TutorMe
4.7
6.4
Overall Score
LAST UPDATED: August 24th, 2022
TutorMe is an online service that offers both virtual tutoring and online test preparation courses. Their vision is to enhance the way the world learns. "TutorMe gives anyone with expertise the ability to share their knowledge and makes it unbelievably easy."
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The Good
- Learning Tools
- Tutor Availability
- Subjects Offered
- Tutor Qualifications
Learning Tools
TutorMe offers a variety of learning resources. With TutorMe, students can access video conferencing, audio and text chat, shared whiteboard space, and file sharing. The variety of options allows each student to find the tool that best fits his or her learning style.Tutor Availability
TutorMe tutors are available to their students 24/7, 365. In less than three minutes, they can connect with an expert. Also, TutorMe allows their students to either choose their tutor or have TutorMe match them up with one. Most companies only offer one option.Subjects Offered
TutorMe has one of the best varieties of subjects available in the tutoring industry. They cover basic courses such as English, science, math, and foreign languages, but they also offer subjects such as computer science, engineering, humanities, professions, and more. They offer a total of 299 subjects.Tutor Qualifications
In order to become a tutor with TutorMe, applicants much have previous tutoring or teaching experience in addition to a mastery of the subjects tutored. Also, they need to be enrolled in or have graduated from an accredited university. Tutors can find a long list of frequently asked questions about applying that can answer all qualification questions on the TutorMe website. Several competitors do not have any formal processes in place to hire tutors, so TutorMe shows a great level of reliability by having a process in place.The Bad
- Pricing
- No In-Person Tutoring
Pricing
They list their costs as $29.75/hour with their plan that includes four hours per month. Some competitors charge much lower hourly rates.
No In-Person Tutoring
Though TutorMe offers a variety of online services and tools they do not provide any in-person tutoring sessions. Students seeking a face-to-face tutoring experience will have to seek other companies.
The Bottom Line
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ACP Teams, LLC Riverside, CA
This company is a scam artist Buyer Be WARE!! We have a college planning company and paid them upfront for services. We had problems with our IT person getting it to work on our website. Alex is very slow to respond. After several months of it just not working out we asked for our money back and they would not give it back. We tried to do a charge back with our CC but were unsuccessful due to they submitted a contract that was with an entirely different company, not us as we were formed in APril 2019. Bottom line we paid for service hours have not received our service hours and want a refund. Clients should be given their back their money if it is requested as long as no service hours were used. This company will not give you back your money they will make up lies and drag things out. They should not be working with students/minors. Now in the middle of a pandemic I have to go after them legally. Go with any other tutoring company!!
Charlene Fell
3 years ago
ryan holland Bellaire, TX
After a free 3-day trial, they automatically charge you for a month of service, and do not offer a refund, even if you cancel immediately, got no value from the trial, and never used the service. Legal or not, common practice or not, it's immoral and scammy. They have an entire FAQ page and form letters at the ready, to tell you you can't have a refund for forgetting to cancel, which makes it clear that they get plenty of inquiries from people who forgot to cancel, and that they made a deliberate business decision to keep those poor student's money rather than to do something more friendly, like cancel the service automatically.
3 years ago
Ruby Straaten Sandy, UT
Unfortunately I have to leave a terrible review. Let me just start off by saying that the tutors are awesome! They are really helpful and know how to relate to the student. That being said their customer service is terrible. I cancelled my membership and they still charged me. When I tried to contact them to talk to them about my account, the only way to contact them is through their chat. After I sent them a chat message it took them 3 days to even respond and then 1 week from there to tell me that they weren't going to help me out. I also asked them to provide me an email or phone number that I could contact. Their contact page gives out no phone number and the email that I sent was never returned. The tutors that I had been working with even tried to help me contact the customer service and they had no luck as well.
I wish that their customer service was better and that I could use them for my future educational endeavors but alas they have left me with a bitter taste. I will NEVER recommend that anybody use this service.
5 years ago
Reply from TutorMe
Hi Ruby, we are terribly sorry your experience with TutorMe was less than perfect. I am not able to see any messages from "Ruby Straaten". Please email us at so we can make this right.
Oct. 16th, 2018
Sinziana Agafitei Burnaby, BC
I cannot believe that this company is allowed to treat people the way they do and nobody does anything about it. Please be supportive to everyone who has been scammed by this company and NEVER use their services. I was charged $65 for nothing, just out of the blue.
When I contacted them they said that I agreed to this, which is NOT TRUE, and that they do not offer refunds ... and this is how they make their money. So sad and disappointing the world we live in.
3 years ago
trinity ncube
discriminated against when i applied to tutor on their platform.I genuinely felt that i had better experience and qualifications that a lot of their current tutors.When i kindly asked for reasons for my application rejection ,i was totally ignored.
Interestingly ,they still advertise to me to be a student on their platform ,despite the fact that i am doing my doctoral studies.
5 years ago
Review Source
Jose Gomez Stafford, TX
Writing tutor. Loved TutorMe's platform and Writing Labs/Writing Reviews. Pay was very fair for work required when reviewing papers.
Last week, TutorMe implemented a wage drop for writing reviews. Writing reviews are sparse and hard to claim as is, with this pay drop, writing tutors are going to be making significantly less. This is NOT at all fair to writing tutors. There was no warning of this wage drop. Tutors are underpaid as is. The company already charges students around $60/month and partners with schools. Was it really necessary to reduce tutors' wages even more?
Highly recommend finding a different tutoring platform that CARES about its tutors and pays tutors FAIRLY. TutorMe, your platform has amazing potential but you need to start being more professional.
1 year ago
Reply from TutorMe
Jose,
Thank you for leaving feedback; however, we’d like to clarify a few things. We haven’t changed the hourly rate for tutors, and the format for payment of Writing Lab submissions has been unchanged since April of 2021.
Additionally, we do not show a tutor on our platform with your name that has also done any Writing Lab reviews. Please reach out to [email protected] with more information for us, so we can look into the experience you’re having.
Sincerely,
The TutorMe Team
Apr. 28th, 2022
Emmanuel Chappat
As mentioned by others, this company relies on misleading users to trick them into paying 70USD a month without a single email. It's obvious that this is part of their revenue model.
Good products need no such thing. This is a sinking ship. Avoid.
3 years ago
ANGRY CUSTOMER Louisville, KY
TOTAL SCAM!!! I signed up for the "free" 30 minute trial which I never even used. I was then charged $69!!! I have emailed and not gotten a response. I have tried the live chat and as soon as I mentioned the fraudulent charge they stopped responding. TERRIBLE COMPANY. DO NOT USE!!!
4 years ago
Reply from TutorMe
Hi Amanda, sorry for the delay in taking care of your request. Our records indicate that we processed a full refund a few days ago.
Oct. 22nd, 2018
Review Source
Jessica Folly New York, NY
NOT PAID AFTER ACCOUNT WAS SUSPENDED
They promised to pay my hard earned $$ after account was suspended but i received none. Its almost 2 months. They have gone silent.
@Jessica Folly
1 year ago
Reply from TutorMe
Jessica,
As you know, we had a discussion over email yesterday afternoon (9/23) before you posted this review, in which I mentioned how we are going to remedy this situation.
If you have further questions, please reach back out on that thread and I will discuss with you there.
Sincerely,
Andrew
Sep. 24th, 2021
Hana Shigematsu Beverly Hills, CA
Total fraud, they charged us for two hours of tutoring when I only used their trial session. Stay away.
4 years ago
Reply from TutorMe
Hi Hana, we are terribly sorry your experience with TutorMe was less than perfect. Please email us at so we can make this right.
Oct. 16th, 2018
