US Consumer Attorneys
Is This Your Business?1.0
Author: Kaitlyn Short
US Consumer Attorneys (USCA) is a law firm that specializes in timeshare cancellation. Dedicated to protecting consumers from unfair timeshare sales tactics, USCA's experienced attorneys and support professionals have successfully helped people from around the country find a way out of their timeshare obligation.
US Consumer Attorneys boasts a proven track record in various areas of law, including complex civil litigation, antitrust law, unfair competition, trademark law, bankruptcy law, consumer law, corporate law, securities law, and contract law with an emphasis on timeshare disputes and litigation.
USCA affiliated attorneys have offices across North America, including the following locations:
Unlike many other companies specializing in timeshare exit, USCA suggests that consumers contact their timeshare company first. Its disclaimer states: "If you are suffering from a financial hardship and are no longer able to afford or simply want to sell your timeshare, call your timeshare company and see if they are willing to take back their timeshare as many of the timeshare developers have programs designed for those in financial distress or simply want to sell." Only after that route has failed, does it suggest contacting for a quote.
Keep reading our US Consumer Attorneys review to see pros and cons of working with this law firm to get rid of an unwanted timeshare.
Top Ranked Companies
The Good
- Multiple Exit Situations
- Client Service Guarantee
- Price Match Policy
- No Hidden Fees
- Bulk Discount
- Timeshare Cost Calculator
Multiple Exit Situations
US Consumer Attorneys can help to resolve several different types of timeshare ownership, including the following conditions:
- Mortgage and non-mortgage ownership
- Clients who are still paying a timeshare mortgage and those that have finished paying
- Deeded and non-deeded agreements
- Vacation club, resort, RV, and campground membership contracts
- Agreements with timeshare companies based in the United States, Caribbean, Europe, and Mexico
Client Service Guarantee
This timeshare exit specialist offers a unique Client Service Guarantee which promises the following:
"We guarantee that as a client of US Consumer Attorneys you will receive cost-effective legal services delivered in a timely manner. We promise to involve you and communicate with you. We cannot guarantee outcomes; we do guarantee your satisfaction with our service. If US Consumer Attorneys does not perform to your satisfaction, inform us promptly. We will resolve the issue to your satisfaction, even if it means reducing your legal fees."
Price Match Policy
A Price Match Guarantee is also offered for consumers seeking a Paid In Full Timeshare Cancellation. Timeshare owners who have finished paying off their mortgage can bring in a quote from a timeshare exit company or law firm and USCA will match or beat the price.
The fact that US Consumer Attorneys offers a price match guarantee is pretty unique. It is rare to find an offer like this in the timeshare cancellation industry.
No Hidden Fees
Clients of US Consumer Attorneys pay a one-time timeshare termination fee. The company even states, "Even if we have to sue your timeshare company, you WILL NOT be responsible for any additional legal fees."
Keep in mind that every timeshare exit situation is unique, so the termination fee will vary from resort to resort. Still, this policy is helpful in helping to understand that you won't be subject to additional hourly attorney fees that can add up quickly.
Bulk Discount
If a client has more than one timeshare contract to exit, US Consumer Attorney can work with multiple resorts. Additionally, special pricing is offered for those with two or more timeshare terminations — if they are paid for at the same time.
Timeshare Cost Calculator
The US Consumer Attorneys website offers a detailed cost calculator to help understand timeshare expenses, how they can add up over time, and how the different types of fees combine.
The Bad
- Must Call for Pricing
- Attorney Information
- Legal Issues
Must Call for Pricing
As with nearly all timeshare exit companies, US Consumer Attorneys does not disclose any pricing information on its website. The company does say that if offers fair pricing, but this is difficult to verify without calling the company for a quote.
Pricing will depend on several circumstances, including the timeshare developer, type of timeshare agreement, and what you were told during the timeshare sales presentation or by the sales staff.
However, US Consumer Attorneys does offer a one-time fee and a price match guarantee (to owners that have paid off their timeshare mortgage). So, after your quote is complete, you will be better prepared to comparison shop and bring in a competitor quote to price match.
Attorney Information
While USCA is a law firm, or a group of affiliated attorneys, its website doesn't have much information about the actual lawyers that it works with. Once you sign up with this provider, you will be assigned to an attorney and receive a Welcome Package in the mail with information about the process and your lawyer.
Legal Issues
US Consumer Attorneys has been sued by multiple timeshare companies. Timeshare company Diamond Resorts filed a lawsuit against USCA for false advertising, which recently settled. According to the press release, "... USCA will be forbidden from targeting Diamond Resorts members in the future. Diamond Resorts has also secured a proposed permanent injunction that will terminate the false advertising used by the USCA Parties to mislead timeshare consumers throughout the country."
The Bottom Line
US Consumer Attorneys is comprised of experienced timeshare attorneys and exit industry professionals who are dedicated to providing quality customer service. Consumers who have been the victim of timeshare fraud or misrepresentation may want to call USCA to schedule a consultation.
US Consumer Attorneys charges a one-time timeshare termination fee, rather than hourly billing. It offers several service guarantees, including a satisfaction guarantee and a price match guarantee.
However, if consumers want to find out how much it will cost to work with a USCA timeshare lawyer, they will have to contact the company with details about their specific timeshare situation.
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Sharon Karaica Chapel Hill, TN
2 years ago
