Chase Bank

• Global Locations
  
• Online Banking
• Chase App

Locations Globally

Chase Bank provide information through their website and do have a chase bank mobile app for the phone. Found JPMorgan Chase community on Facebook as well as one Chase bank in Arizona, but due to the size of the bank I was expecting to find them on instagram, twitter, and facebook as a complete entity. There are not many ways to review customer complaints and resolutions on social media. They are a global bank so if you do a lot of traveling they are found in more than 60 countries. Services provided are:

• banking for savings, checking, and CD accounts
• investments and retirement plan
• mortgage for homes
• loans for automobiles, students, and home equity
• consumer and commercial finance services

The New York-based bank also offers insurance protection and college savings plans.

Online Banking

Chase also offers online banking as well as mobile banking. Chase mobile banking is available for both Android and Apple users. Chase promises the following:

• Secure access: Spend less time banking and more time living, with some of today's most advanced encryption technology.
• User-Friendly: It takes just a few simple swipes to master the Chase Mobile App.
• Flexible: Deposit checks securely from your mobile phone or tablet virtually anywhere.

Chase App

By choosing to use the Chase app, customers can take advantage of the several features including:

• Pay bills
• Deposit checks
• Pay your Chase credit card
• Transfer money
• Pay others easily
• Wire money
• See account balances
• See reward information

They have a feedback button on their page where consumers may list any complaints they have with the layout of the site. If there are any problems with accounts consumers must contact customer service. Can contact customer service 24 hours 7 days a week.

• Various Fees
• Maintenance Fee

Various Fees

Fees for checking accounts are as follows:

• Account set up fee of $25 for 3 basic checking accounts and $100 for their premier platinum checking account.
• monthly maintenance fee of $12, $25 or $35 (depending on what state you are in), or $6 (college students)
• Overdraft fee of $34 dollars
• Other common fees

Maintenance Fee

Two saving accounts offer different interest rates. For Chase savings there would be a $5 monthly maintenance fee unless you meet certain requirements of minimum deposit, minimum transaction, or age. The interest rate is only .01% for this account. For Chase plus Savings there would be a $20 monthly service fee unless again you have a minimum balance of 15,000 in account or have other premier services with the company. Interest rate for savings account changes with balance in savings account They also do not offer insurance as a service.