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5.2

Overall Score

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Thomas

Easy doing business, helpful when needed, many convenient locations.

6 years ago

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Jacob

The fees are not the best when they send 'incentives' however, they will take care of your needs.

6 years ago

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Blake Hunnel

I have a mortgage and a checking account. They are unable to give me an online account because I don't have a checking account. Lots of other little stuff too

6 years ago

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Tony's Babygirl Staton St Louis, MO

Ok banking. Very difficult in explaining certain issues on accounting but service is reliable

1 year ago

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larry Fort Myers, FL

Great bank to do business with, in person or on line

1 year ago

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Ruth

Terrible bank. High interest, not helpful to their clients, I have had nothing but disappointments since I joined that bank and plan to get out soon.

5 years ago

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George Hassemer

personal attention/assistance with questions/waived fees

6 years ago

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LaRue Wright Austin, TX

Used them for years with fantastic service

6 years ago

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SHENA LALLY Dayton, OH

Greet me by name. Do all the necessary paperwork for me. Personable.

6 years ago

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Kim Fox Rancho Cucamonga, CA

Lots of locations, good customer service.

6 years ago

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Lynda Daluz Madison, WI

Best employees and the best service without all the fees

6 years ago

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Duane Harrison

Great internet access. Good alerts 4 checking account

6 years ago

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Harvey Olff

a very customer friendly bank they have great rates

6 years ago

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Barb

Easy access, in my neighborhood, good customer service

6 years ago

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GEORGIA ALBERTSON

Always helpful friendly and knowledgeable

6 years ago

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Previn T Marquez Denver, CO

Great credit, great income, too hard to borrow

6 years ago

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Sylvia Harris The Bronx, NY

Sometimes not able to connect..otherwise good service

6 years ago

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Alicia Smith

Customer service is bad at bank I never can meet with branch manager to get issues reseolved

6 years ago

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Dave Mason

Excellent service very helpful friendly go the extra mile

6 years ago

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Aubrey Rentschler Salt Lake City, UT

Their in-store customer service was good, but the wait time on the phone was always long.

7 years ago

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Cathy Gordon West Chester, OH

This is the worst bank I've ever banked with! Mistakes and an inability to even see where they went wrong! They have the worst employees, bar none!

6 years ago

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Michael Ogden, UT

Stopped by to deposit for a friend. Both tellers were nice.

6 years ago

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Matt West Sacramento, CA

Inconsistent with goal and expectations set for business customers.

6 years ago

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Hayden Danger Barton Layton, UT

Banked year for years. Not bad at all but not the best

6 years ago

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Brandon Schollmeyer Melbourne, FL

Lied to. Payment never processed by rep.

6 years ago