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Author: Kaitlyn Short
Based in Madison, New Jersey, and Orlando, Florida, Resolution Timeshare Cancellation is a family-owned boutique cancellation firm. It was created to solve the three biggest problems with the timeshare exit industry:
Because it is not a law firm, the company states that Resolution can offer clients a cancellation program at an affordable price, a secure money-back guarantee, and a no upfront fee option. Resolution pledges to put its clients' interests first and foremost.
Continue reading for the pros and cons of working with this timeshare exit specialist.
Many timeshare exit companies require a down payment or upfront fee, claiming it is necessary to get the ball rolling. Once they have your money, there are promises to have you out of your timeshare contract in just a few short weeks. The catch?
Most timeshare owners will never hear from the company (or person) again, still be locked into their contract, and out a couple of thousand dollars.
Unfortunately, this is a common scam throughout the timeshare cancellation industry.
Here's how Resolution is different.
Resolution offers its clients a true no upfront fee escrow option — meaning Resolution doesn't get paid until the timeshare company releases you from your contract.
While this may not seem like a big deal, it is incredibly beneficial in protecting you from getting scammed.
Companies that offer escrow — like Resolution — can guarantee a level of security during the timeshare closing process.
Resolution is one of the only timeshare exit companies to offer a flat-rate pricing structure. Additionally, Resolution boasts being the only cancellation firm that will give consumers a price quote without asking how much money the client is paying on their timeshare.
While most other companies use a quote-based pricing structure, Resolution's clients pay the same flat fee to cancel their ownership, depending on whether or not they have a mortgage:
Resolution's website is refreshing, as it provides a high level of transparency about what it takes to cancel a contract. The company doesn't believe in lying or misleading its customers. In fact, the company aims to help people who have already been lied to and misled by timeshare companies.
The website employs an anti-salesperson persona and aims to be completely transparent. For example, many other timeshare companies will claim that a case can be closed in as little as 6 to 10 months. Resolution claps back by saying that a more realistic time frame is 10 to 14 months.
Of course, this isn't always the case and some Resolution clients will be out of their timeshare contract in a matter of weeks. But the point is that Resolution is honest with its clients and sets a realistic expectation.
Another topic that Resolution believes in being completely transparent about is timeshare exit programs.
Most timeshare companies offer an exit program. However, these programs are often designed to convince timeshare owners to keep their timeshare or try and resell it — which they know will typically never happen.
The only exit programs that Resolution endorses are Wyndham's Certified Exit program and Marriott's Deed-Back program.
Although Resolution Timeshare Cancellation is a relatively young company, it's packed with experienced employees.
According to the company, "Resolution is made up of industry executives and founders of some of the most respected cancellation firms in the industry, with over 27 years of combined experience. Add to that the 50-year tenure of our legal counsel, the 12 years of public service work done by our CEO for the non-profit sector, plus the 21 years experience of our credit protection specialists, and you'll find the true extent of our reputation and experience exceeds the most established of cancellation companies."
Resolution has received good reviews on other online review sites. The Better Business Bureau has given Resolution Timeshare Cancellation an A- rating and currently does not host any complaints.
Unfortunately, Resolution Timeshare Cancellation doesn't work with all timeshare owners from every resort. It does not work with customers who purchased the following timeshares:
While it’s unfortunate that RTC can't help timeshare owners with these three vacation companies, it's nice that this is super transparent, so people don't waste time trying to get a consultation with a firm that can't help.
If you're looking to get rid of your timeshare property but want to work with an affordable and trustworthy timeshare exit company, we highly recommend Resolution Timeshare Cancellation.
Resolution Timeshare Cancellation provides a fresh perspective on the timeshare exit industry.
The timeshare exit team is wholly transparent and attempts to put its clients' wants and needs first. Consumers pay a flat-rate fee — something that is one-of-a-kind in this industry.
Additionally, Resolution offers a no up-front fee escrow payment option — another impressive feature that protects clients from all possible scams.
Unfortunately, Resolution can't help you if you're a timeshare owner that has a timeshare with Club Land'or, Massanutten, or Disney.
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Ann C Rancho Cucamonga, CA
1 year ago
Reply from Resolution Timeshare Cancellation
Jan. 9th, 2023
Featured Review
Review Source
Judith Rita Murray Cape Coral, FL
2 years ago
Reply from Resolution Timeshare Cancellation
Sep. 7th, 2022
Fei S
1 month ago
Coleman Coffey
7 months ago
Reply from Resolution Timeshare Cancellation
May. 15th, 2024
Dannielle M.
1 week ago
Review Source
Janet and Bob Bryden Waymart, PA
1 year ago
Reply from Resolution Timeshare Cancellation
Aug. 2nd, 2023
Yessy De La Torre Denver, CO
2 years ago Edited June 29, 2022
Reply from Resolution Timeshare Cancellation
Sep. 7th, 2022
Review Source
Raman B Chauhan Ottawa, ON
3 years ago
Reply from Resolution Timeshare Cancellation
Nov. 2nd, 2021
Ann Cook Ocean Isle Beach, NC
3 years ago
Reply from Resolution Timeshare Cancellation
Jul. 8th, 2021
JED Birsfelden, BL
4 years ago
Reply from Resolution Timeshare Cancellation
Jun. 8th, 2020
David Gower Ossining, NY
1 year ago
Reply from Resolution Timeshare Cancellation
Feb. 27th, 2023
Vidya D Hollywood, FL
3 years ago
Reply from Resolution Timeshare Cancellation
Sep. 2nd, 2021
Annette Baker Waxhaw, NC
3 years ago
Reply from Resolution Timeshare Cancellation
Aug. 25th, 2021
Review Source
Walter W Raleigh, NC
3 years ago
Reply from Resolution Timeshare Cancellation
Aug. 3rd, 2021
rick woods Wellington, FL
4 years ago Edited September 14, 2021
Reply from Resolution Timeshare Cancellation
Oct. 16th, 2020
Asier Mendibe Springfield, MA
4 years ago Edited September 14, 2021
Reply from Resolution Timeshare Cancellation
Apr. 1st, 2020
Henry Hinson Rocky Mount, NC
1 year ago
Reply from Resolution Timeshare Cancellation
Jul. 21st, 2023
Debra Snyder Lakewood, IL
4 years ago
Reply from Resolution Timeshare Cancellation
Jul. 1st, 2020
Edward Zinski
9 months ago
Reply from Resolution Timeshare Cancellation
Feb. 29th, 2024
Review Source
Joyce Sica Glenview, IL
3 years ago
Reply from Resolution Timeshare Cancellation
Sep. 2nd, 2021
Kevin McSherry Ringwood, NJ
1 year ago
Reply from Resolution Timeshare Cancellation
Jun. 29th, 2023
Richard Thomason Mount Juliet, TN
4 years ago
Reply from Resolution Timeshare Cancellation
Jun. 8th, 2020
Stephen Greenville, TX
3 years ago
Reply from Resolution Timeshare Cancellation
Sep. 20th, 2021
Review Source
Hannah Barth Tallahassee, FL
3 years ago
Reply from Resolution Timeshare Cancellation
Nov. 15th, 2021
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