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MetLife

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24 User Reviews

7.1

Overall Score

You want to choose a trusted company when you buy car insurance. MetLife has been in the insurance industry since 1868.

It also has earned high financial strength ratings from A.M. Best, Fitch Ratings, Moody's Investors Service, and Standard & Poor's. The combined experience and financial strength makes MetLife a good option for purchasing a car insurance policy.

MetLife's policies offer good coverage and discounts to safe drivers. MetLife is better known for its group benefits for employers, and it applies its specialization to auto insurance. You can find additional discounts if you get a quote through your employer or affinity group.

Read MetLife Auto Insurance Reviews

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The Good

  • High Financial Strength Ratings
  • Good Policy Features
  • Discounts
  • Additional Benefits

High Financial Strength Ratings

MetLife is a trusted insurance provider because of its many years of industry experience and its high financial strength ratings. These ratings are important because they indicate an insurer's ability to pay claims.

With insurance, you want to be sure that your insurer can meet its claims obligations when you need to file a claim. With high financial strength ratings, you can trust MetLife.

Good Policy Features

MetLife's auto insurance policies offer comprehensive and collision coverage. Complimentary identity theft protection is also included with MetLife auto insurance policies.

You can customize these policies with the following features:

  • New car replacement
  • Special parts replacement
  • Enhanced rental car damage coverage

Discounts

Like other companies, MetLife offers auto insurance discounts for safe driving. The longer you drive without needing to file a claim, the more discounts you become eligible for.

MetLife stands out from other companies with its group participation benefits. You can receive these if you get a quote through your employer or affinity group. You can keep the same coverage even if you retire or leave your current company, although this feature varies based on your policy's terms.

Additional Benefits

When you purchase an auto insurance product from MetLife, you benefit from personal customer service, payment options, and online account management. These features make it easier to plan your spending and update your auto policy whenever you need to.

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The Bad

  • Low Customer Review Count
  • Limited Online Quotes
  • Discounts May Not Be Available Everywhere

Low Customer Review Count

MetLife car insurance reviews are limited on BestCompany.com, so conclusions about customer satisfaction are not available. Fortunately, MetLife has received high ratings in reviews received.

Limited Online Quotes

MetLife's site offers you the option to get quotes online or over the phone. Even if you start the quote process online, you may end up needing to call MetLife directly for quotes. While inconvenient, especially compared to other sites, MetLife is a reputable insurance company.

Discounts May Not Be Available Everywhere

Some of MetLife's discounts aren't available in all states. Be sure to check with MetLife directly to get a better sense of what your auto insurance coverage options are in your area.

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The Bottom Line

While some information about MetLife policies and costs are not accessible online, the insurer is financially strong and has many years of experience in the insurance industry. Choosing MetLife , you'll benefit from online account management, discounts, and payment options.

If you get a quote through your employer or affinity group, MetLife offers additional discounts. We recommend working with MetLife to learn more about its offerings to see if it's a good fit for you.

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Star Rating

4.3

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24 Reviews

Review Breakdown

5 grade

58%

4 grade

25%

3 grade

4%

2 grade

8%

1 grade

4%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Dave Simpson West Valley City, UT

MetLife was chosen as a partner with my company several years ago. As an employee I took advantage of that partnership and moved my insurance to MetLife. I have had no problems over the years with any of my insurance issues.

3 months ago

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L Cody Morongo Valley, CA

Have had life insurance with Met Life for a long time. I've had no negative issues with them. I think their prices are high however.

1 month ago

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Debra Reeves Lithonia, GA

The services were great until I was involved in a no fault accident and was cancelled. This was my first claim with this company .

1 month ago

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Frankie Cibolo, TX

I have had MetLife as my dental insurance carrier for the past 13 years. They offer one of the most comprehensive packages on the market today!

3 months ago

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Dorothea Grimes-Farrow Athens, GA

Excellent service. No issues with policies. Questions answered in a timely fashion.

3 months ago

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Dre35 West Valley City, UT

We love MetLife dental insurance. The app is great, easy to use, and our dentist has no issues working with MetLife when they process claims for our dental procedures.

8 months ago

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Kaitlyn Rios Ogden, UT

MetLife is a great insurance carrier. I used them while I was out of state. I liked the lower rates, and generally no fees. The deductibles were low and I had several choices to make the policy as custom for me as possible. Overall, they have excellent agents to help with all questions.

1 year ago

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Mhorne182 West Valley City, UT

We use MetLife for home and auto insurance. Prices are affordable. Have not had to file a claim so can’t speak to that. However, MetLife has easily the most affordable earthquake insurance I have seen.

1 year ago

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Nicole S. Pleasant Grove, UT

MetLife has been great for us. They have been the least expensive Auto/Home Insurance for our family. We have been with them for 4yrs.

2 years ago

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Dave_ Layton, UT

Met life is my current insurance provider. The coverage is good at a reasonable price.

8 months ago

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Dan J. Sorrento, FL

Through my employer, I get payroll deductions and never have to worry about a lapse in coverage.

3 years ago

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Hayley Lambdin Orem, UT

Metlife is great! Affordable car insurance and it covers all of our insurance needs with low premiums.

3 years ago

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Debbie Rashall Salt Lake City, UT

We have MetLife for our vehicle insurance. We recently totaled our truck and they were great to work with!

1 year ago

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Myken American Fork, UT

We got an offer through my husbands work for MetLife but after calling for a quote and getting a much higher rate than our current insurance we decided to stick with who we currently have

1 year ago

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Braylyn Linford American Fork, UT

We have had MetLife for Four years and have loved them. Our claims have been quick and efficient. We would definitely recommend MetLife to others.

1 year ago

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Kilee Wagner Eagle Mountain, UT

Great policies for the price. Had our insurance through MetLife for a few years and never been disappointed.

1 year ago

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Sue HArtman Deer Park, WI

Great. My car insurance. Never had a problem with any of my claims.

1 year ago

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Kamron LaVerkin, UT

The best company i have been with yet! Excellent customer service!

3 years ago

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J Connelly Saratoga Springs, UT

Not my favorite company. The first time we had to actually use them because of a car accident they were horrible to deal with. Worst customer service. It took months to resolve something that should have taken weeks.

1 year ago

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Ronald

They pay up when I need them for my claims.

3 years ago

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Tom Doty

Service response, trustworthy, honest, fast

3 years ago

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Chris Wootton Ogden, UT

They seem to be a good company they take car of their customers.

3 years ago

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Taylor Siren Gilbert, AZ

MetLife covers you wherever you are so you can always have peace of mind.

2 years ago

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Sylvia Horner

I had this insurance for over 10 years and when I put in one claim, they wanted to cancel me.

3 years ago

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