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Freedom Bathtubs

Is This Your Business?
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Author: Kaitlyn Short

LAST UPDATED: June 27th, 2019

Freedom Bathtubs opened its doors in 2006. Since then, its employees have made it their goal to design bathrooms and tubs to fit the specifications of each individual employee. The employees at Freedom Bathtubs are dedicated to meeting the needs of those with physical disabilities as well as those without. 

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The Good

  • Focused on Disabilities
  • Customer Service

Focused on Disabilities 

The professionals at Freedom Bathtubs have made a goal to focus on each individual and their needs. They work with customers to discover preferences, discuss more comfortable features, and decide the best way to install their walk-in tub.

Customer Service

Freedom Bathtubs employees are dedicated to providing for the needs of each individual customer. The company itself has made the safety and satisfaction of customers one of its top priorities. 

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The Bad

  • Undisclosed Warranty
  • Undisclosed Pricing

Undisclosed Warranty

When customers look for walk-in tub providers, they are concerned with both quality products and a more affordable price. Without any warranty information, customers have no way of knowing whether they will be covered should a product need repair. 

Undisclosed Pricing

Customers must call in and ask for financial information. Because they do not offer any pricing information on their website, customers cannot make any conclusions as to the quality of Freedom Bathtubs until they know more.

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The Bottom Line

After 11 years in business, Freedom Bathtubs has consistently provided safe, quality products to those with physical disabilities. Its employees are dedicated to helping those in need. However, the Freedom Bathtubs website doesn’t disclose any information regarding pricing or warranties. Because of this, we recommend customers look elsewhere for their walk-in tub installation.

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Dale Knight Odessa, FL

Signed contract in January - Mid March install could be completed as salesman misrepresented. Owner Scott B. has been less than desirable to work with. Threatening to not move forward as agreed and to keep our $3K cdeposit

6 years ago