SmileDirectClub offers bright on teeth whitening supplies in addition to its clear aligner offerings. Bright on products utilize the same enamel-safe whitening agent that dentists use, but products are less than half the cost of professional teeth whitening services. The company offers at-home whitening kits for different amounts of time, including one year kits, six-month kits, and touch up options. 

SmileDirectClub claims that using its bright on whitening gel for one week, five minutes each morning and night, can whiten teeth up to nine shades and last for six months. The company’s products also include a 20-LED accelerator light that is powered by smart phones, its own electric toothbrush, and whitening toothpaste.

The Good

  • LED Light
  • Pen Supply
  • Phone Compatibility

LED Light

SmileDirectClub has a variety of packages available for teeth whitening options. Most of these packages include an LED light which accelerates teeth whitening and is three times faster than teeth whitening strips. The blue wavelength on the LED light accelerates the bright on formula, creating a whiter smile faster than others. The bright on whitening removes years of tough stains and transforms your teeth with enamel-safe whitening agents approved by dentists. The treatment can last an average of six months, although many customers have reported whiter teeth immediately after use. 

Pen Supply

Also found in the teeth whitening packages purchased through SmileDirectClub are premium teeth whitening pens. The pens feature mint flavors, fast absorbing technology, and have a no-mess brush applicator. A whitening pen is a great way to touch up a specific tooth or certain area with a stain that needs extra whitening. The easy-to-use pens provide professional-quality teeth whitening all from the comfort of home. No need to go to the dentist's office; the oral care products are all available for at-home use.

Phone Compatibility

Something unique about SmileDirectClub is the compatibility between devices. Not only does the hands-free, smartphone powered LED accelerator light whiten your teeth, but it also connects with your android or iPhone. This makes it easy to whiten your teeth everywhere. Results make your teeth notably whiter and brighter. 

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The Bad

  • Can't Whiten Teeth While Wearing Aligners

Can't Whiten Teeth While Wearing Aligners

SmileDirectClub also provides clear aligner bundles for people who want to straighten their teeth at home. Some invisible braces providers offer teeth whitening solutions that pair with your aligners so you can whiten your teeth while simultaneously wearing your aligners and straightening your teeth. SmileDirectClub's teeth whitening kit is separate from its aligner treatment, so you'll need to whiten your teeth separately and won't be able to put your teeth whitening solution on while wearing your aligners. 

However, this is convenient for people who only want to whiten their teeth and don't plan on purchasing the invisible braces treatment, so it may be a positive that SmileDirectClub sells its teeth whitening separately. 

The Bottom Line

SmileDirectClub 

offers great products like the LED accelerator light and bright on kit, compatibility among technology, and customizable smile-correcting clear aligners. You are getting a great deal for the product as well as fast shipping and high-quality teeth whitening. You can also make an appointment or order your impression kit for SmileDirectClub aligners to see how your smile can be improved. 

User Reviews

Star Rating

4.5
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89 Reviews

Review Breakdown

5 star
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4 star
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1 star
3%

Sentiment Criteria

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Cindy

March 9th, 2020 DETAILS arrow_drop_down
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very pleased with the results by using the whitening system

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Reply from SmileDirectClub

Mar 12, 2020

Cindy, we really appreciate your feedback!

Verified Customer

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Casey Lecco

March 9th, 2020 DETAILS arrow_drop_down
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It has been a breeze working with SmileDirectClub! They have made it so easy week through week.

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Reply from SmileDirectClub

Mar 12, 2020

Thanks so much for the review! We work hard to make sure every customer has the best experience in the best environment, and we are happy to see that reflected in this review.

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Briana Brewer

March 9th, 2020 DETAILS arrow_drop_down
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Nice product and services, only thing the product is a little uncomfortable.

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Reply from SmileDirectClub

Mar 12, 2020

Hello Briana, thank you; we appreciate your feedback!

Verified Customer

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Abigail

March 9th, 2020 DETAILS arrow_drop_down
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Works great. See results within a week. I really like and trust smiledirectclub. Highly recommend.

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Reply from SmileDirectClub

Mar 12, 2020

Abigail, we're delighted to read your review!

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Teresa Quigley

March 9th, 2020 DETAILS arrow_drop_down
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Everything going OK. Some aligners have to be filed extensively. Otherwise fine.

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Reply from SmileDirectClub

Mar 12, 2020

Hi Teresa, we appreciate you taking the time to leave us this feedback.

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Andera DeMatteo

March 9th, 2020 Neptune City, NJ DETAILS arrow_drop_down
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I am very pleased. Only issue is the trays are thin and cut my lip or they are too high and rub ir sqeeue my gums (the emory board is not that helpful for what im referring to)

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Reply from SmileDirectClub

Mar 12, 2020

Hello Andera, thank you; we appreciate your feedback! Please reach out to us at 800-848-7566 so we can better assist.

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Penny B

March 9th, 2020 DETAILS arrow_drop_down
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Have had too many mistakes and have been talked to like crap from customer service I emailed and call there extended customer service and nothing back from them thats was o er 3 weeks ago

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Reply from SmileDirectClub

Mar 12, 2020

Hi Penny, thank you for taking the time to leave us with this feedback. We are concerned to hear this as we take pride in the care and assistance our customer care teams provide. In order to better assist, please reach out to us at 800-848-7566.

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FunnyVon

March 9th, 2020 Andover, MN DETAILS arrow_drop_down
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I gave you guys four stars because it wasn't what I expected my spa to be what I was shown on the 3-D scan but you guys did a great job but not what I was

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Reply from SmileDirectClub

Mar 12, 2020

Hi Davon, we appreciate you taking the time to leave us this feedback.

Verified Customer

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Renee

March 9th, 2020 Laurel, MD DETAILS arrow_drop_down
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So easy to follow along with the program because of the reminders and check ins

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Reply from SmileDirectClub

Mar 12, 2020

Renee, we really appreciate your feedback!

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Terri Livingston

March 9th, 2020 Peculiar, MO DETAILS arrow_drop_down
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So easy to use. The directions are very easy to understand and follow. Have been kept informed and reminded when to change aligners.

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Reply from SmileDirectClub

Mar 12, 2020

Terri, thank you so much for the positive review!

Verified Customer

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Rosalba

March 9th, 2020 Fontana, CA DETAILS arrow_drop_down
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SmileDirectClub delivered my aligners on time. The box was complete and came with clear instructions. I began noticing a change in my smile 4 weeks into my plan. It has been a great experience, so far.

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Reply from SmileDirectClub

Mar 12, 2020

Hi Rosalba, thank you for taking the time to leave a review for us at SmileDirectClub. We're so happy to read this!

Verified Customer

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Larry Cromwell

March 9th, 2020 Cary, NC DETAILS arrow_drop_down
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Simplicity and steady informative communication.

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Reply from SmileDirectClub

Mar 12, 2020

Now that's an honor! Thank you so much, Larry.

Verified Customer

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Stevie

March 9th, 2020 Avon, MA DETAILS arrow_drop_down
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The process of getting rhe aligners was very easy if you go to the smile shop.

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Reply from SmileDirectClub

Mar 12, 2020

Now that's an honor! Thank you so much, Larry.

Verified Customer

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Jerry Jacobs

March 9th, 2020 Plainfield, NJ DETAILS arrow_drop_down
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We agreed on a price, once they debited my card, the price had increased & no one changed it.

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Reply from SmileDirectClub

Mar 12, 2020

Hi Jerry, thank you for taking the time to leave us with this feedback. We are always working hard to assist all customers in any way we can. In order for us to better assist, please reach out to us at 800-848-7566. Best, Jeffrey.

Verified Customer

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Jesica Land

March 9th, 2020 Navarre, FL DETAILS arrow_drop_down
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So easy to use and results show up fast, there isn't a bad taste and it's very affordable.

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Reply from SmileDirectClub

Mar 12, 2020

Jesica, we're delighted to read your review!

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Jenny Hauschildt

March 9th, 2020 Savage, MN DETAILS arrow_drop_down
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Very simple. Easy to follow what to do and when to change them

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Reply from SmileDirectClub

Mar 12, 2020

Thanks a million, Jenny!

Verified Customer

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DesaRae

March 9th, 2020 DETAILS arrow_drop_down
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Amazing! Results after one session and I've been doing this for months with no sensitivity!

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Reply from SmileDirectClub

Mar 12, 2020

DesaRae, reviews like this give us motivation and help us ensure we provide high-quality care.

Verified Customer

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Marlin

March 9th, 2020 DETAILS arrow_drop_down
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Its an easy and convenient way to straight your teeth

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Reply from SmileDirectClub

Mar 12, 2020

Marlin, thank you so much for sharing.

Verified Customer

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Christopher Lisa

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They were super friendly and knowledgeable.

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Reply from SmileDirectClub

Mar 12, 2020

Thanks a million, Christopher!

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Heather

March 9th, 2020 DETAILS arrow_drop_down
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The products are great quality for the price

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Reply from SmileDirectClub

Mar 12, 2020

Heather, your wonderful feedback and rating mean a lot to us.

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Kasey Franklin

March 9th, 2020 DETAILS arrow_drop_down
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I bought the whitening kit, and hands down best product available for whitening.

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Reply from SmileDirectClub

Mar 12, 2020

Kasey, your wonderful feedback and rating mean a lot to us.

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Israel

March 9th, 2020 DETAILS arrow_drop_down
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Everyone makes you feel very comfortable. The service is immaculate & ever since my journey started, SmileDirect has exceeded my expectations!

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Reply from SmileDirectClub

Mar 12, 2020

Israel, thank you so much for the positive review!

Verified Customer

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Vidal ellis

March 9th, 2020 DETAILS arrow_drop_down
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Excellent customer service..something to grin about ''

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Reply from SmileDirectClub

Mar 12, 2020

Thanks a million, Vidal!

Verified Customer

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Frances Deishler

March 9th, 2020 DETAILS arrow_drop_down
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Love the progress my teeth are making. The Bright On is working Great on Whiting my teeth!

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Reply from SmileDirectClub

Mar 12, 2020

Hi Frances, thank you for taking the time to leave a review for us at SmileDirectClub. We're so happy to read this!

Verified Customer

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Heather Ramsey

March 9th, 2020 DETAILS arrow_drop_down
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I've had major crowding in my teeth for many years. I really could not afford the extravagant cost of braces or Invisalign. Smile Direct is the only service provider that allowed me to not undergo a credit check to make payments. The customer service was a great and pleasant experience. Everyone was friendly. The processing times and delivery times were unusually expedient for a high-volume, busy company with so many orders to fulfill.

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Reply from SmileDirectClub

Mar 12, 2020

Wow! This means a lot to us, Heather. We sure are proud of both our team and the technology we use in order to give our customers a cost-effective and convenient option. Thank you so much for your kind words of support.

Verified Customer

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Tim Snare

March 9th, 2020 DETAILS arrow_drop_down
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Efficient, inexpensive way to get my straighter smile!

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Reply from SmileDirectClub

Mar 12, 2020

We love providing a convenient option for our customers. Thanks for taking the time to leave us a review, Tim.

Verified Customer

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Larry C Bobb

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Progress is easy to see and the devices are easy to use.

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Reply from SmileDirectClub

Mar 12, 2020

Thanks a million, Larry!

Verified Customer

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Annie O'Dell

March 9th, 2020 DETAILS arrow_drop_down
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I'm seeing results and liking what I see. AND they tell me when to change my forms.

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Reply from SmileDirectClub

Mar 12, 2020

Now that's an honor! Thank you so much, Annie.

Verified Customer

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Chan

March 9th, 2020 DETAILS arrow_drop_down
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Great service. Only very lately response to requires email that is all.

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Reply from SmileDirectClub

Mar 12, 2020

Hi Chan, we appreciate you taking the time to leave us this feedback.

Verified Customer

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Noonya

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The company does not know how to scale and grow. They do not share the truth and clearly are unable to make the profit winnings promised to investors. This company has never had a good finance dept. people have been taken advantage of and honestly when you first start you think that you're joining smart people at an established company but it is do or die and everyone is making it up as they go. Which is partial to what led them to take a deep dive in stock because everyone is scrambling to take care of the business with band aids and tape. The company culture is toxic and political. This place is really a lost cause.

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Reply from SmileDirectClub

Mar 12, 2020

Thank you for taking the time to leave us a review. We want all of our team members to enjoy working at SmileDirectClub. If you are comfortable chatting, please reach out to your People and Organization Business Partner so that we can talk through your concerns together. You can also give us a call at 800-848-7566.

Verified Customer

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Melissa

March 9th, 2020 DETAILS arrow_drop_down
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Was easy to do. Directions thorough. And they're not just for your money and take on any and evehone. My case was too severe so they didn't accept me. However they claim you get your money back if they don't and I've never seen my money back. Oh well I guess.

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Reply from SmileDirectClub

Mar 12, 2020

Hi Melissa, we appreciate you taking the time to leave us this feedback. Please reach out to us at 800-848-7566 so we can be of further assistance.

Verified Customer

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Hernan Geldstein

March 9th, 2020 DETAILS arrow_drop_down
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Everything was great since day 1. Everything arrived on time, fitting perfectly all my needs I am super happy with the final results

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Reply from SmileDirectClub

Mar 12, 2020

Hernan, we're thrilled to see your kind review!

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Janice Nagel

March 9th, 2020 DETAILS arrow_drop_down
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Smile club is great at the office location although if you have to call up you will in to issues with customer service support

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Reply from SmileDirectClub

Mar 12, 2020

Hi Janice, we appreciate you taking the time to leave us this feedback.

Verified Customer

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Kiley W.

March 9th, 2020 DETAILS arrow_drop_down
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They definitely deserve five stars, they've helped me out throughout this whole process of getting straight days without the extra cost, anytime I had a question or just a little concerned I would DM the Instagram account and they would answer within an hour. They are very helpful and kind and send text messages and emails every time you need to switch out your liners for the new ones all together my experience has been great with Smile Direct Club.

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Reply from SmileDirectClub

Mar 12, 2020

Wow! This means a lot to us, Kiley. We sure are proud of both our team and the technology we use in order to give our customers a cost-effective and convenient option. Thank you so much for your kind words of support.

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Emily Mansell

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It's quick, easy and not painful, like other brands are.

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Reply from SmileDirectClub

Mar 12, 2020

Thanks a million, Emily!

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Shannon

March 9th, 2020 DETAILS arrow_drop_down
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Overall I have had a good experience. The aligners do crack though and that is frustrating. Even when I am super careful, they still crack at the top. Especially the top teeth ones.

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Reply from SmileDirectClub

Mar 12, 2020

Hi Shannon, we appreciate you taking the time to leave us this feedback. Please reach out to us at 800-848-7566 if we can be of further assistance!

Verified Customer

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Nadia D.

March 9th, 2020 North Little Rock, AR DETAILS arrow_drop_down
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They're not bad. It's a super easy process to get started with and do at your own time no matter your schedule, but I found that they fix one problem and create a new one so try at your own risk.

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Reply from SmileDirectClub

Mar 12, 2020

Hi Nadia, we appreciate you taking the time to leave us this feedback. Please reach out to us at 800-848-7566 so we can further assist.

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take7

February 27th, 2020 Sandy, UT

It worked and it didn't give me as bad teeth sensitivity as white strips from the store. I would say about 2- 3 shades lighter. Worth the price and cheaper than the glo whitening.

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Reply from SmileDirectClub

Mar 12, 2020

We love providing a convenient option for our customers. Thanks for taking the time to leave us a review.

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Mykahla Nelson

February 25th, 2020 Managua, MN DETAILS arrow_drop_down
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This is awesome! My teeth have never been so white! I swear if you look at my smile you will go blind! This is also pretty affordable.

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Reply from SmileDirectClub

Mar 12, 2020

Thank you for taking the time to leave a review and putting a smile on our face!