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Author: Kaitlyn Short

LAST UPDATED: March 10th, 2021

True Company was founded in 2011 with the desire to provide true value, true integrity, true innovation, and truly top quality to customers wanting to invest in teeth whitening products. Originally named “Truewhite,” True Company has successfully made the change and continues to be seen as a successful company in the teeth whitening industry. True Company uses safe and natural light technology to ensure safety for skin and teeth during teeth whitening.

Products are guaranteed to contain no harmful elements. Its innovative formula made with safe and effective antioxidant blends continues to provide proven results. True Company is known for a number of its products such as the smile whitening system, truewhite mouth trays, the truewhite deluxe teeth whitening kit, and the truewhite activated charcoal powder mint. To ensure quality and customer satisfaction, truewhite provides a warranty on all products claiming that all products are free of defects and extending up to one year after product purchase. If you feel that your product is in need of repair or replacement, you can reach out to customer service representatives to see if they are in agreement. If it is decided that the product needs to be replaced, you will receive a prepaid label provided by True Company and you will send your product in. If it is not fixed, it will be replaced.

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Tabitha Hendrix Norcross, GA

Zero stars should be an option! Placed order November 10, 2020 was told at that time would be 7-10 days to ship. Waited a month due to circumstances to call and message them, took weeks to get a response just to say they were delayed a bit but would be sent out again within 7-10 days. 2 more months go by and still nothing. I reach out again and get the same in March 2021 has yet to be shipped. I demand a refund to just be done with it and was told to send PayPal info and they would refund more than a week later no refund or returned message! Horrible communication! Horrible on following arranged agreements!

3 years ago