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Resort Advisory Group

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LAST UPDATED: June 30th, 2022

Founded in 2011, Resort Advisory Group is a timeshare exit company based in Irvine, California with a strong online presence and many reviews across several platforms. It is a full-service firm that manages credit protection for clients during the timeshare cancellation process. 

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The Good

  • Strong Marketing Presence
  • Offers No Up-Front Fee Escrow Option 
  • Timeshare Exit Time
  • Credit Protection
  • Live-Chat Option
  • Robust FAQ Page

Strong Marketing Presence

Resort Advisory Group has an advertising presence on TV, radio, and the internet. Resort Advisory Group has many online positive reviews. As with all companies, there may be a negative review in the mix, but we appreciate to see most have been immediately resolved with Resort Advisory Group reaching out to manage the complaint.  

Offers No Up-Front Fee Escrow Option

Resort Advisory Group has a unique offer for clients to feel secure with using its services. Rather than a guarantee that lacks backing which is common in the industry, Resort Advisory Group offers an escrow service that ensures the firm will not be paid until the customer gets out of the contract.  

Timeshare Exit Time

Most clients report it takes about 6–12 months for Resort Advisory Group to manage their timeshare obligations. This resolution period is average for the industry. 

Credit Protection

Another unique customer benefit that Resort Advisory Group offers is credit protection. Resort Advisory Group will protect consumer credit during the timeshare exit process which is uncommon for most timeshare exit firms.  

Live Chat Option

Resort Advisory Group recently added a handy tool on its website for potential customers to benefit from a live chat option. 

Robust FAQ Page

Resort Advisory Group has a very thorough FAQ page on its website. We like to see when timeshare exit companies provide this for their customers as it gives a lot of detail on every aspect of its standard process. Timeshare exiting is stressful and information and resources are beneficial for timeshare owners as they shop which company to use.

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The Bad

  • Lack of Cost Information

Lack of Cost Information

Resort Advisory Group does not give pricing information without a case evaluation first. This is common in the timeshare cancellation industry. Companies cannot quote exact fees because they cannot gauge how many hours of work the analysts, lawyers, and staff will be spending on any specific case. Fees are assessed after the evaluation.

The average price for the industry can range from $3,000 to $6,000. If a customer has a timeshare that is not paid off and has a mortgage, the cost will be higher. 

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The Bottom Line

If you are interested in a timeshare cancellation firm, Resort Advisory may be a great option for you. The company has a lot of experience, a strong media presence, and positive reviews on many platforms. It offers no up-front fee escrow option and free consultation services. 

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