Clean Water Store was established in 1989 and has served thousands of customers in over 40 different countries. They have served many prestigious customers worldwide including Chevron Pipeline Division, Shell Global Solutions, and Penn State University. Additionally, they have been awarded by National Ground Water Association and Water Quality Association.

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The Good

  • Pricing
  • Products
  • Coverage

Pricing

Clean Water Store offers many different products and resources for customers to help with their specific water softener needs, at a cheap price compared to other industry competitors. They have products and features for all types of budgets. The prices differ based on the different systems, but they range from $50 to $1,200.

Products

Clean Water Store offers various different products including water softener systems:

  • City Water Systems
  • Well Water Systems
  • Drinking Water Systems
  • Filter Media, Chemicals, Valves, and Parts
  • Filter Tanks and Housings
  • Filter Cartridges
  • Travel and Emergency Purifiers
  • Water Testing
  • Commercial Systems
  • Water Quality Programs

Coverage

Clean Water Store has full coverage in the United States, and ships products to all 50 states. They also ship their products internationally. Additionally, they have a bigger brand size compared to other industry competitors. Their online reach is extremely large, and they are a very active online brand. A large brand size and coverage is important as it makes the company more reliable and trustworthy.

The Bad

  • Undisclosed Contract Information
  • Installation Services

Undisclosed Contract Information

There is a lot of information that Clean Water Store doesn't include on their website. They do not provide any information regarding contract length or a cancellation policy. Other industry competitors are very transparent when providing information about contracts. Usually there are month-to-month contracts or yearly contracts, but Clean Water Store does not release this information on their website. Additionally, they do not disclose if they have a refund policy regarding contracts.

Installation Services

Clean Water Store only offers installation services based on location and certain products. Although they ship the product directly to your home, you will have to ask whether installation services are available. If installation services are available in your area and with your product, you will have to pay an additional fee for installation.

The Bottom Line

Overall, Clean Water Store is an established and reliable water softener company. They have proven themselves to be dominant within the industry, and worldwide. The lack of transparency and information disclosed on their website is concerning, but they do offer various services and products for all needs/wants. Additionally, they have products available for all budgets. We highly recommend Clean Water Store for all of your water softener needs.

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