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Freedom National

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Author: Kaitlyn Short

LAST UPDATED: February 9th, 2021

Freedom National has been in the auto insurance industry since 1999. The company specializes in helping high-risk drivers find car insurance. 

Its website mentions serving clients in potentially three states, including Arizona and Utah. The other states the company services are unclear. Some pages mention Georgia, not California. Other pages mention California, not Georgia. 

Policyholders benefit from online quotes, instant coverage, and online policy management.

However, Freedom National's website does not mention financial strength ratings. This omission is concerning because these ratings indicate the insurer's ability to meet claims obligations.

Read Freedom National Auto Insurance Reviews

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The Good

  • Coverage for High Risk Drivers
  • Online Management
  • Basic Auto Insurance Coverages
  • Discounts

Coverage for High Risk Drivers

Freedom National stands out from other auto insurers because it offers policies to high risk drivers. If you have a poor driving record, it can be hard to find an insurer willing to work with you.

The company's willingness to work with high risk drivers makes it an advantageous company if you're having a hard time finding car insurance.

Online Management

Customers have the ability to completely manage their auto insurance online through the Freedom National secure website. With an online account, you can report a claim, get a quote, check specific terms of use, view the refund/cancellation policy, and pay auto insurance bills.

Basic Auto Insurance Coverages

With Freedom National, basic auto insurance coverage needs can be met. These requirements vary by state. However, in most states it includes personal liability insurance for bodily injury and property damage.

Depending on the individual situation of the driver, additional coverages may be required. For example, if your vehicle has been financed, a specific type of insurance may be required as liability insurance will not be accepted. 

You can customize your insurance policy with the standard coverage options. These include liability coverage, collision coverage, comprehensive coverage, uninsured motorist coverage, medical payments coverage, rental reimbursement coverage, and towing insurance. 

Costs for coverage will vary on a number of individual factors including location and driving history.

Discounts

For those looking to save on auto insurance, there are ways to get discounted rates through Freedom National discount offers. Unlike other companies, information about specific discounts are limited without getting a quote. 

However, the company offers discounts for pre-paying your premiums, car safety features, and participating in a driver safety course. You can also opt for a higher deductible to help lower premium rates.

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The Bad

  • Limited Customer Insight
  • Unclear States Serviced
  • No Financial Strength Rating Listed

Limited Customer Insight

Freedom National car insurance reviews are few on BestCompany.com. With such limited customer insight, conclusions about the customer experience are not available. 

However, it's concerning that Freedom National's reviews are primarily negative. Complaints include poor customer service and increasing renewal rates.

Unclear States Serviced

As previously noted, Freedom National's services are available in Arizona and Utah. A third state is either Georgia or California. Mentions of these states vary on Freedom National's website.

Fortunately, you'll be redirected to a partner site for a quote if Freedom National doesn't serve your zip code.

No Financial Strength Rating Listed

Most competitive insurers receive financial strength ratings from A.M. Best. These ratings show the insurer's financial stability. High ratings are important to look for because you don't want your insurer to go bankrupt and not be able to pay your claim.

Insurance companies typically publish their latest scores on their website. Insurance agencies usually mention that they work with financially strong insurers. Freedom National's website does neither, so you may want to consider another insurance company.

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The Bottom Line

Be cautious when considering Freedom National auto insurance. Although reviews are limited, they offer more complaints than praise. 

Additionally, the company does not have much information on financial strength ratings on its website. This omission is uncommon in the industry.

If you're a high risk driver, Freedom National can present some advantages. However, you may want to consider another insurance provider if possible.

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