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UnitedHealthcare

Is This Your Business?
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5.5

Overall Score

Author: Kaitlyn Short

LAST UPDATED: March 6th, 2022

UnitedHealthcare (UHC) works with healthcare professionals throughout the United States to help people get access to quality healthcare at an affordable price. UnitedHealth Group’s workforce includes 85,000 clinical professionals who are continually focused on improving the lives of those around them.

UHC is dedicated to simplifying the healthcare industry. The company provides global health care benefits to individuals, employers, and Medicare and Medicaid beneficiaries.

When choosing a vision plan with UHC, patients can expect a clear description of the plan and its benefits, extensive provider access and choice, and convenient customer service.

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The Good

  • Vision Plans
  • Vision Care for All Ages
  • Available Discounts
  • Combine Vision and Dental

Vision Plans

UnitedHealthcare offers two vision plans that allow patients flexibility and no waiting periods. Patients choose the coverage they need from UHC's two vision plans: Plan A (glasses or contacts) or Plan B (glasses and contacts).

Patients do have the flexibility to use non-network providers but will get the best coverage through the vision network. For example, an eye exam from a network provider will only cost $10. At a non-network provider, UHC will pay up to $50, but the patient pays the rest of the billed charges.

Vision Care for All Ages

UnitedHealthcare offers vision plans for people of any age. The vision plans have no age requirements — however, the primary insured must be at least 18 years or older — and are renewable for life.

Available Discounts

UHC members also can get a 20 percent to 40 percent discount on popular lens options (progressives, tints, etc.) and discounts on extra pairs of eyewear. Additionally, vision plan members may also purchase a high-quality digital hearing at a discounted price over retail.

Although laser eye surgery isn’t covered, patients have access to discounted laser vision correction procedures through the Laser Vision Network of America.

Combine Vision and Dental

UHC offers patients the ability to buy vision insurance as a standalone plan, but the provider also allows patients to add a vision insurance rider to their dental plan.

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The Bad

  • State Variations

State Variations

Depending on the state, certain state-specific benefits, exclusions, and limitations may apply. For example, there are no state variations in Alabama, but California has several.

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The Bottom Line

If you’re looking for a vision insurance provider, UnitedHealthcare is an excellent option. The provider has a vast network that includes both private and retail practice locations, which makes it easy for patients to choose the optometrist of their choice. Additionally, patients get several discounts for extra sets of eyewear, laser vision correction, premium hearing aids, and popular lenses.

It is important to keep in mind that the plans may vary depending on the state. Patients should do some research and find out all of the state-specific benefits, exclusions, and limitations before making a final decision.

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Star Rating

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4.2

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14 Reviews

Review Breakdown

5 grade

50%

4 grade

29%

3 grade

14%

2 grade

0%

1 grade

7%

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Tiffany I Gaithersburg, MD

My employer uses United Healthcare for our vision. My children and I all use this insurance for our annual check ups. I personally have to order contacts twice a year and new glasses every couple years. I just provide my insurance info and the eye clinics take care of everything.

3 years ago

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Michelle W Coraopolis, PA

I genuinely get confused when it comes to insurance, but the vision insurance section has the best customer service. Not to mention the coverage is awesome for glasses/contacts.

5 years ago

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Jacob American Fork, UT

United Health Care has the best providers out there. Especially with eye insurance, you can find the best coverage for contact lenses and glasses through them.

4 years ago

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Cdavid , MO

I currently have United Health Care. They have been very good to make payment and widely recognized for our medical needs.

4 years ago

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Linda Los Angeles, CA

They delivered the service we expected about 9 years ago, with the many health care providers, it’s what’s best for you!

4 years ago

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DeeDee G. Laplace, LA

United covers everything for you. Glasses, doctor, checkup. All of it makes it really easy to get the treatment you need.

4 years ago

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mikala gneiting Ammon, ID

United Health Care has the worst optical insurance I’ve ever had. They refuse to work with providers. Instead you have to pay everything up front and wait to be reimbursed a few dollars from UHC. My eye doctor agreed it was nearly the worst coverage he had ever dealt with.

4 years ago

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Darbles32 Managua, MN

I have had united healthcare for a couple years now and it has been ok. I still feel that sometimes it doesn’t give me the coverage I need

4 years ago

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J B Sandy, UT

I like knowing United is there for me when I have vision needs. Great customer service.

2 years ago Edited January 21, 2022

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sherry crane Stuttgart, AR

Being on disability we are able to get one exam a year and one pair of glasses every 4 years

2 years ago

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Aallen Katy, TX

We have been with UHC for 10 years. It is very expensive but the quality of doctors is good.

3 years ago

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Lindsay Long Beach, MS

My kids use UHC for vision and have been able to get glasses that are good quality.

4 years ago

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Alison Roush Monmouth Junction, NJ

This company’s customer service is not great. Long wait times and difficult representatives.

2 years ago

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anupam sumessur Curtis Bay, MD

They cover glasses only once every two years.

2 years ago