BestCompany.com is trying to work directly with this company to verify the accuracy of the information on this page. Thank you for your patience as we make sure we’re getting it right.
Are you a representative
of this company?Claim this Profile
Headquartered in Minneapolis, US Bank has been in operation since July 13, 1863. They are a consumer and commercial banking business with total assets of $403 Billion. There are over 3,000 bank offices and 5,000 ATM’s across the nation. The financial services institution provides solutions at the personal banking level as well as banking solution for small businesses, commercial organizations and governments. The Minneapolis-based company was the nation’s fifth-largest bank by deposits as of December 2013. According to Glassdoor reviews, 89 percent of US Bank employees approve of their CEO Richard K.
|Wells Fargo ›|
|Chase Bank ›|
|Capital One ›|
|US Bank ›|
Wells Fargo Bank provide services for checking, savings, CD and Credit card accounts. They also give out loans for mortgages, automobiles, boat, RV, and to refinance. Provide investment opportunities according to your goals. Give opportunities to a financial consultant for those that want to invest 1,000 or more. They are active in helping the community and have total assets of $403 billion dollars. They provide services to consumers, small businesses, commercial and government agencies. Services provided are:
To meet the needs of today's customer, US Bank has a spread of services it offers. Services provided by US Bank include:
US Bank's mobile app allows customers to take advantage of several features including:
For parents who want to ensure the financial needs of their children are met, US Bank also has college savings plans. US Bank customers can choose from:
US Bank's options are also designed to cover educational expenses of adults who want to return back to school to finish a degree or pursue post-graduate studies. Customers will be able to use potentially tax-efficient options in their educational journey.
They also have good availability with 3,000 bank offices and 5,000 ATM's across the nation.
Customers who choose US Bank will also have an opportunity to use US Bank's other services as well including:
For customers who prefer to choose a bank based on information available online, they may be frustrated by the amount of effort it takes to find detailed information for services like personal checking accounts. Customers will most likely have to call US Bank to request more information since details such as minimum required deposits to open a checking account is not available online.
There are banking fee's for 6 different checking accounts that you can choose meet your needs. Some examples are:
For easy and silver checking accounts they are $6.95 with online statements or $8.95 with paper statements, Gold checking is 10.95 or 12.95, platinum checking is 17.95 or 19.95, and premium checking 10.95 or 12.95. All of these fees will be waived if you meet requirement set by bank
For the six different savings account they have four out of six with a .01% interest rate. There is either a $4 or $10 monthly maintenance fee on three accounts. Despite their rapid growth as a company they have only been in business since 1990.
As part of our service, we attempt to partner with all the companies that we review, and may get compensated when you click or call them from our site; however, regardless of any current, past, or future financial arrangements, companies listed on Best Company cannot buy their position, nor do we manipulate or inflate a company's ranking for financial gain. A company’s ranking is based on and calculated by an objective set of ranking criteria, as well as user reviews. For more information on how we rank companies, click here.
All user reviews posted on Best Company are subject to screening and approval. We reserve the right to approve or deny any review posted to this site in accordance with our Review Guidelines. Best Company never suppresses user reviews—unless they are being investigated for authenticity, or if they violate our review guidelines. We encourage anyone who suspects a user review to be fraudulent or intentionally inaccurate to please notify us here.
I had my identity stolen and an account was opened up at US Bank. The staff there was really helpful in getting the accounts shut down and reporting to the credit agencies. They made the process so much easier than expected.
I've had US Bank for over 5 years now and have not been disappointed. No random or hidden charges to my accounts. A good rewards system with my credit card and trustworthy customer service.
While they have great loan products, they are very slow and their communications with clients isn't very good. They treat some people like they should be grateful that they are getting a loan from them.
I've had my REI US Bank mastercard for 3 years. Twice in that time, their server has mistakenly taken double or triple payments from my checking account to pay my balance. Each time, when I've contacted them about their error, their representatives have stated that the money can ONLY be refunded to my checking account via a paper check in the mail. Each time, it has taken over a week and a half to get the money back. They take the money out of my account in less than 24 hours. When they make a mistake, they take more than a week to give the money back. They refuse to send it back to me using the same method that they used to take it from me. I have asked, and each time they refuse. I understand the game: though the amount they owe me is a small amount, when multiplied by thousands of small amounts, it adds up. So, every day they can delay the return of my money means millions of dollars more on their books in the long run. I'm so over it. I'm cancelling my account and looking for a card company that can return my money to me as speedily as they take it from me.😡
personal attention/assistance with questions/waived fees
Good easy to use website, good customer service when banking in person, very responsive to a fraudulent use of my debit card
I have been a customer of US Bank over the years and I am totally happy with their accounts and account features, online banking, and lending capabilities.
We have been banking with US Bank for over five years and we love it. Their customer service reps are always quick to resolve any problems we've ever had. Always looking out for our best interest.
Greet me by name. Do all the necessary paperwork for me. Personable.
Sometimes not able to connect..otherwise good service
Lots of locations, good customer service.
They help when you need it understand when you are having problems
Used them for years with fantastic service
Great credit, great income, too hard to borrow
Inconsistent with goal and expectations set for business customers.
Best employees and the best service without all the fees
a very customer friendly bank they have great rates
I have a mortgage and a checking account. They are unable to give me an online account because I don't have a checking account. Lots of other little stuff too
Easy access, in my neighborhood, good customer service
great customer service. professional and competent. sometimes the wait time is a little bit long if I have to go in my branch for some reason. lots of branches.
Easy doing business, helpful when needed, many convenient locations.
Excellent service very helpful friendly go the extra mile
Always helpful friendly and knowledgeable
Great internet access. Good alerts 4 checking account
I feel like they charge an excessive amount of fees. They will hold funds if your account is getting low and wait for you to overdraft your account before processing all of the charges and then charging you for all the previous purchases.
Customer service is bad at bank I never can meet with branch manager to get issues reseolved
The fees are not the best when they send 'incentives' however, they will take care of your needs.
This is the worst bank I've ever banked with! Mistakes and an inability to even see where they went wrong! They have the worst employees, bar none!
Stopped by to deposit for a friend. Both tellers were nice.
Banked year for years. Not bad at all but not the best
Lied to. Payment never processed by rep.
I used US Bank as my small business bank. I really enjoyed their low prices for my small business. They had lots of rewards and they have lots of bank locations where I live.
US Bank has been my go-to bank for business accounts. They have the services that have helped me keep my business moving. The only drawback for me is that they don't have enough branches. I have to drive 15 minutes to get to the closest one. I know, it's a first world problem.
I deposit my rent checks at this bank for my landlord and the customer service is always really great and I am in and out fast.
Have financed my autos in the past and have been very happy with the customer service I have received from them. First rate
We banked with US Bank for over ten years when we lived in Idaho. They were really awful to work with whenever we had a bank related problem. They were never helpful and always got moody when it came to pleasing the customer. They would always refer back to the company policy and say that they couldn't do anything to change it. They would stick giant fees on the account when the slightest degree of lapse occurred on the account.
Their in-store customer service was good, but the wait time on the phone was always long.
I have a small business account at US Bank and I needed to get some checks. It was real difficult to get anyone in the branch to wait on me and then they ended pushing me off to another person. I will be taking my business elsewhere.