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Author: Kaitlyn Short

LAST UPDATED: December 30th, 2021

WaterBoss was founded in 2008 and all of its products are made in the United States. WaterBoss strives to provide good and reliable quality water filtration systems and services for a better and healthier lifestyle. 

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The Good

  • Clear Installation Process

Clear Installation Process

WaterBoss offers clear instructions on how to install your water softener. There is a section on the website clearly marked for installation help, and on that page there is information on how to install, which included both instructions and pictures. This helps customers who learn better visually, making it a really easy process to follow. 

Accessible Information

WaterBoss has a clean website that has organized information for customers to access. There are sections like FAQs, installation help, water softener comparisons, and where to buy. All this information is very user-friendly and allows customers to have an easy experience researching WaterBoss’s products.

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The Bad

  • Limited Products

Limited Products

WaterBoss offers water softeners and whole house water filters, but both product lines are very limited. The water softeners only have three different types of filters, and there isn’t much information on the whole house water filter. Each of these products has a lot of outside information on the benefits and uses, but there is a lack of information on the actual products themselves. 

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The Bottom Line

WaterBoss is a good company to use for research. They have a lot of information on the uses and benefits of different products, and they have clearly organized information to help customers with installing, purchasing, and accessing customer service. WaterBoss does not have a very large product line, but if you know you like their products, then this would be a good company to use. 

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upnorthwi Bellevue, WA

I've had Water Boss in my home for nearly 20 years. I've replaced the unit once, but it is a simple unit and works well. It is extremely inexpensive when compared to big name water softeners. Typically, if you have a problem the customer service is great. Recently needed a part on my 7-year-old unit, they sent instructions and pictures on how to install the part. Great company.

2 years ago