Voiply
3.9
5.4
Overall Score
Author: Kaitlyn Short
Founded in 2012, Voiply is a low-cost business VoIP provider headquartered in Pittsburgh, Pennsylvania, offering a variety of features and a low-cost monthly price. Its focus is on hosted VoIP for small and mid-sized businesses rather than enterprise level companies. Clients can port an existing number or get local and toll-free numbers directly through Voiply.
Keep reading our Voiply review for pros and cons.
The Good
- Low Month-to-Month Price
- VoIP Features
- Money-Back Guarantee
- Free Phone
Month-to-Month
Voiply charges $15 per line, per month for the Business Pro package which includes unlimited U.S. and Canada calling.
Service is on a month-to-month basis, with no annual contracts. When you sign up, you pay for the first and last months of service.
As a bonus, there are no setup fees, cancelation fees, or shipping fees.
VoIP Features
This VoIP service provider offers HD voice quality and more than 60 unified communications features, including the following:
- 911 emergency calling
- Announcements
- Auto attendants
- Business hour rules
- Business SMS
- Busy lamp field
- Call detail records
- Call recording
- Call screening
- Click to call
- Developer API
- Dial by name directory
- Email to fax*
- Enhanced music on hold
- Extension dialing
- HD conference suites
- International dialing
- Missed call notification
- Online meetings
- Operator panel
- Paging and intercom
- Ring groups
- Toll free numbers
- Video conferencing
- Visual voicemail
- Voicemail to email
*The Fax Package costs an additional $5 per month.
If users encounter any issues, customer service and tech support are available by phone and live chat on the Voiply website, which also features a large database of step-by-step walk-through articles.
Money-Back Guarantee
Trying Voiply is 100 percent risk-free. Each customer’s order comes with a 30-day money-back guarantee.
Free Phone
Each line is eligible for a free Grandstream desk phone, but users can also opt for several different compatible phones available for sale on the Voiply marketplace with price points between $50 and $250.
If customers are interested in softphone applications, VoIP service is supported on the Grandstream Wave mobile app for Android and iOS devices. Voiply also provides a desktop software app for inbound and outbound calling from your computer or laptop.
The Bad
- International Calling Plan
No International Calling Plan
Voiply doesn’t offer an international calling plan. International calls are charged at a low, per-minute rate, depending on the country. Some customers may be put off by a provider that doesn’t offer a rate plan with unlimited calls to other countries.
The Bottom Line
If you are a small business looking for low-cost business VoIP solution with a focus on in-office calling, check out Voiply. For $15 per month, users get a free desk phone and access to a variety of calling and communications features. They also benefit from free 3-day shipping and 30 days to try out the service, risk-free.
For more information, see the Voiply reviews below.
