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MetLife is one of the leading global insurance providers, with more than 90 million customers worldwide. The company holds leading market positions throughout the United States, Latin America, Japan, Europe, the Middle East and Asia.With MetLife, clients can expect to receive quality insurance coverage that is handled in an effective manner. Their coverage spans across the country and helps millions of drivers stay safe on the road. Even though there are a number of beneficial features and services included in MetLife's policies, there are concerns that need to be analyzed prior to making a decision.
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Nationally, MetLife covers all 50 states.
For convenience, there are a few options for filing a claim. Customers can go to MetLife's website and file a claim through the Internet, or they can call one of the agents and file a claim over the phone. Customers can also submit a claim through MetLife's mobile app for Apple or Android. Customers can also track the status of their claims through MetLife's online service.
MetLife offers discounts for the following:
On average, a MetLife auto insurance policy costs $95.50 per month.
Current MetLife customers have reported poor experiences with this insurance company. Out of 39 policy holders polled, 33 of those left a one-star rating, while three gave a five-star rating. The three remaining people each left a one-star rating. The main complaint appears to be a lack of helpful communication. Reviewers state that they either can't get a response or when they do hear back, the form letters are filled with company biased jargon that basically is double-talk. Many of the complaints stem from claims handling, such as payments that are not for the full amount.
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Through my employer, I get payroll deductions and never have to worry about a lapse in coverage.
They pay up when I need them for my claims.
I had this insurance for over 10 years and when I put in one claim, they wanted to cancel me.
Service response, trustworthy, honest, fast
They seem to be a good company they take car of their customers.
The best company i have been with yet! Excellent customer service!
Metlife is great! Affordable car insurance and it covers all of our insurance needs with low premiums.