, VA

I am charged service fees constantly! NOT ACCEPTABLE! However, the tellers in the banks in Yorktown, Va are very friendly.

4 years ago