StopIRSDebt.com
3.9
6.2
Overall Score
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Jamie Neubeck
DO NOT PAY THESE PEOPLE A PENNY TO HELP YOU! It is complete lies. I even have emails stating they will minimize my debt GUARANTEED, but in fact, they will only add to your debt. How? Well, first, they will take $2500 of your money for the fee. Secondly, they will tell you to stop paying the IRS your monthly payment, if you are on a payment plan. That will prompt the IRS to penalize you even further.
DO NOT fall for their line either: THIS PROCESS IS TWO-FOLD, YOU MAY HAVE BEEN DEFINED MINIMIZATION OF YOUR FEES, BUT NOW WE APPLY FOR MINIMIZATION/ELIMINATION OF YOUR PENALTIES. I just recieved final word today, that after $2500, and 16 months, STOPIRSTAXTDEBT.COM did not minimize my fees by ONE SINGLE PENNY. In fact, I now owe thousands more in penalties. I could literally cry if I was not in shock. I cannot stress enough, my fellow humans, DO NOT trust these crooks. They make you jump through 1,000 hoops, send them paperwork upon transcript, upon fax.... TO ONLY GET YOU FURTHER IN DEBT THEN YOU WERE. My name is Jamie Helm-Neubeck, look me up on Facebook, message me with any questions. The only thing I can do now is stop this company from claiming any further victims. I am sick right now.
5 years ago
Reply from StopIRSDebt.com
Jamie, I am very concerned about the accusations made. I will let you know we do not nor can we prompt the IRS to penalize you further. As they IRS has penalties and interest that are automatic when there is an unpaid balance. Please call our office so we can rectify this situation and go over all available programs. The phone number is (800)409-1024.
Oct. 8th, 2019
HILARY GROENENBOOM Springfield, MO
my husband is a client of this company and has been paying them a while i seen very unprofessional looking emails requesting past w2 forms so i called and a girl named Jessica answered i asked what am i paying you for if your telling him to gather this information that is your job to gather paper work she became frantic put me on hold then got back on and put phone on speaker phone with a gentleman acting as an attorney i asked the same question they couldnt answer i asked how much ive paid them they said over 2000 i asked again what services have you provided for what ive paid you it took 10 minutes and placing me on hold again for them to come up with an answer so i ask again why am i paying you if your telling my husband to collect the w2 forms and send them to you isnt that your job as the attorney jessica and the gentlemen were panicking and kept placing me on hold i asked for the gentlemens name and bar number because he was acting as the atty i asked several times he and jessica were cutting me off in talking yelling at me i did tell them i was contacting the IRS to see what they've filed on behalf of my husband they yelled at me stating if i did contact IRS its a breach of contract. if they were legit they shouldn't have a problem with me; who is not under contract, or even anyone under contract to call and verify someone is working with the IRS on their behalf if you are paying them to do this and the only verification the company sends you is through emails they typed themselves by the end of the call and asking for the gentlemans name and bar number repeatedly he finally screams at me that he is only a paralegal but wont give his name so i then ask for the attorneys name and bar number on the case Jessica puts me on hold comes back very frantic and gives me a bar number and hangs up on me immediately they say they are out of California i search the bar association for the bar number she has given and that is an invalid number it did not register at all to any attorney i called back spoke to another lady who was very nice polite and professional she said their address is 10100 Santa Monica blvd Los Angeles suite 300 its registered to a Mesereau law firm I contacted the law firm they say they have no association to StopIRSdebt.com someone called me this morning to give bar number she left a message that she has the bar number for me but i have called it back multiple times they do not answer at all when i call and they use numerous numbers for the company that cant be traced i tried a reverse number search to see who they were registered to and located all i want is the bar number and attorneys name and hard copy proof they have provided services the only proof they have sent is hand typed emails I HAVE ABSOLUTELY NO ISSUE PAYING A LEGITIMATE COMPANY FOR SERVICES ALL IM TRYING TO DO IS VERIFY THE COMPANIES LEGITIMACY AND THAT SERVICES HAVE BEEN PROVIDED FOR THE 2000+ DOLLARS IVE PAID THEM A COMPANY THAT IS LEGITIMATE SHOULDN'T HAVE ANY ISSUES PROVIDING THIS INFORMATION TO A PAYING CUSTOMER WHO HAS NEVER MISSED A PAYMENT IF THEY CAN JUST PROVIDE THE INFORMATION I HAVE REQUESTED AND HARD COPY PROOF OF SERVICES PROVIDED I WILL MOST DEFINITELY APOLOGIZE FOR THE MISUNDERSTANDING BUT I BELIEVE AFTER PAYING MORE OVER $2000 I HAVE PAID FOR THIS INFORMATION AND HARD COPY VERIFICATION
5 years ago
Reply from StopIRSDebt.com
Hilary, I would like to address all of your questions and concerns asap. I just need speak with you on the phone. It sounds as if there is a lot of miscommunication. I would like to get this rectified.
Sep. 24th, 2019
Brian K Alton Silver Lake, WA
Do not deal with this company. You'll get numerous calls every hour. I've called the (800) number as well as the local number they call from. I can tell you that the rep for the toll free number was a little nicer. The local number I called to ask them to stop harassing me, I mean literally calling every hour all day long. The first girl, when I asked to please stop calling and in trying to explain that, she literally started yelling at me about how I was on their calling list because I was the one who did that. Very argumentative and rude. The second time I called a few days later, to the local company, the guy hung up on me and when I tried calling back he wouldn't be a man and answer, immediately put me on hold. I know they obviously hire very unprofessional people who do not have any education above the 8th grade. If you go to the B.B.B. (Better Business Bureau) this company has a lot of complaints against them, just in the last year!
5 years ago
Reply from StopIRSDebt.com
Brian I am so sorry to hear that you have had this experience. I just need to clarify as to whether you are an actual client. If you can please call me at (800)409-1024 I can remove you from any list but I would need to collect some information from you. Thank you in advance.
Sep. 9th, 2019
c.k. Honolulu, HI
Not sure if the reviews are fake but I spent a lot of money for them to help me. And a year after corresponding emails sending the same info more than once (which I found frustrating) because it seems like they lost what I sent or couldn't make extra copies for whatever reason. I ended up paying everything I owed at the beginning anyway. And when I told them I was very upset because I spent over a thousand dollars (of money I didn't have and used my credit card for payment) for something I could have done myself, the best they could do was ask me for more info so they can send a letter to the IRS which ended up in being given the option of a payment plan (something I could have done myself) I would never trust these kinds of people. So i'm wondering if the reviews are fake. And if they couldn't promise debt relief at the end, then they could have at least refunded half the money that I could have used to pay some of my taxes back. So......at the end I spent over a thousand dollars more on top of what I owed the IRS.
5 years ago
Reply from StopIRSDebt.com
Hi C.K.! I am so sorry to hear that you feel that way. We never like to hear that a client is upset with the service. Perhaps we could get on the phone and go over your case. I can assure you we work to get the best resolution possible based on your individual circumstances. We would just need some basic information from you. Lets see if we can get this resolved.
Jun. 25th, 2019
Theresa Woyame Lone Pine, CA
OMG!! I wish I would have read that this before I got involved with these people. Save yourself do not give them a dime. Before I started with them I had around $60,000 of debt and paid them $6,800 to help me, that was 7 months ago. Absolutely agree you can't get ahold of anyone via phone or email there until they want more money from you. They reached out to me 3 days ago and informed me that I owed $115,000 which I have no idea where that figure came from and told me they needed $4,200 more from me to help me. So far $11,000 and they've done nothing for me except ignore me. Complete scam artists!!!! I would have been better off dealing with the IRS that $11,000 I paid them could go towards my text debt. They say they are tax attorneys , they may be finding out what a real attorney can do shortly. I'm sure there is a legal repercussion against this flagrant scamming and stealing that they're doing. I really hope this is helpful, I hate writing reviews , but I really would feel terrible if someone else got screwed the way I am.
5 years ago
Reply from StopIRSDebt.com
Theresa, I am so sorry to hear that you feel this way. Lets get on the phone and find get your concerns addressed. Please call (800)409-1024 so that we can resolve your case. We never like to hear that our clients are upset!
Jun. 18th, 2019
Rick Rader Minneapolis, MN
What a Joke!! They reel you in by telling you they can lower your tax debt and building you up with a bunch of lies so they can take your money and put you further into debt. They absolutely do not care about you, only your money. My case has been open two years now and I have paid well over $4200 dollars to these scam artists. They are there when it's time for you to pay, but when you need the help it's like a ghost town!!They just now finally sent me an IRS form 433-D stating that "there's no way of knowing" if the IRS will lower my tax debt !! WTF- Your ads all claim that's exactly what you will do?!?! We could have been paying off the debt for the past two years instead of relying on these people that are clearly incapable of doing their jobs right. I reached out to the IRS(which is what i should have done 2 years ago) and they have helped me to begin the OIC(Offer in Compromise) process.
My wife and I are common people who make decent money and made the mistake of falling behind on our taxes. I have to believe we are like a lot of people out there, I dont like writing negative reviews but this company needs to be put out of business. If your behind call the IRS and deal with them- STAY AWAY from this company!!!
5 years ago
Reply from StopIRSDebt.com
Rick I am so sorry to hear that you feel that way. We never like to hear that a client is upset with the service. Perhaps we could get on the phone and go over your case. We would just need some basic information from you. Lets see if we can get this resolved.
Apr. 25th, 2019
LYN Phoenix, AZ
I wonder if after reading these reviews why I paid $25,000 to have my tax problem resolved? Reading these reviews I see people paid between $1400 and $4000 and some of these owed the same as I did. Could they answer that question for me ?
5 years ago
Reply from StopIRSDebt.com
Lyn we appreciate your feedback. We want all of our clients to have a great experience with us. I am glad everything went well with your federal case and would like to discuss your state case with you to get further clarity and answer any questions you may have. Every case we take on requires a certain amount of work to be done on the case no matter the debt large or small. We want you to feel confident in choosing our firm. Please call our office at (800)409-1024. We will just need some basic information to locate your file. Thank you!
Feb. 7th, 2019
Gary Hunter Ontario, CA
Stop IRSDebt.com is scam, you pay them $2500, to negotiate your tax situation with the IRS, they called me back and said the amount was more than $15,000 mine was a little over $16,000 so now the cost is $3,500 which should not matter a number is a number, so now me and my wife is out of $2500 and have to negotiate with the IRS ourselves, we could have use that money to pay. Please Do Not Use This Company they're are Not going to help you with your tax situation, you're better off doing it yourself. Optima Tax Service might be a better option. Once again Do Not use StopIRSDept, you are going to be out of $2500. or more until you realize you been scammed.
5 years ago
Reply from StopIRSDebt.com
Hi Gary, I am so sorry to hear that you had a bad experience with your resolution plan. We want to make sure we do everything possible to clean this up for you. Let's jump on a call and see if we can get this issue resolved. Call our office at (800) 409-1024 or let me know when you are available to speak....
Jan. 31st, 2019
Theresa Ann Roberts Ashville, NY
Reached out to them February 2017, very friendly and attentive until they received what little bit of money i had. Paid them $1900, my account changed hands so many times, I lost track sent several emails with no response from them. Have an income execution against me, added fees, late filing fees and my refund was taken by state and federal. This company and it's employees are charlatans running a scam on people at a very vulnerable time in their lives, ashamed you should be!! Refund what I paid you for NO SERVICES RENDERED! GIVE NO STARS!! MARKED ONE BECAUSE IT WOULD NOT LET ME ADVANCE TO NEXT PAGE IF I DIDN'T.
6 years ago
Reply from StopIRSDebt.com
Theresa, we have received your chats, calls and emails, and have been in contact multiple times today to resolve your issue and speed your resolution. We will contact you again shortly to help you through your options. We care about your case, as we care about all our clients, and will work to remedy whatever grievances you may have or shortcomings from our end....
Dec. 11th, 2018
J Howard Greensboro, NC
They are the best they take there time with you and give you a 100 percent the hold time there with you anybody that needs tax help go to them they have your back
6 years ago
Reply from StopIRSDebt.com
We will always give you 100%, 100% of the time :)
Dec. 10th, 2018
Kim Keifer Hastings, NE
We paid $4200 for help and ended up paying the IRS $13,000. They said they would like to talk about refund options. I emailed and called, no response. They also lied and said they negotiated a settlement on our 2013 audit. Not true, we accepted the deal the IRS attorney offered, I also called that attorney and she stated she never talked to Stop IRS Debt and that she would not have .
Then I was told we would get a breakdown of services via email from Kirsten P, Compliance Manager on 6/14/18 and it would take 5-7 business days. We waited 3 months, emailed yet again on 9/17/18 ( her email said "PLEASE RESPOND DIRECTLY TO THIS EMAIL") and still no response back. We did everything on our end and they did very little. Definately not $4200 worth. All we want is a refund, we are owed this. Our calls went unanswered and most emails have been ignored. Kim Keifer
6 years ago
Reply from StopIRSDebt.com
Kim, I am so sorry to hear that you had a bad experience. Lets speak and see if we can get this issue resolved. Call our office at (800)409-1024 or let me know when you are available to speak. I will just need some basic information from you. Please provide me with your full name so I can properly locate your file. Hope to speak with you soon!
Oct. 11th, 2018
Tony G. Cumming, GA
These people have a tendency to forget who the CUSTOMER is in their business dealings. If you call their offices, you will be put on hold indefinitely. Any correspondence sent to you via email is sent at an obscure time, so it may be a day or 2 before you will discover you have received an email from them.
They settled my case with IRS with no prior notification to me. I received a letter from IRS informing me of this settlement; at a monthly rate I cannot afford, after being told by their "salesman" that I would dictate the amount I would pay on a monthly basis back to IRS. The reason I cannot afford this monthly payment is because a few weeks prior to me receiving this letter from IRS; they contacted me via telecom and informed be the amount I owed IRS was more than they had initially figured, and that I owed them an additional $1500. Not knowing they had already settled my case, I agreed to the $1500 paid over a 6 month installment. They were very quick to get the contract for me to sign and return. My original contract payments totaling $2500.00 ended on 10/18. After contacting their "accounting dept." which after numerous attempts I never got through to them to work out an additional payment agreement I could afford, a very rude young lady named "Susan" got on the phone and informed me "you CAN afford to pay this, we have your financials and we know what your expenses are".
After this 2nd installment I will have paid these shysters over $4,000.00, not including the extra $300 I paid them to do my 2017 tax return. DO NOT CONTACT THESE PEOPLE TO SETTLE YOUR IRS ISSUES, hire a tax attorney or accountant at half the price and get REAL results.
6 years ago
Mark Foldy Virginia Beach, VA
They helped me to resolve my case. I was able to receive a hardship status with the IRS and was able to resolve the majority of my IRS debt...............
6 years ago
Reply from StopIRSDebt.com
Hi Mark that's great news about the outcome of your case! We are so happy to have been a small part in your success!
Dec. 10th, 2018
Mary Barringer Memphis, TN
I felt that I was well taken care of, and that my decision to use StopIRSDebt.com was a confident one. I am sure that at the end of this journey with them that I will not have any regrets.
6 years ago
Reply from StopIRSDebt.com
Mary, thank you for the positive review. We are glad you have been well taken care of.
Feb. 8th, 2019
Dan Strope
They are friendly, polite, but most importantly is there knowledge of the tax laws. They know what they are doing, along with keep us inform on the progress.
6 years ago
Reply from StopIRSDebt.com
Dan, thank you for the great review! We work hard to stay in communication and keep our clients in the loop. We wish you the best.
Feb. 8th, 2019
Gerry Woodbridge, VA
Not very honest. When our taxes was completed we realize they forgot to add one form (K-1) in which we faxed to them. This would have given us a $3000 credit; however, they claim they never received the form. I asked them could they amended 2016 taxes to add this form. I was told it would cost me an additional $240.00, at that point I had already spent over $2500.00 for their services. I told them I would have it completed on my end. When we went to get our taxes amended, the tax services realized that Stop IRS Debt had made a mistake on our taxes. They did not include some state taxes for the 2016 taxes which was a grand total of $5700.00 mistake. I reached out to them and I was told they could not refund me any money because my 2016 taxes was done as a courtesy. The money that we spent was for negotiation only. As I research the matter further, i was told we did pay for our 2016 taxes to be completed. The refund department did not tell us the truth. The refund department did not want to give us a refund and told us a story that was not true. I would stay clear away from this company. When they make mistakes they will not own up to it or refund you for the mistakes they made.
6 years ago
Reply from StopIRSDebt.com
Gerry, I am so sorry to hear that you had a bad experience. Lets speak and see if we can get this issue resolved. Call our office at (800)409-1024 or let me know when you are available to speak. I will just need some basic information from you. Please provide me with your full name so I can properly locate your file. Hope to speak with you soon!
Jul. 6th, 2018
Gregory Thompson Cocoa Beach, FL
I have just become the path with these folks but my first-hand experience was very positive and I can see that they're going to see me through to the end of this.
6 years ago
Reply from StopIRSDebt.com
Hi Gregory,
Thank you for sharing your initial experience! We’re glad to hear that your first impressions have been positive, and we’re committed to seeing you through this journey. We’ll be with you every step of the way.
Thanks for choosing StopIRSDebt.com!
Best regards,
Alison Swift
Customer Support Team
Thank you for sharing your initial experience! We’re glad to hear that your first impressions have been positive, and we’re committed to seeing you through this journey. We’ll be with you every step of the way.
Thanks for choosing StopIRSDebt.com!
Best regards,
Alison Swift
Customer Support Team
Aug. 12th, 2024
Troy Edward Simpson DeSoto, TX
After speaking to Patrick, I am completely reversing course on my initial review of the company. We've come to a mutual understanding on how we plan to work together.
6 years ago
Reply from StopIRSDebt.com
Glad we could be of help! Thank you!
Feb. 8th, 2019
Steve Escalona Las Vegas, NV
It was with great satisfaction and our very high delight that we asked the StopIRSDebt.com to represent us in our case with the IRS and we commend them in the highest sense of the word. We thank you for a great service as we never stopped diminishing our faith and confidence in assisting us! Great job!
7 years ago
Reply from StopIRSDebt.com
Wow, Steve! Such kind words, we're thankful you shared them. Of course, it's our pleasure to represent you. Wishing you the best!
Feb. 8th, 2019
Chris Baez South Bend, IN
Hired them to handle my case. Went pretty smooth. I dealt with christina and Nicole. Both ladies were a pleasure and helped me work this whole thing out. I got a hardship and could not be happier with it. Thanks everyone.
7 years ago
David DAddabbo Wellsville, UT
StopIRSdept.com is in reality a company that works with the IRS against you as a client. They will not stop garnishments, will not stop false liens, will not even file your taxes for you if you are a person who demands his or her rights.. as per the Bill of rights.
All people have a right to be Tax protestors, constitutionalists, Tea party members, etc.. and to voice their oppinions verbally and or written. this is the law ABove all other laws, rules, codes, Titles, etc...
But StopIRSdebt.com conspired against me and my wife and worked with the IRS to harm us financially, because they did not like my political affiliations as a conservative.
And after paying them $3,000 to do our 2015 taxes and to stop a false claim by the IRS (a claim that was not proven or followed any kind of due process...) and the company StopIRSdebt.com allowed 3 months of garnishments that took most all of my wife,s wages and did not allow us to pay for mortgage or other monthly contracts...
And on top of that, after the IRS extorted all the money they wanted from my wife, they placed a falsified lien on her property for two fines that they used as Bill of Attainder fines without due process of any kind. just to harm us due to our afiliations politically... These two fines were around $11K total...And StopIRSdept.com did absolutely NOTHING to stop them.
So.. This company is a fraudulent company.. and commits crimes across state lines.. this is interstate commerce fraud.. This is an FBI crime..And I filed criminal complaints against them with the FBI to investigate them and also EDS financial.... who takes money for them... as co conspirators in Fraud, extortion and in violation of trust between a client...
They also wanted more money.. when indeed they did nothing at all but make a few calls.. all of which I or anyone can do... Every IRS claim can be reviewed by you and an IRS agent over the phone...you do not have to pay corrupted companies a dime to do that for you... As the very small print reads that they will charge you $500 an hour for phone calls if you want a refund... But their front page of the contract claimed to to all things.. that they did not do at all... So they are guilty of the crimes... I would not suggest anyone using them.
8 years ago
Verified Customer
Review Source
Richard Trites
They were able to cut my it's payment and I am now able to pay them monthly
5 years ago
Reply from StopIRSDebt.com
Richard thank you for the five star review and happy to have helped.
Jul. 24th, 2019
Verified Customer
Review Source
Steve
Actually do everything they say readily available to answer all your questions.
5 years ago
Reply from StopIRSDebt.com
We appreciate the positive feedback. Our team strives to provide the best service possible, communicating with our client every step of the way. Thanks for the great review!
Jul. 23rd, 2019
Verified Customer
Review Source
Jimmy Honolulu, HI
Length of time and how much they care.They tell you everything what is going to happen.
5 years ago
Reply from StopIRSDebt.com
Jimmy, thank you so much for the positive review. We definitely care about all of our clients and glad that you feel that way!
Apr. 8th, 2019
Verified Customer
Review Source
Cathy Ray Estero, FL
They are right on top of anything you ask with a return answer or chat.
5 years ago
Reply from StopIRSDebt.com
Cathy, we're happy to hear this. Transparency and communication are key. Thank you for great review. Have a nice day!
Feb. 7th, 2019
Verified Customer
Review Source
David Neal Dodd Greenville, SC
They stop irs from harassing me I have not receive any letters from them since
5 years ago
Reply from StopIRSDebt.com
David, we are here to help. We keep in communication with the IRS so you don't have to. Thank you so much for the great feedback.
Feb. 7th, 2019
Verified Customer
Review Source
Cristin
They did a great job getting the IRS to stop collections on my account
5 years ago
Reply from StopIRSDebt.com
Cristin we are so glad to hear our team did a great job. We strive for excellence on every single case. We appreciate your feedback and are here for anything you need.
Feb. 7th, 2019
Verified Customer
Review Source
Kerry Settles Greenwood, SC
Great communication and effort on my behalf to get the best results possible as well as reasonible.
5 years ago
Reply from StopIRSDebt.com
Kerry we are so glad you ad a good experience with our office. We strive for communication and to get you the best resolution possible. We appreciate your feedback.
Feb. 7th, 2019
Review Source
Brian Chesterton, IN
I paid them to fill out two tax years. They did them wrong. I had pay a account to save me 800 for refund.stopirsdept had me owing 800. Customer service is non existent. When you put in for 4 call backs in same day and they won't call you. Pretty sad.in a recording they said that Covid is bad and they are short. I heard this recording 3 years ago. Today the illegaly debited my account for 125.00 and it caused over draft fees. They Poeple don't care anything about you but getting your money. Do yourself a favor, try a local firm
2 years ago
Reply from StopIRSDebt.com
Hi Brian,
Thank you for bringing this to our attention. We sincerely apologize for the inconvenience and frustration you've experienced. Your situation is not the standard we aim to uphold, and we are deeply sorry for any distress this has caused.
We take your feedback seriously, and we're committed to resolving this issue promptly. Please reach out to us directly at support@stopirsdebt.com so we can review your case in detail and ensure that any errors are corrected immediately. We also want to address the unauthorized debit and any resulting overdraft fees.
Your satisfaction is important to us, and we appreciate your patience as we work to make things right.
Thank you for giving us the opportunity to improve.
Thank you for bringing this to our attention. We sincerely apologize for the inconvenience and frustration you've experienced. Your situation is not the standard we aim to uphold, and we are deeply sorry for any distress this has caused.
We take your feedback seriously, and we're committed to resolving this issue promptly. Please reach out to us directly at support@stopirsdebt.com so we can review your case in detail and ensure that any errors are corrected immediately. We also want to address the unauthorized debit and any resulting overdraft fees.
Your satisfaction is important to us, and we appreciate your patience as we work to make things right.
Thank you for giving us the opportunity to improve.
Aug. 12th, 2024
L Turner Avon, IN
Amazing service and response time. I was extremely happy with the price and help I received from them. I would not hesitate to ask for help again.
2 years ago
Reply from StopIRSDebt.com
Glad to hear we won over another client, thanks for the kind words, we are working hard over here to get the results you deserve!
Aug. 12th, 2024
Shannon Brooks Fairfield, CA
StopIRSDebt was great to work with. They were able to sort out my issues fast & were cost effective. Thanks StopIRSDebt.
4 years ago
Reply from StopIRSDebt.com
Great to hear Shannon, thank you for the kind words!
Dec. 8th, 2020
Dearl Avent San Antonio, TX
I paid Stop IRS debt to handle my tax problem. Three years later and 3k in payments I ended up with more penalties and fees than I began with. They kept asking for more money even though I paid them in full from the beginning. Never did they keep in contact with me, I had to hunt them down for status which was none. In the end all I ended up with was a new month to month payment that was much higher than when I hired them. I highly suggest not using this company.
5 years ago
Reply from StopIRSDebt.com
Dearl we never like to hear that a client is dissatisfied with the service. Please call our office at (800)409-1024 so that we can go over your case and see what needs to be rectified. We can look into what the balance was, what we were retained for and exactly what happened.
Jan. 22nd, 2020
Michelle Hamilton Brea, CA
The representatives were extremely knowledgeable and attentive to my needs. I felt very confident that I was in good hands.
5 years ago
Reply from StopIRSDebt.com
Michelle we appreciate your amazing review. Our job is to put you at ease while providing the knowledge to prevent these issues in the future.
Nov. 1st, 2019
Linda JARVIS New Bern, NC
We have been working with stopirsdebt.com. we have a federal tax lien on us and owed 35000. We have been paying $1000.00 a month for 2 years and are now down to $15000.00. We made this agreement ourselves. The only thing they did was get our $1000.00 pmt reduced to $200.00 per month. We wanted them to get penalty and interest reduced and to have the lien lifted. After all the money we paid them not one thing has been done. Stay away.
5 years ago
Reply from StopIRSDebt.com
Thank you for your feedback Linda. We do not take complaints lightly and would sincerely appreciate the opportunity to speak with you again to further discuss your case. We can go over the penalty abatement process and any pending concerns. Please call our office at (800)409-1024. We look forward to hearing from you.
Jul. 23rd, 2019
Kristy D. Wills Point, TX
DO NOT USE THIS COMPANY!!! They charged me $2500 for nothing. I had already set up installment payments with the IRS, and then I saw their ad on Facebook. I called them and they said they would help to get my amount owed and penalties and interest all decreased. Nothing was accomplished! I hired them in July of 2018. I finally talked to the IRS myself in May of 2019 and re-set up my installment plan. This is a scam. I also requested a refund. Of course, I was denied.
5 years ago
Reply from StopIRSDebt.com
Kristy, I would love to rectify this situation. Lets get on the phone and discuss your case and see if we can get this resolved. I will just need some basic information from you so I can review your case. Thank you!
Jul. 8th, 2019
Howard dansby Coshocton, OH
You guys did a excellent job in my tax case and I will recommend you to all my friends and relatives thank you very much
5 years ago
Reply from StopIRSDebt.com
Thank you so much for the positive review Howard! We value your feedback and are glad we could be of service!
Jun. 25th, 2019
edward van alst Bethpage, NY
co. is a lier. they claim to help you but do nothing , spent 6400 dollars to resolve my tax issues and got nothing done to help me . co sent me a letter stating that a agreement was done with irs solving my tax issues. made payments to irs according to this co letter just to find out months later by irs that no agreement was ever done.filled complaints with bbb attorney general.etc. hope someone puts this co out of business they are a complete scam co
5 years ago
Reply from StopIRSDebt.com
Edward please contact our office immediately so we can get this rectified. We do not like hearing that our clients are upset. Lets get on the phone and have a quick pow wow. Please call (800)409-1024.
Jun. 21st, 2019
Debbie A Bryant Cook Lindale, GA
I am glad that some of you you had your issues resolved. for me they take out multiple payments on my fixed income and I have to wait for a credit while my other bills bounce, Spent an hour on the phone today with no resolution. The people that answer the phone wonderful while the financial department treat you like its your fault So sorry I panicked with my retirement issues and did not to resolve on my own. paying all this money and there is still lien on my home.
5 years ago
Reply from StopIRSDebt.com
Debbie I am so sorry to hear that this is going on. I will have the accounting manager contact you immediately to get this rectified.
Jun. 20th, 2019
Brad Collier Edmond, OK
Terrible company I read some of the 5 star fake reviews that looks like their staff wrote but this company did nothing for 2 years as I sent them everything the IRS sent me. Till finally the IRS put a Levy on my bank accounts and it took me trying to call them multiple time(which is hard to get ahold of anyone) and they did a payment plan on a balance way higher than the original because of 2 years of penalties.
5 years ago
Reply from StopIRSDebt.com
Brad I am sorry you feel frustrated. We definitely take all of reviews very seriously. Why dont you call our office so we can go over your case in detail. Lets see if we can get this resolved. I will just need some basic information from you and then we can get this taken care of.
Apr. 11th, 2019
Brandon Daniel Pueblo, CO
SCAM-Horrible company. Rude, not out for your best interests. Lied several times. Does not get back with you, trained to over talk clients not listen to them. I do not recommend stopirsdebt. Sent information to specify the problem, and it was ignored. Not every situation is the same. Sounds like I am going to be fighting for a refund $580.00 for 40 days during government shutdown. Need to spread the word, posting everywhere.
5 years ago
Reply from StopIRSDebt.com
Brandon, I am so sorry to hear you feel this way. Lets get on the phone and see if we can have a quick pow wow regarding your case. Call our office at (800)409-1024 or let me know when you are available to speak. I will just need some basic information from you. Hope to speak with you soon!
Feb. 7th, 2019
Raphael Pluma Anaheim, CA
When I called for info they seemed to be very knowledgeable and had detailed answers to all my concerns. I just got started with the company and I hope can really do what they say.
6 years ago
Reply from StopIRSDebt.com
Thanks Raphael for the words, we are working hard over here for you to get you the best results possible!
Dec. 10th, 2018
Dave Bellefonte, PA
I paid this company $1500.00 to get my $16000.00 tax debt reduced. After almost a year, they told me they had reached an agreement with the IRS. I was to make payments to the IRS and it would be reviewed later. This is the same program I was doing before I paid them $1500.00. So now I'm making my IRS payment each month, my tax debt has not been reduced, and this company will not return my emails. In my opinion, they are a scam and a RIP off. I will NOT refer anyone to this company. Also, I believe I should be refunded my $1500 since they did nothing to help me lower my debt.
6 years ago
Reply from StopIRSDebt.com
Dear Dave,
I am so sorry to hear that you had a bad experience. Lets speak and see if we can get this issue resolved. Call our office at (800)409-1024 or let me know when you are available to speak. I will just need some basic information from you. Please provide me with your full name so I can properly locate your file. Hope to speak with you soon! Again, lets try to rectify the situation. Thank you!
I am so sorry to hear that you had a bad experience. Lets speak and see if we can get this issue resolved. Call our office at (800)409-1024 or let me know when you are available to speak. I will just need some basic information from you. Please provide me with your full name so I can properly locate your file. Hope to speak with you soon! Again, lets try to rectify the situation. Thank you!
Oct. 22nd, 2018
Donald P Rogers Lake Charles, LA
So far it is working great. I have serious problems so I'm looking towards getting all this resolved using StopIRSDebt.com.
6 years ago
Reply from StopIRSDebt.com
Donald, thank you for the positive review. We look forward to getting your case resolved.
Feb. 8th, 2019
Lisa s Carnation, WA
Was unhappy with lack of service but now this review was added the company has contacted us and our case is starting to get some action. Really pleased with service.
6 years ago
Patricia Ann Moss East Orange, NJ
I have an account with you all and all afternoon I had been trying to fax over my financial questionnaire forms but no success. I called several times on two different numbers and just holding on for 10 to 15 minutes and never spoke to anyone. I am getting impatient with this company because of me being on your payment plan but cannot get my information to you all and I was told not to pay any more money to the IRS. I do need to have my bank account levy.
6 years ago
Reply from StopIRSDebt.com
Patricia,
I am so sorry you are having trouble with the fax. I will have your account manager reach out to you asap to get this resolved. It is important that are clients are happy with the service at all times.
I am so sorry you are having trouble with the fax. I will have your account manager reach out to you asap to get this resolved. It is important that are clients are happy with the service at all times.
May. 23rd, 2018
Phyllis C Calderon Chicago, IL
Have only been using them for a few months. However, I am puzzled by the lack of contact on their end regarding any updates. I have to constantly call or email and when I do, I am met with service that feels forced. I don't feel cared for. My questions are not returned or answered, and am made to feel belittled by my questions to them. I'm ready to cancel.
6 years ago
richard w butler Smithdale, MS
hopefully we will come out better than the IRS quoted; thanks for the opportunity and we will look forward to hearing from you all there--thanks
6 years ago
Reply from StopIRSDebt.com
Thank you for the opportunity to help you! Looking forward to working with you Bob!
Feb. 8th, 2019
Cecile Somosot Las Vegas, NV
Excellent service really cares clients tax issue great results! Very thankful to stopirsdebt.com! Highly recommended great results!!!
7 years ago
Reply from StopIRSDebt.com
We are thankful to you Ceclie for choosing our office to help you! Thank you for acknowledging our excellence.
Feb. 8th, 2019
janice mack Cementon, PA
they are quick to answer questions and always return calls keep you informed and let you know what they are doing and gonna do .
7 years ago
Reply from StopIRSDebt.com
Keeping you updated and comfortable with our progress is really important to us. Thank you for giving us such great feedback—we're wishing you a happy 2019!
Feb. 8th, 2019
Peggy
We had an IRS debt was supposed to take 3 -6 mo after 2 years and the lady never returning our calls or emails they cancelled us and did not tell us we filed complaints with BBB the company said gives me a chance to take care of this months later asked us to quit calling and dropped case again! So 2.5 years and lots of penalties and interest we now owe triple what we did they suck! Do it yourself
7 years ago
