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Voiply

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5.4

Overall Score

LAST UPDATED: September 17th, 2022

Founded in 2012, Voiply is a low-cost business VoIP provider headquartered in Pittsburgh, Pennsylvania, offering a variety of features and a low-cost monthly price. Its focus is on hosted VoIP for small and mid-sized businesses rather than enterprise level companies. Clients can port an existing number or get local and toll-free numbers directly through Voiply.

Keep reading our Voiply review for pros and cons. 

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The Good

  • Low Month-to-Month Price
  • VoIP Features
  • Money-Back Guarantee
  • Free Phone

Month-to-Month

Voiply charges $15 per line, per month for the Business Pro package which includes unlimited U.S. and Canada calling.

Service is on a month-to-month basis, with no annual contracts. When you sign up, you pay for the first and last months of service.

As a bonus, there are no setup fees, cancelation fees, or shipping fees.

VoIP Features

This VoIP service provider offers HD voice quality and more than 60 unified communications features, including the following:

  • 911 emergency calling
  • Announcements
  • Auto attendants
  • Business hour rules
  • Business SMS
  • Busy lamp field
  • Call detail records
  • Call recording
  • Call screening
  • Click to call
  • Developer API
  • Dial by name directory
  • Email to fax*
  • Enhanced music on hold
  • Extension dialing
  • HD conference suites
  • International dialing
  • Missed call notification
  • Online meetings
  • Operator panel
  • Paging and intercom
  • Ring groups
  • Toll free numbers
  • Video conferencing
  • Visual voicemail
  • Voicemail to email

*The Fax Package costs an additional $5 per month.

If users encounter any issues, customer service and tech support are available by phone and live chat on the Voiply website, which also features a large database of step-by-step walk-through articles.

Money-Back Guarantee

Trying Voiply is 100 percent risk-free. Each customer’s order comes with a 30-day money-back guarantee.

Free Phone

Each line is eligible for a free Grandstream desk phone, but users can also opt for several different compatible phones available for sale on the Voiply marketplace with price points between $50 and $250.

If customers are interested in softphone applications, VoIP service is supported on the Grandstream Wave mobile app for Android and iOS devices. Voiply also provides a desktop software app for inbound and outbound calling from your computer or laptop.

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The Bad

  • International Calling Plan

No International Calling Plan

Voiply doesn’t offer an international calling plan. International calls are charged at a low, per-minute rate, depending on the country. Some customers may be put off by a provider that doesn’t offer a rate plan with unlimited calls to other countries.

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The Bottom Line

If you are a small business looking for low-cost business VoIP solution with a focus on in-office calling, check out Voiply. For $15 per month, users get a free desk phone and access to a variety of calling and communications features. They also benefit from free 3-day shipping and 30 days to try out the service, risk-free.

For more information, see the Voiply reviews below.

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Star Rating

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3.9

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22 Reviews

Review Breakdown

5 grade

73%

4 grade

0%

3 grade

0%

2 grade

0%

1 grade

27%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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