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4.9

Overall Score

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Rob Whipple Mesa, AZ

Generally good to work with. Customer support is always helpful. I don't like the recent changes to the website, particularly to the online bill pay site. But overall, have been good to me for years.

5 years ago

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Karen Nelson Alpine, UT

Wells Fargo was super great to us. I also really like the name, it feels cozy. They are super accessible and very friendly. Would recommend to anyone.

5 years ago

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Jordan Keck Iona, ID

I have been banking with Wells Fargo for the past 5 years. They have been nothing but a pleasure to work with! Always kind and willing to help with my banking needs.

5 years ago

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Joanna Hester Gilbert, AZ

I do my business banking with Wells Fargo and have to come into the bank to make deposits on a regular basis. The customer service staff is always helpful and fast with my deposits.

5 years ago

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Rebecca Provo, UT

Wells Fargo is a great bank! Great customer service, great opportunities for savings accounts and debit accounts. I also have a great credit card with lots of perks!

5 years ago

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Brette Draper, UT

I lost my card and someone found it and dropped it off in their drop box, they were so nice and held the card until I had a convenient time to pick it up! Great service

5 years ago

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Jeremy Summa Inverness, FL

They are a decent bank. I used them for a savings and they were always willing to answer any questions I had.

10 months ago

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Phyllis Kent Glendale, AZ

I have had Wells Fargo Checking, Saving , Credit Cards and loans through the years. Excellent customer service.

1 year ago

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C. McDaniel Atlanta, GA

Been with them for over 30 years and never had a problem with them , and they've helped us when we had a problem with our account

1 year ago

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Samantha Rivera Colorado Springs, CO

Not a fan of wells Fargo. Opened up an account for a job years ago and just left it open with the amount of money that is required in the account and some how still got over drafted when it was never used.

1 year ago

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PISSED OFF CUSTOMER Covington, VA

Their customer service was good. Just that if you made a purchase that they think is not you…they will cut your card off and you not know nothing about it! I was in the grocery store and had over 250.00 and my card was cut off because I ordered something off my Amazon account. Embarrassed and ridiculous.

1 year ago

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Steve Pitman Largo, FL

Ive been with wells fargo for more then 10 years,and ive told myself for 10 years that im fed up with wells fargo,custome service is terrible,the bank has been linked to fraud and settled with their victims.The continue to mess up my account and force me to check my account and balance several times a day.Im looking for another bank now.

2 years ago

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Juliann Mecham Managua, MN

When we traveled to Japan with exchanging money and such a weird transaction with us losing 700 dollars. It took over a year to figure it out and it was our word against the banks. Long process and they were not very willing to help.

4 years ago

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Taylee Warner Riverton, UT

Wells Fargo has the best company service. They are so willing to help and are so nice. Love this bank.

4 years ago

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Subzero35 York, PA

Been a loyal customer for 8+ years and when there is an issue 9 out the 10 reps will do what's necessary to help and protect the customer.

4 years ago

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Clancy Jayne

great service always respond When a issue has come up they always correct or service ASAP fast and with NO ISSUES.

5 years ago

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Nina Franklin Dallas, TX

reliable and always post my direct deposits in a timely manor. always courteous at any time I have been in a branch.

5 years ago

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jack vierling Jacksonville, FL

close by-professional, accomodating,near home,professional acting,do what we need. is that enough characters-come on people

5 years ago

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Terri Los Angeles, CA

Where do I begin? How about 5 years of fighting them for screwing around with my business account, signing me up for services I never requested. How about the way they predate mortgages? How about how they treat the customer? I can do this all fucking day. And the only reason I stay with them is the atm convenience.

5 years ago

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Frank Bianco Summerfield, FL

When ever I go into the Bank for help their right their. Never have I called or gone in that I had a problem.

5 years ago

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Alle South Jordan, UT

They've always been very helpful when I call about renewing or getting a new debit/credit card. They're a reliable bank that I trust.

6 years ago

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Luke Gibson Provo, UT

You don't have to search long at all to find numerous terrible reports of Wells Fargo's shady business practices regarding both its lowest-tier employees and its customers. It seems they are in the news frequently, and I will continue to boycott this bloated, unethical institution indefinitely. Some companies deserve to fail.

6 years ago Edited September 14, 2021

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Jami Myers Victor, ID

We have a car loan through Wells Fargo. We have never had a problem with safe and they have all been very knowledgeable and kind!

6 years ago

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Tamra Reno, NV

I love the convenience of Wells Fargo. They have branches everywhere. Also the app is so convenient and easy to use.

6 years ago

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PolyanaL Salt Lake City, UT

I had Wells Fargo a while back. I dont know if they are still doing it now but I left them for Chase because they were charging me a lot of fees for using the account, swiping my card etc etc. I wasnt happy with them at all.

5 years ago

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James Crawley New York, NY

I used to have Wells Fargo but closed my accounts because I felt like I was getting nickel and dimmed. I would get random fees all the time and eventually just lost it. That was before the news hit that employees at Wells Fargo have behaved really unethically...it all makes sense now

5 years ago

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Sadie Scoville Pleasant Grove, UT

This is the first bank I ever used where I had my very first debit card. Great customer service and absolutely no problems

5 years ago

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David Lewis Salt Lake City, UT

Wells Fargo has been an average bank for me. I have not felt overly satisfied banking with them, but I also do not have major complaints. Tellers have been nice to me at multiple branches though.

5 years ago

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David Lewis Salt Lake City, UT

The best thing about Wells Fargo is the amount of locations and ATMs they have. You can always find a branch or ATM no matter where you are it seems like.

5 years ago Edited September 14, 2021

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Danica Moosman Pleasant Grove, UT

Wells Fargo is amazing! Every time I need to go it is the easiest experience ever and I am always greeted with smiles and kindness!

5 years ago

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Erin Rhoton Veguita, NM

Wells Fargo has always treated me really well. They were the first bank I have ever worked with and they are always respectful and easy to work with.

5 years ago

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P. Palmer El Paso, TX

I have been banking with American Express for more than 10 years and they have been great. The only thing I would like is a higher interest rate on our savings account.

5 years ago

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Annmarie Provo, UT

I accidentqlly Flushed my credit card down a toilet at wal mart and Wells Fargo replaced my card within hours! Grateful for their speedy customer service!

5 years ago

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Emma Rodriguez

The bank itself is very convenient. They have a lot of options on how to deposit money and get access to your finances.

1 year ago

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Marci Randall Sandy, UT

Been with Wells Fargo for 16 years. They are easy to work with and helpful in obtaining loans

2 years ago

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zoe American Fork, UT

wells fargo’s costumer service is super easy to work with and they are super reliable! you can trust them!

4 years ago

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Hallieford Arlington, TX

I have multiple accounts with Wells Fargo. They are easy to work with and have branches all over.

4 years ago

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Nichole Hiatt Eagle Mountain, UT

I closed my Wells Fargo account; I was always getting random fees for different things and they always seemed difficult to work with if we had an issue.

4 years ago

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Lindsey Newman American Fork, UT

We used to bank with Wells fargo and the customer service and programs were great- but the fees they ding their members with are just too much and pretty frustrating.

4 years ago

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Mike Wilson Baytown, TX

When looking for banking look elsewhere. This bank has a proven track record of being dishonest. manipulative and shady.

4 years ago

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Tori smith Mesa, AZ

Wells Fargo fixed my account when I had a fraud on it in one day. They are so helpful

4 years ago

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Eric Wilkinson Herriman, UT

Wells Cargo is a great company to work with. Their customer service is top notch offering competitive rates.

4 years ago

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Larson Riverton, UT

The customer service has been great. The loan officers are very nice. They always satisfy my needs.

4 years ago

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Emily

I love how advanced their technology is and how they've own their past mistakes.

5 years ago

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Nana Asiata Herriman, UT

Great environment any time I go in to deposit money. Very helpful and always going above and beyond.

5 years ago

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Kenneth Garwood Phoenix, AZ

They have always been responsive to my requests and did a good job on remortgage of my home.

5 years ago

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Excell Holman Augusta, GA

Because I have been with this bank for 40 years and nave never had a serious problem0

5 years ago

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SAMMIE VERMILLION Cumming, GA

hate the bill pay they keep changing it. If I want to use the ATM after the Bank is closed about 1 in 4 times it does not work.

5 years ago

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Kaitlin Windley Spring Creek, NV

I just use them for my mortgage so I don't really have a review.. I personally use a credit union that is local for most of my banking needs

5 years ago

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Carri Gulley Las Vegas, NV

They always have answers to any of my questions. They dont leave me on hold forever

5 years ago