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StopIRSDebt.com

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6.2

Overall Score

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Frederick Vockel Buffalo, NY

So without a doubt these guys are awesome, had a debt, now it's all gone - mostly - and no more headaches with the irs. Jade is superwoman.

9 years ago

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Anna Dublin, OH

BEST TEAM EVER! The people assigned to my case were all so professional and they got me RESULTS. Really went above and beyond for me and I am forever grateful!

9 years ago

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Bernie Waller Lansdale, PA

They stay in touch and go the extra mile

5 years ago

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Reply from StopIRSDebt.com

Thank you so much Bernie! We value our clients and I am glad it shows.

Apr. 16th, 2019

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John Doe Lillington, NC

They don't know what they are talking about . I feel like they are college graduates and have no clue what they are doing

5 years ago

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Reply from StopIRSDebt.com

I am sorry you feel this. Lets rectify this as quickly as possible. If you would be willing to provide some basic account information including your name etc I would be happy to provide you a full summary of your case. Please call (800)409-1024. Thank you!

Apr. 8th, 2019

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star star star star star

Gilbert Orozco

They did what they said, remove my tax problem.

5 years ago

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Reply from StopIRSDebt.com

Glad we could be of service and remove your tax problem! Thank you for the review.

Feb. 22nd, 2019

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Ms Ross

They have an open communication with customers.

5 years ago

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Reply from StopIRSDebt.com

Thank you for the review. We strive for great communication and full transparency with our clients.

Feb. 12th, 2019

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star star star star star

Snake

Great customer service...they helped me right away.

5 years ago

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Reply from StopIRSDebt.com

We are always here to help! Glad we could be of service and will continue to be. Thank you for the review.

Feb. 12th, 2019

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Anonymous

,answer all my question,been very helpful

5 years ago

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Reply from StopIRSDebt.com

Thank you!

Feb. 12th, 2019

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Lorna

Stand by their promise,and keep you informed

5 years ago

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Reply from StopIRSDebt.com

Lorna we will always stand by you!We are always happy to stay in touch!

Feb. 12th, 2019

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Misty Sanchez Aurora, CO

I had to give you 1 star but YOUR company does not even deserve a star because once we paid our all of your fees your company stopped communicating with us. It has been over a year since anyone has reached out to us. And no resolution with IRS, I still had to make arrangements with them to make monthly payment and they have kept my taxes .

1 year ago

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Reply from StopIRSDebt.com

Thank you, Misty! We appreciate your review. We value our customers and appreciate the time you took to share your experience, the good and the bad. We will forward this to our team and reach out.

Aug. 12th, 2024

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Greg Smith Lincoln, NE

This outfit is a joke. Paid them $3000, and got absolutely nothing for it. Now when you call to talk to someone no one is available, or they tell me to just keep making my payments and to the IRS and things will happen. The only thing that’s happening is my debt is not going down and my distrust is going up.

3 years ago

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Reply from StopIRSDebt.com

Hi Greg,

We’re sorry to hear about your frustration and the experience you’ve had. This is certainly not the standard of service we strive to provide. We’d like to look into your case and address your concerns as quickly as possible.

Please reach out to us directly at support@stopirsdebt.com so we can review your situation in detail and work towards a resolution. Your satisfaction is important to us, and we want to make things right.

Thank you for bringing this to our attention.

Best regards,

Alison Swift
Customer Support Team

Aug. 12th, 2024

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Andrea Bontemps Portland, OR

Very Bad experience they over charge did not lower my debt they did nothing for me. Then they came back and said they needed $700.00 more I had already paid $3400.00 they are a joke. And they treated me real bad. I will never do business with them again I have to hire a tax attorney.

3 years ago

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Reply from StopIRSDebt.com

Hi Andrea,

We’re truly sorry to hear about your negative experience. This is not the kind of service we aim to provide, and we regret that you felt mistreated and dissatisfied with the outcome. Your feedback is important to us, and we want to address this situation as soon as possible.

Please reach out to us directly at support@stopirsdebt.com so we can review your case and work towards a resolution. We understand how frustrating this must be, and we want to do our best to make it right.

Thank you for bringing this to our attention.

Best regards,

Alison Swift
Customer Support Team

Aug. 12th, 2024

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Ronald Perkowski North Las Vegas, NV

Very pleased with the service I have received. Your staff people seem to really care about their clients.

4 years ago

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Reply from StopIRSDebt.com

Ronald thank you so much for the five star review! We appreciate the recognition.

Mar. 26th, 2020

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Bill Fisher Phoenix, AZ

WARNING WARNING.They are nice in the beginning and they lie...try tell u one price but later will ask for more..and if u ask them they will run u around...also they will turn on you I MEAN VERY EVIL... THEY MAKE THE IRS SEEM LIKE A PUSSYCAT..The bad reviews on here are real...as I have found out...

4 years ago

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Reply from StopIRSDebt.com

Bill we never like to hear that a client is dissatisfied with the service. Please call our office at (800)409-1024 so that we can go over your case and see what needs to be rectified. We can look into what the balance was, what we were retained for and exactly what happened.

Feb. 21st, 2020

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Linda H Reidsville, NC

I’m having the same trouble with this company I’ve yet to see any results they’ve taken my money and I stopped it then months later they attacking my account with my knowledge. Someone supposed to get back with me but hasn’t fraud

5 years ago

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Reply from StopIRSDebt.com

Linda please call asap! If you can provide some of your basic information I can review your case and see what happened. Please call (800)409-1024.

Oct. 8th, 2019

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just sayin Hurleyville, NY

This company did nothing but take money I could have used to pay the IRS. They said they would interface with the IRS... they did not. I had to call and set up a payment plan; the IRS was not happy. Stop IRS debt said, "You will only have to pay for a few years. after a certain age they cannot get payment from you any more....

5 years ago

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Reply from StopIRSDebt.com

We are never pleased to hear that one of our clients is unsatisfied with the service. I would like to get this resolved for you as soon as possible. Unfortunately since there is no name attached to this review I can address any of your case concerns. If you would be willing reach out to us at (800)409-1024 or perhaps provide some basic information I would gladly get this rectified. I look forward to speaking with you!

Sep. 9th, 2019

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David C. Clovis, CA

Fantastic organization. It took 14 months, but they were able to make a $14k tax bill go away. Money well spent.

5 years ago

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Reply from StopIRSDebt.com

David we are here to help and love removing tax debt for our clients! Thank you so much for the review!

Jun. 25th, 2019

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Mr. ZC Rawls Pataskala, OH

These dirty crooked people will scam you dont use them. They set you up for pymts every month and when your pymt is due they take out double the amount sometimes 3x the amount. You call them about it and they lie to your face and they fail to tell you about additional fees. Dont use them. They hang up on you.

5 years ago

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Reply from StopIRSDebt.com

I am so sorry to hear that you feel that way. We never like to hear that a client is upset with the service. Perhaps we could get on the phone and go over your case. We would just need some basic information from you. Lets see if we can get this resolved.

Jun. 4th, 2019

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Carl O James Phenix City, AL

They are not working in your best interest you can contact IRs on the number of the letter written and work out a better solution. Beware of Federal tax Lein that is placed on your case vs levy of wages they don't tell you about the 10 year death sentence called federal tax lein.

5 years ago

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Reply from StopIRSDebt.com

Carl the federal tax lien is placed at the onset of a tax debt, it is not the result of representation. This is true for all taxpayers with a liability issue. It's simply how the IRS makes sure it gets repaid. A wage garnishment is different and happens once the IRS' repeated attempts to collect have failed. Regardless of this misunderstanding of how tax liens work, please call us to discuss this so we can help you clarify your options. We've tried calling you a few times and left messages, we want to help resolve this issue for you. 800-409-1024

Jan. 8th, 2019

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Bradley Barnard Redford, MI

Beyond stressed out and pissed off!! No one calls back ever. Clearly a scam!!! No help what so ever!! But they have no problem taking my money. They keep you on hold forever and you still get no where. Big waste of time and money. Much easier to just deal with the IRS yourself.

6 years ago

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Reply from StopIRSDebt.com

Bradley,

I am so sorry to hear that you feel that way. I will have your account manager reach out to you asap to rectify the situation. I do see that we are working on the missing returns and should get them to you shortly. Also please keep in mind you can livechat us from 6:30 am to 6 pm pacific time for any urgent questions. I can assure you we are here to help and will get this expedited.

Jun. 20th, 2018

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Cynthia Smith Topeka, KS

Great customer support. I'm a new customer. So far so good. They have all the knowledge that I need.

6 years ago

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Reply from StopIRSDebt.com

Thank you Cynthia. we look forward to working with you further and getting this debt behind you. Our team strives for excellent customer service.

Feb. 8th, 2019

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Lizbeth Wright Apopka, FL

I have had a very difficult time reaching this company. I withheld the final payment of my installment knowing that this would be the only way to get someone to return my call. When I finally heard from them I was berated, belittled, and threatened with having my power of attorney yanked! I would encourage everyone to stay clear of this company.

6 years ago

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Reply from StopIRSDebt.com

Lizbeth, I am so sorry you are having trouble with our service. Please call me at 800-409-1024 to straighten this out immediately.

~Jade

Jun. 18th, 2018

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Michael Aurora, CO

So far stop IRS debt has been great to work with they are very helpful and answering every question you may have.

6 years ago

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Reply from StopIRSDebt.com

Thank you for great feedback! We appreciate you!

Feb. 8th, 2019

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Pamela Coleman Tallahassee, FL

This company is fantastic. They are very professional and personable. I totally trust their decisions.

6 years ago

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Reply from StopIRSDebt.com

We appreciate Pamela and the decision you made to hire us!

Feb. 8th, 2019

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Dan D Saint Paul, MN

Their prices were the best of the folks I called. Seems to be working out. No more garnishment. so I think they are good.

7 years ago

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Reply from StopIRSDebt.com

No more garnishment is exactly what we want to hear! We're appreciative that you gave us a shot, and we're happy we could do it at a price point you were comfortable with.

Feb. 8th, 2019

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Elspeth Laird Abilene, TX

while i appreciate the tax work their customer service is terrible.

5 years ago

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Reply from StopIRSDebt.com

Elspeth I would like to get a better understanding of your concerns so we can rectify the situation. Please call our service department at (800)409-1024 to provide us chance to resolve any concerns you might have. I hope you allow us the chance to give you a better experience and turn that three stars into five.

Jul. 30th, 2019

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Elizabeth

they are expensive I thought. But I did appreciate them allowing payments

5 years ago

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Reply from StopIRSDebt.com

Thank you for sharing your feedback Elizabeth. We try to accommodate clients to the best of our ability.

Jul. 30th, 2019

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Timothy Burnham Center Point, LA

Very responsive and helpful. Inexpensive as well.

5 years ago

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Reply from StopIRSDebt.com

Thank you Timothy! We believe in communication and transparency. We are here to help.

Apr. 16th, 2019

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Thelma Vance

Performed well and produced good results.

5 years ago

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Reply from StopIRSDebt.com

Thank you so much Thelma! Our goal is to get you the best results possible.

Feb. 22nd, 2019

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Earl Joyner Sr Garner, NC

They take the time to get you the information you need to get your case started with IRS!

1 year ago

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Reply from StopIRSDebt.com

Thanks for the review, Earl, we appreciate the words. We will keep an eye on your case and work hard to get you the results you deserve!

Aug. 12th, 2024

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Cookware Unlimited New York, NY

The experience has been invaluable.I could have been discussing why problems with psychiatrist

3 years ago

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Reply from StopIRSDebt.com

Thank you for your feedback! We’re glad to hear that our service has been so valuable to you. It’s our goal to provide the support you need, and we’re happy we could be there for you.

Aug. 12th, 2024

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Tedro English Monroeville, AL

I like how they will get back with you when I have a question. They are quick getting things done.

4 years ago

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Reply from StopIRSDebt.com

Hi Tedro thank you for the positive words, anything you need just ask :)

Jul. 6th, 2020

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Alvin Byler Akron, OH

Absolutely terrible don't ever hire them they did nothing for me charged me 3500 an when I called to see what was going on Betty told me to get an education an hung up on me if I could leave 0 stars I would

4 years ago

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Reply from StopIRSDebt.com

Alvin I am so sorry to hear that you did not have a good experience. I can assure you we treat our clients with the utmost respect and would like to get this rectified for you.

Apr. 2nd, 2020

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Juan M Reyes Toms River, NJ

Horrible experience. These are not lawyers they are clowns who do not know what they are doing!!! I should of seen this was a scam, gave them $1900 in 2 months to do absolutely nothing. SCAM!!!

4 years ago

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Reply from StopIRSDebt.com

Juan we do not like hearing that you had a horrible experience. I can assure you we have an entire team which includes licensed professionals. Lets get on the phone and discuss your case. Its sounds as though there is a misunderstanding which we can hopefully remedy quickly. Please call (800)409-1024. Thank you!

Mar. 26th, 2020

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Cheryl B Goldin Miami Beach, FL

Super informative and kind. Really enjoyed talking to Mr E, the compliance manager.

5 years ago

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Reply from StopIRSDebt.com

Our job is to put you at ease and to educate you for the future. Please let our office know if we can further assist you.

Oct. 8th, 2019

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Lucinda B Mansfield, OH

This company has taken my money and when I email them to ask where are they at in resolving my problem. They just tell me what they are looking into it for months now I’ve been getting the run around!

5 years ago

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Reply from StopIRSDebt.com

I am so sorry to hear that. Lets get on the phone and see if we can have a resolve this. Call our office at (800)409-1024 or let me know when you are available to speak. I will just need some basic information from you. Hope to speak with you soon!

Mar. 22nd, 2019

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sue Boise, ID

Have done nothing except take my money. Very disappointing. The last thing I need at this point in my life is to be scammed. I only wanted help and feel I have been taken advantage of by this company.

5 years ago

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Reply from StopIRSDebt.com

Sue, I am so sorry to hear you feel disappointed. Our intention is to always provide the best customer service possible. We are definitely here to help. Lets get on the phone and have a quick pow wow. I just need some basic information from you so I can locate your file and go over it with you. Please call (800)409-1024. Thank you!

Feb. 12th, 2019

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Christina Golden Salinas, CA

ALWAYS gave me help, support and clear information every step of the way to settlement agreement.

6 years ago

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Reply from StopIRSDebt.com

Thanks for the 5 star review Christina!

Dec. 11th, 2018

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Jamaal Soto The Bronx, NY

They're really helpful and know exactly what to do to help you out with your case.

7 years ago

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Reply from StopIRSDebt.com

Thank you for the positive review Jamaal!

Feb. 8th, 2019

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Jason Perry

Stop IRS had the best customer service of any company I have dealt with in many years.

7 years ago

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Reply from StopIRSDebt.com

Thank you Jason! We are here to help and always available for what you need.

Feb. 8th, 2019

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W d greene Boone, NC

Very happy with stop irs. It took almost a year dealing with irs but was able to resolve tax situatuon

7 years ago

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Reply from StopIRSDebt.com

After years of dealing with the IRS, we're happy we could help resolve everything with you. We wanted to take a few minutes today and thank you for sharing your experience with us!

Feb. 8th, 2019

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Bo Heely Encino, CA

I like them and they work. I would recommend for your tax problems. I liked Ariana.

7 years ago

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Reply from StopIRSDebt.com

Thanks for the shoutout, Bo! We're happy Ariana left such an impression—thanks for the recommendation.

Feb. 8th, 2019

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John Russell

I'm very happy and lucky to have hired Stop IRS Debt. Very responsive and nice people.

7 years ago

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Steven Berlin, WI

They don't keep you advised about what the status is of your claim

5 years ago

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Reply from StopIRSDebt.com

Steven we work to update clients at every milestone on the case, If I could collect some basic information from you I could see whats going on. Lets have a quick chat. I can be reached at (800)409-1024.

Jul. 9th, 2019

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Sharon Gillette Haslett, MI

I never hear from them. I don''t have any idea what my progress is.

5 years ago

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Reply from StopIRSDebt.com

Sharon we never like hearing that a client is concerned or confused. If I could collect some basic information from you I could have your case manager call you and discuss the case. Also, we offer the client portal, and live chat for assistance as well. We provide multiple resources for clients.

Jul. 9th, 2019

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Gloria Fisher Kansas City, MO

The communication is electronic and not very informative.

5 years ago

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Reply from StopIRSDebt.com

Gloria, I am sorry you feel that we are not a full five stars. Please call our office so we can have a quick discussion regarding your case. We can use whichever form of communication is easiest for you.

Apr. 8th, 2019

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Rich Tanner

We do not get enough feedback from them. They do not contact us often enough

5 years ago

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Reply from StopIRSDebt.com

I am so sorry to hear that you do not get feedback. Lets speak and see if we can get this issue resolved. Call our office at (800)409-1024. I will just need some basic information from you so I can properly locate your file. Hope to speak with you soon!

Feb. 12th, 2019

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Anonymous Fresno, CA

I have still not received any results 10 months later and It is very difficult to get a reply

5 years ago

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Reply from StopIRSDebt.com

I am so sorry to hear that you had a bad experience. I wish I had some information to go off of but this comment is anonymous. Lets speak and see if we can get this issue resolved. Call our office at (800)409-1024. I will just need some basic information from you. Please provide me with your full name so I can properly locate your file. Hope to speak with you soon!

Feb. 7th, 2019

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Danny Booker, TX

Great service and very easy to work with to solve tax issues.

1 year ago

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Reply from StopIRSDebt.com

Love this, thanks Danny for the kind words 😄

Aug. 12th, 2024

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Shawner Branch Saginaw, MI

I really like how my agent explained and helped me understand everything

1 year ago

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Reply from StopIRSDebt.com

Hi Shawner, thanks for the words, we are always here to assist so if you need anything please let us know!

Aug. 12th, 2024