Karen and Bryan Holloway have worked in the timeshare advocacy industry for over a decade. In 2012, they founded Lonestar Transfer as a way to help people on a larger scale. With offices in Rockwall, Texas, and Murrieta, California, Lonestar Transfer is a family-owned business that is dedicated to assisting people in getting out of the lifetime liability of timeshare ownership. This timeshare exit company has helped more than 9,000 satisfied clients since its start.
Keep reading for pros and cons of working with Lonestar Transfer to help end your timeshare obligation.
Lonestar Transfer offers two main services, based on the type of timeshare contract: helping timeshare owners with title transfer and timeshare mortgage cancellation.
The Mortgage Cancellation program works best for timeshare owners who missed the rescission period — a period of 5–15 days, depending on state law, after purchase wherein an owner may legally rescind the contract.
The timeshare mortgage cancellation program is specially designed to help people who currently have a mortgage on their timeshare property. If the mortgage is paid off, property or share owners would not qualify for the program but could be a good fit for the timeshare cancellation service, as referred to as the Timeshare Title Transfer program.
Lonestar Transfer’s Timeshare Transfer program provides all of the following services:
Just like most other transfer companies, Lonestar offers a 100% money-back guarantee for its services, to help defray some of the financial stress consumers encounter when trying to cancel their contract with a timeshare company.
However, to learn more about the guarantee, you do have to contact customer service for a free consultation. The terms and conditions of this guarantee are not available online.
When compared to other timeshare cancellation sites, Lonestar Transfer provides limited information online. While there is some information about the Timeshare Transfer program, it would be useful to know the exact process one might go through. And there is even less information about the Mortgage Cancellation program.
It would be helpful for Lonestar Transfer to include the following:
Furthermore, Lonestar Transfer’s blog only has a few articles and the most recent one was written in 2018. While this is probably not a major concern, it does put into question the accuracy of the rest of the website. State laws are constantly changing and consumers should be able to trust that a website has the most accurate information regarding any new requirements. While the company’s blog isn’t a surefire way to see when the site was last updated, interested consumers should call the company for the most up-to-date information.