Primo Management Group

• Business in the News
• Case Managers Assigned
• Money-Back Guarantee
• Discounts for Vets

Business in the News

In the past several years, Primo Management Group has been featured in several news outlets, including the following:

• Forbes
• Itravelnet.com
• TripAtlas
• Punch Debt In The Face
• Best Finance Blog
• Disease Called Debt

Case Managers Assigned

This timeshare cancellation company provides consumers with a hands-on, boutique-style customer service approach. Every new client with PMG will be assigned a case manager — whose entire job is to keep clients in the loop throughout the whole timeshare exit cancellation process.

In addition to monthly case updates, if customers ever have questions, concerns, or just want an update on their cancellation with the timeshare company, they are encouraged to call their case manager directly. This level of personalized service isn't always the case with timeshare exit companies.

Money-Back Guarantee

As a consumer advocate, Primo Management Group offers a money-back guarantee to all of its clients. That way, if PMG isn't able to cancel your resort contract, you are eligible for a full refund of your service fee. This guarantee helps to build trust with prospective consumers that are wary of having to pay thousands of dollars to end their vacation club membership with no promise of results.

While PMG cannot promise that it can cancel every contract, it can guarantee that you won't waste money on its services.

Discounts for Vets

Primo Management Group is a Wounded Warrier Project Corporate Champion. A veteran-owned business, PMG offers timeshare exit discounts to the following groups:

• Active military members
• Military veterans
• First responders

The company doesn't disclose the extent of the fee discount but recommends that veterans looking to end their timeshare contract mention should ask about it during their phone call consultation.

• Vague Pricing Information

Vague Pricing Information

Every timeshare cancellation experience is unique. With every situation and circumstance being unique, it is nearly impossible to provide clients with standard fees. That’s why Primo Management Group has trained timeshare consultants to ask a series of questions that are designed to determine the specific course of action, during each timeshare owner consultation.

While it is understandable not listing prices on the site, it would be helpful to consumers if the exit company would include a list of questions that PMG’s timeshare consultant may ask during the free consultation call. This would be extremely helpful to prospective clients as they would be able to gather the necessary information beforehand and be able to answer the questions without having to search through a pile of documents from their resort.