Aquasana Logo
star star star star star_half
3 User Reviews
LAST UPDATED: October 15th, 2021

Aquasana believes clean water and a healthy environment are the most important components to healthy living and overall well-being. The company’s focus is providing high quality water filtration products for every home. 

Top Ranked Companies

thumb_up

The Good

  • Variety of Products
  • Accessible Customer Service

Variety of Products

Aquasana has a large inventory of products, which means that customers have a chance to select the water filters or softeners that are going to fit the unique needs of their homes. Aquasana has whole house water filters, water softeners, drinking water filters, shower filters, replacement filters, and foodservice water filters. Each of their filters and softeners have beneficial descriptions to help customers understand the products and there are estimated prices, which other companies often don’t disclose.

Accessible Customer Service

Aquasana ensures that customers have the information to get in touch with a customer service representative. At the bottom of each web page there is a phone number for customers to call, and there is also a button for customers to click to chat with an expert. This is displayed very clearly, so customers aren’t ever having troubles getting a hold of an Aquasana expert.

thumb_down

The Bad

  • Undisclosed Installation

Undisclosed Installation

Aquasana has a lot of products listed on their website, but no clear information on how to install these products. Installation is an important aspect of adding in water filters and/or softeners into homes or businesses, but without this information customers could find themselves confused or disappointed about installing their new products. Having a clear installation process would benefit both Aquasana and its customers. 

gavel

The Bottom Line

Aquasana is a company that has a lot of products to choose from. Their inventory is much larger than other companies, which gives customers more variety to choose from. They also have accessible customer service, which can help customers have a better experience. Aquasana does not clearly give out information on installing their products, which could be difficult especially if a customer has not installed water managements systems before. Aquasana is a good business to work with if you are familiar with water management systems and are looking for a large selection of products to choose from. 

Was this content helpful?
thumb_up Yes thumb_down No

Star Rating

4.7

star star star star star_half

3 Reviews

Review Breakdown

5 grade

67%

4 grade

33%

3 grade

0%

2 grade

0%

1 grade

0%

Sentiment Criteria

Value

star star star star star

Quality

star star star star star

Service

star star star star star

Trustworthiness

star star star star star
cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
check_circle

Review Source

star star star star star

Christina Sutu-Wallar Concord, CA

I received an aqua sauna water softener for Christmas one year, after I bought my first home. I have an older home, which means older pipes, which means not so great water. The water softener is a literal life changer! Showers are enjoyable, I don’t have to worry about buildup on my skin or my hair, and my skin has never felt better. It’s great knowing that when I take a shower, I’m actually washing the dirt off of me and not putting on more debris on my skin.

3 months ago

check_circle

Review Source

star star star star star_border

Alex John

We used a water softener for our house because public water source has very ‘hard’ water. We tried Aquasana. They are good but the maintenance is a bit at the hard side. I would shop around to see the options

3 months ago

check_circle

Review Source

star star star star star

Mike Will Washington, DC

Love my Rhino system with the UV filter. Removes tons of chlorine!

3 months ago