Wesley Financial Group Logo

Wesley Financial Group

check_circleVerified

star star star star star
374 User Reviews

9.9

Overall Score

Wesley Financial Group, LLC (WFG) is a timeshare exit company based in Franklin, Tennessee. Founded in 2011, WFG helps people that are experiencing financial stress caused by a timeshare obligation. It specializes in resolving timeshare issues caused by deceitful sales tactics. For example, WFG helps timeshare owners who feel like they have been lied to, misled, or pressured into a timeshare agreement.

Since its start in 2011, Wesley Financial Group from a team of just two — McDowell and his son — to hundreds. It operates two Tennessee offices, as well as one in Nevada.

Wesley Financial Group handles all phases of the cancellation process internally and boasts a 98% success rate. In 2019, the firm helped over 15,000 families cancel more than $50 million in timeshare mortgage debt and maintenance fees. To back up its claims of ongoing success, WFG regularly shares its latest timeshare debt elimination achievements on social media.

Read on for the pros and cons of choosing Wesley Financial to cancel your timeshare — or skip ahead to read Wesley Financial Group reviews from customers.

thumb_up

The Good

  • 100% Money-Back Guarantee
  • Straightforward Timeshare Exit Process
  • Personalized Customer Care
  • Experienced Company Leadership
  • Timeshare Maintenance Fee Calculator

100% Money-Back Guarantee

Wesley Financial Group offers customers a money-back guarantee.

Once accepted as a client, you are covered by a money-back guarantee, which states that your timeshare will be terminated within the contractually agreed upon timeframe. The company's Service Agreement with each client determines with specificity the types of termination that will satisfy the guarantee.

If their timeshare ownership is not terminated during the contractually agreed upon timeframe, then WFG, upon written request from the client, will refund 100 percent of the fee that the client paid to Wesley Financial.

Straightforward Timeshare Exit Process

This timeshare exit company has a simple, transparent process, with four simple steps:

  1. First, a timeshare owner signs up for a free consultation.
  2. An Account Director is assigned to create a file and assist clients in having their account approved for guaranteed cancellation.
  3. Next, the Resolution Department will work around the clock to have the client's contract permanently terminated. Clients are assigned a single point of contact and will receive timely and regular updates from them on their account.
  4. The last step is clients being timeshare free. Once everything is sorted and the timeshare is canceled, clients will receive confirmation and can celebrate.

Personalized Customer Care

When you work with Wesley Financial Group, you are assigned a case manager to guide you throughout the process. No matter the industry, consumers appreciate having an actual person, whose name they know,  that is familiar with your situation to call or email, rather than just a hotline covered by all-purpose service agents. 

search

Highlight: Customers appreciate WFG's customer service throughout the process.

The timeshare exit process can take anywhere from months to years. When timing is unknown, it's helpful to have more than just a customer service hotline to call for help. WFG assigns service reps to each account. Customer reviews praise WFG's client support team and express satisfaction with the team's service.

 

Click on the links below to check out Wesley customer reviews mentioning the following:

Experienced Company Leadership

Wesley customers benefit from the company's expert leadership. Wesley Financial Group CEO Chuck McDowell is known as a pioneer of the timeshare advocacy industry. Born and raised in Tennessee, McDowell started his first company in 1982 and spent some time as a stockbroker. He later joined the insurance industry before becoming a sales representative for Wyndham Destinations — the world's most extensive vacation ownership and exchange company.

While working for Wyndham timeshare sales for less than a year, McDowell learned that the timeshare industry was not what he thought it was. He felt that the company encouraged deceitful tactics to get consumers to buy a timeshare. He left the industry to work for the opposing side, fighting for consumer rights. 

search

Highlight: CEO Chuck McDowell stood up to Wyndham, the biggest timeshare company in the world. 

Soon after leaving timeshare sales (and helping people get their money back), Wyndham Vacation Resorts, Inc. filed a $5.9 million lawsuit against McDowell. Against the odds, McDowell withstood the suit and won. It took a jury less than 20 minutes to side with McDowell in Federal Court. 

To this day, McDowell continues to fight against timeshare fraud.

Timeshare Maintenance Fee Calculator

A timeshare obligation can quickly grow over time. The WFG website has a helpful calculator tool to help timeshare owners understand their growing maintenance fees.

thumb_down

The Bad

  • Prospective Client Vetting

Prospective Clients Vetting

Wesley Financial Group uses a thorough review process to vet prospective clients. Not everyone is accepted. Several factors determine the eligibility of each timeshare owner, including the following:

  • Which resort developer your timeshare agreement is with — WFG works to cancel timeshare contracts from over 300 timeshare companies and vacation ownership programs
  • What you were told during the timeshare sales pitch and signup process

Not everyone looking to get rid of an unwanted timeshare will be accepted as a client by this timeshare relief company. 

gavel

The Bottom Line

Chuck McDowell founded Wesley Financial Group to help people who feel like they were lied to, misled, or pressured into a timeshare purchase. The company takes great pride in assisting people and putting its customers and their financial goals first.

Those interested in getting rid of their timeshare can sign up for a free consultation. If accepted, Wesley Financial Group will do everything in its powers to cancel the timeshare contract. If for some reason, the company cannot deliver within the specified time period, the company offers a 100 percent money-back guarantee.

If you are still undecided, scroll down for verified Wesley Financial reviews from consumers. 

Have you worked with Wesley Financial Group to cancel your unwanted timeshare contract? Let us know about your experience with a quick review below.

Was this content helpful?
thumb_up Yes thumb_down No

Message from
Wesley Financial Group

Wesley Financial Group, LLC (WFG), is a timeshare exit company based in Franklin, Tennessee. Founded in 2011, WFG helps people who have been lied to or misled during the timeshare sales process. WFG specializes in resolving timeshare issues created through deceitful sales tactics by assisting individuals in canceling their timeshares along with the debt associated with the timeshares. Since starting in 2011, Wesley Financial Group has expanded from a father-son team (the McDowell family) and has transformed into a company with over 350 employees. It operates a Tennessee office and one in Nevada. Wesley Financial Group handles all phases of the cancellation process internally and boasts a 98% success rate. In 2019, the firm eliminated more than $50 million in timeshare mortgage debt and maintenance fees and to date has helped over 15,000 families. WFG publishes regular press releases and posts weekly debt cancellation achievements on social media.

keyboard_arrow_up keyboard_arrow_down

Star Rating

5.0

star star star star star

374 Reviews

Review Breakdown

5 grade

97%

4 grade

2%

3 grade

0%

2 grade

0%

1 grade

0%

Sentiment Criteria

Value

star star star star star

Quality

star star star star star

Service

star star star star star

Trustworthiness

star star star star star
cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
star star star star star

Maureen Hightower Palm Coast, FL

After being deceived and taken advantage of multiple times by Timeshare Giant, Diamond Resorts, my husband and I realized we had to take proactive measures to protect our financial well being and mental health. We are senior citizens and believe the staff at Diamond perceived as vulnerable, easy targets. We attempted to negotiate a way out of our contract without assistance, and were not offered any resolution. We researched and found Wesley Financial Group. We felt comfortable because their philosophy is congruent with the way we conduct ourselves in our personal and business dealings. Everyone was cordial, knowledgeable, and empathetic Our Resolution Specialist, Ms. Katelynd T was exceptional. She used multiple means of communication with us, calls, texts, and emails to carefully explain exactly how the process would work. She let us know what to expect and reassured us that our issue would be resolved. Once she was involved, we immediately experienced peace of mind, as she was always available when we needed extra encouragement or clarification. We followed her directions, and now we are on our way to a future without the stress of this insurmountable financial burden. Wesley Financial Group gets results!

1 month ago

star star star star star

Robert J Navarre Moline, IL

My wife and I appreciated the personal attention we received from Anamelia. Initially she explained the process and she stuck to it . We were constantly in contact with her and followed her directions immediately. We started our journey with Wesley Financial Group on April 1st 2020 and on December 22, 2020 we have a voluntary surrender agreement and cancellation of our timeshare account. Our purchase of the timeshare was high preasure and misleading and we were never able to use any of the promised benefits extended. We will sing high praise of WFG to any who will listen and warn all against the 4 night special if you just attend a two hour meeting. Timeshare sales people make the good cop bad cop routine look like Jesus and St. Peter

7 months ago

star star star star star

W Cohea ,

Wesley Foundation has done all they promised and we're almost there. Every time I have talked to anyone in the company, I was made to feel like they took a personal interest in my problem. After seeing horror stories on social media about timeshare release companies, I'm so glad I saw their commercial on TV and decided to give them a call. Thanks to Cathy F and all the others who were great, calling me on every step and keeping me aware of my next step!

9 months ago

star star star star star

Kelly schorgl Kansas City, MO

Awesome. I was so frustrated with the rising maintenance cost and our inability to book a vacation where we wanted. Thanks to my personal assistant Daniel with Wesley financial group we tackled it as a team. The faster he got me information the faster I did what I was supposed to do and we accomplished the unthinkable in an extremely quick time. Now I am going to get my mom involved with Wesley financial group to get her out of her timeshare. YES! I am a real person and not a robot.

10 months ago

star star star star star

Peter G Collingswood, NJ

What a weight that has been lifted off my shoulders!! Wesley Financial Group did exactly what they said they would do and got me out of my Timeshare. I was assigned a personal assistant Avery G and she was kind attentive and guided me all the way through the process never leaving you without an answer or response. I firmly believe if I hadn't chosen to go with WFG I would still be fighting my timeshare today.

11 months ago

star star star star star

Bob & Sonya Orlando, FL

We are extremely pleased with WFG, Jenni R and Andie R, were a pleasure to work with, they kept in constant contact through the process, they knew their business , were very caring, personal and professional. With their help and advise we were able to terminate a fairly knew contract, and to get rid of the ownership with another timeshare company, both in a very short time. We are just waiting for the final closing papers form both timeshare companies. Everyone who contacted us form WFG, were extremely professional, efficient and courteous, Thank you WFG for getting us out of this burden. Bob & Sonya

1 year ago

star star star star star

Jessie c knight Ocala, FL

My experience with Wesley Financial group has been extremely good and there personal are really nice and they listen to you , call you back prompfully if you leave a message . When I started with Wesley Financial group I was afraid that it was going to be a long drug out process of getting out of our time share but I was badly fooled

11 months ago

star star star star star

Debra Houston Irvington, NJ

Wesley Financial provided us with excellent service, in canceling our timeshare. They work with you, on a personal level, as if you are their only client. They provide fast service, they stay in close contact with their client, and they treated us like family. Their service is excellent, I would highly recommend this company, to handle your timeshare cancellation!!!

1 year ago

star star star star star

RITA DAVIS North Bay, ON

WE HAVE JUST DIVESTED OURSELVES OF 5 TIMESHARES WITH THE EXCELLENT SERVICES OF WESLEY FINANCIAL GROUP! OUR PERSONAL AGENT ALI RYAN WAS AMAZING TO WORK WITH. SHE WALKED US THROUGH THE PROCESS AND WAS EXTREMELY HELPFUL AND PERSONABLE. THANK YOU WESLEY FINANCIAL, WE CANT WAIT TO GET ON WITH OUR LIVES!

1 year ago

star star star star star

richard l. hatin Hooksett, NH

The personal touch. Highly professional and patient staff carefully informed and assisted us with each step in the process. They heard our concerns and replied fully. They replied quickly and effectively to our messages. No patronizing, no over promising and no pressure. We are very satisfied and would recommend WFG to anyone.

1 year ago

star star star star star

solange lemenager Brookings, OR

We had a cloud hanging over us and sunny skies are finally returning thanks to Wesley Financial Group. We are almost done with final details and had excellent help along the way with personal attention from our Wesley assigned agent. They didn’t sugarcoat expectations which I appreciated.

1 year ago

star star star star star

leona ROBINSON Spring Lake, NC

quick response to questions and concerns they take a personal interest in your unwanted debt

1 year ago

We're on a mission to empower consumers to make the best decisions and connect confidently with companies that deserve their business.

© 2021 BestCompany.com LLC - All rights reserved Privacy Policy | Terms | Do Not Sell My Personal Information