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Author: Kaitlyn Short

LAST UPDATED: September 14th, 2023

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Robert Horn II Pahrump, NV

Overall I was impressed with Ameriglide and the quality of the product. It was delivered promptly following my order with nearly everything intact. I did the install myself, which was pretty straight forward, but the instructions could be better. For instance, my stairs required a short section in addition to two standard lengths. It was cut correctly, but they did not tell me where it was intended to be installed, so I put it on the top. After my installation was nearly complete, it was obvious the short section should have been placed in the middle. This was not a major issue, and was recoverable, but it would have been nice had they explained it up front. In addition, my stairs included the hinged bottom so it was pre-wired. Unfortunately, it was wired for two regular length sections and was too short for my stairs so I had to splice in wires to make it long enough. They eventually sent me the extensions, but didn't tell me they were coming, so I had the job done by the time they arrived. The last issue was the pads for the footrest stops are really cheap quality and fell off after only a couple of uses. Overall the product is top quality and works really well. If they could only tighten up a couple of these minor items, it would be a great product!

1 year ago Edited September 15, 2023