EcoWater Logo
star star star star star_border
LAST UPDATED: December 20th, 2023

EcoWater Systems has been in business since 1925, and is now one of the world’s largest manufacturers of residential water treatment systems. There are over 500 EcoWater dealers worldwide. The company’s goal is to enhance quality of life. 

Top Ranked Companies

thumb_up

The Good

  • EcoWater Pro Finder
  • Diagnose Water Feature
  • Easy Installation

EcoWater Pro Finder

EcoWater makes it really easy to find a professional in your area that carries EcoWater products. If you go to the “Find Your EcoWater Pro” section on the company’s website and enter your location, then it will find the closest store to you that can provide EcoWater systems. This makes it really easy for customers to find stores quickly.

Diagnose Water Feature

Understanding the problems you have with your water is essential to knowing what kind of filter you are looking for. EcoWater offers a guide on their website to helping you identify the issues you are having with your water, so that you can make the best decision for your home when it comes to water filters and softeners. 

thumb_down

The Bad

  • Undisclosed Installation
  • Doesn’t Offer Salt-Free Systems

Undisclosed Installation

EcoWater does not disclose information about installing their systems on their website. There may be more information directly from the stores that sell EcoWater products, but EcoWater doesn’t offer any information. This can be difficult for customers trying to make a budget for their water system since an estimated installation cost is not offered.

Doesn’t Offer Salt-Free Systems

For those customers looking for a salt-free system, EcoWater is not the company for you. EcoWater offers water systems that do use salt, which you will need to replace over time. EcoWater is not the company to work with if you are looking for a system that is going to be salt free. 

gavel

The Bottom Line

EcoWater is a good company that has a lot of good information to help you decide on a water system. The company has features for diagnosing water and finding a local store that carries EcoWater products, which makes the process a lot easier for customers. EcoWater does not have information on installation easily available and it doesn’t have salt-free systems, so if those two things are important to you, than EcoWater is not the company to use. 

Was this content helpful?
thumb_up Yes thumb_down No

Star Rating

info
star star star star star_border

9 Reviews

Review Breakdown

5 grade

56%

4 grade

22%

3 grade

0%

2 grade

11%

1 grade

11%

Sentiment Criteria

Value

star star star star_half star_border

Quality

star star star star star_border

Service

star star star star_half star_border

Trustworthiness

star star star star_half star_border
cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
star star star star star

Dave Jones Forsyth, MO

Emmitt & Josh, installers were great. Polite, professional and efficient. Tech coming out next week to hopefully figure out a couple issues after install; Mechanical/oily taste from RO system and one bathroom has sulfur odor at faucet that wasn't there before install.

3 months ago

star star star star star

David Thrasher Valrico, FL

I’ve never had an issue with my system in the last couple years and for the service technician Pete is the best and would recommend Ecowater to everyone because of their service and quality. Pete’s the man!

5 months ago

star star star star star

Noa Ranoa Vista, CA

It's been years since having EcoWater install or system. We used to buy water but that all ended with our system. The water is clear, the ice cubes are clear, and the ice doesn't smell. Filtered water really makes a difference. EcoWater's price is competitive and if they come to your house, the cost is worth it. On a side note, when you loose water pressure, drain the bladder with a bicycle pump SLOWLY and simply refill. Pressure turns back to new condition.

2 years ago

check_circle

Review Source

star star star star star

JJ Jenkins Sterling, VA

This is the water softener we use in Mesa Arizona. The water is very hard there. It is very simple to install. It is simple to take it apart to clean and service. When contacted the company to ask questions, they were very prompt and helpful. We have been very satisfied with the Ecowater water softener. I could recommend. It for anyone who needs to soften their water.

2 years ago

star star star star star_border

Aallen Katy, TX

We installed Ecowater when it was owned by a small business owner. He has such great customer service. It has since been sold 2 times. Now a larger company owns it. The policies have changed and I’m not sure I like them. I was never charged a service fee with the previous owner come out and do diagnostics. Now I’m charged $70. Not happy about it. With how expensive the water system is -routine maintenance is ok to have a fee for but troubleshooting should be included. I feel the small business /large company feel is gone. We are in need of a new system after having our current one for 10 years. I’m not sure we’re going to stay with them.

3 years ago Edited September 14, 2021

star star star_border star_border star_border

Anne David- Quinto Houston, TX

Bought the EcoWater last year and someone from their company called us 2X and arranged a technician to check on our equipment but nobody came. We needed to do some errands but didn’t leave the house since as promised for the second time that a tech will come and inspect the equipment but very inconsiderate of not coming or at least call that a tech can’t make it. I hope this concern of ours will be address to the right person.

9 months ago

check_circle

Review Source

star star star star star

Doreen Mayenga Jersey City, NJ

EcoWater is wellness supported brand that I enjoy from time to time. They've taken great care during product purchase experience specifically their water filteration system .

2 years ago Edited October 15, 2021

star star_border star_border star_border star_border

Georgy M

In Tampa very bad quality of service and equipment just doesn’t work

8 months ago

check_circle

Review Source

star star star star star_border

Derek Barlow Broken Arrow, OK

Great customer service great products but pricy.

2 years ago