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Tax Group Center

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130 User Reviews

6.6

Overall Score

LAST UPDATED: September 29th, 2023

Tax Group Center was started in 2008 and is available nationwide and in the Virgin Islands. Headquartered in Calabasas, California, the tax practice offers full tax debt relief services, uses a variety of negotiation methods, and is available 24/7.

As a tax relief company, Tax Group Center employs CTEC Certified Tax Consultants, enrolled agents, tax attorneys, and CPAs which allows it to offer a wide variety of quality tax services. Tax Group Center also offers some educational resources on its website.

Read on for more information about Tax Group Center, or scroll down to read verified Tax Group Center reviews.

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The Good

  • Full Array of Services
  • Tax Solutions
  • Qualified Tax Professionals
  • Educational Resources and Availability
  • Tax Prep Services Available

Full Array of Services

Tax Group Center offers an impressive selection of services, from wage garnishment removal to help with filing for an offer in compromise. The list of tax relief services offered by Tax Group Center is extensive, covering pretty much any need a customer might have in regard to tax issues. It makes it convenient for customers who may have multiple tax problems to be able to use one company for all of their issues. Some of these services are listed below:

  • Wage garnishment
  • Back tax help
  • Tax audit
  • Tax lien
  • Tax levy
  • Asset seizure
  • Bookkeeping
  • Tax return preparation and tax refund help

These additional services make Tax Group Center capable of assisting clients with any kind of unpaid tax situation. No matter your particular tax situation, the tax professionals at Tax Group Center are qualified to help.

Tax Solutions

Tax Group Center offers assistance with all the available solutions to resolve tax problems. Experience with all the tax debt resolution methods means that its clients will be well-advised and every available option will be evaluated.

The ways to resolve tax debt and remove penalties are below:

  • Offer in compromise
  • Installment agreement
  • Currently not collectible
  • Penalty Abatement
  • Innocent spouse relief
  • IRS appeals

An offer in compromise (OIC) is a settlement negotiation to reduce and settle unpaid taxes.

An installment agreement sets up monthly payments to the government. These payment plans allow taxpayers to meet their tax obligations at an affordable pace.

Penalty abatement involves removing penalties like wage garnishments, levies, and liens. It requires the taxpayer to demonstrate financial hardship. Taxpayers who demonstrate financial hardship may also qualify to have their debt labeled as "currently not collectible." This label doesn't remove the tax debt, but can help taxpayers avoid additional penalties.

Innocent spouse relief offers penalty removal for people whose spouses or former spouses are solely responsible for the tax debt or errors that resulted in tax debt.

These solutions to tax problems help taxpayers work with the Internal Revenue Service (IRS) and state and local tax departments to find a way to meet their tax liability and pay off their debt.

Qualified Tax Professionals

Tax Group Center's team consists of CPAs, CTEC tax preparers, enrolled agents, and tax attorneys. This range of tax professionals allows Tax Group Center to assist clients with diverse tax matters and needs.

The company's full-time employees understand that most people struggle with year-end tax planning and tax due dates. The range of tax professionals employed means that clients can receive a full range of tax services.

The experts at Tax Group Center are trained and certified to help you with your tax problems, even if you've missed past tax due dates. Having various educational backgrounds among professionals helps clients receive higher quality services. The team at Tax Group Center will completely take over all communication with the IRS as well as federal and state tax agencies so the clients do not have to deal with complex legal jargon.

During a free consultation, Tax Group Center will determine if it can get the results the client needs and what programs would be best. Whether you need help with individual income tax issues or other business tax issues, Tax Group Center can pair you with the tax professional you need.

Educational Resources and Availability

Tax Group Center has several pages dedicated to helping educate the public. It offers tax forms, a tax glossary, a blog with interesting tax topics, an FAQ section, and educational articles. These are nice features for people visiting Tax Group Center's website. Another great aspect of Tax Group Center is that it is available nationwide and open 24/7.

Tax Group Center also has a low minimum tax debt requirement of $5,000. While this is good, it should be noted that other tax relief companies such as Tax Defense Network do not have a minimum tax debt requirement at all. However, generally speaking, Tax Group Center's educational resources are available to everyone on its website, and its services are widely available across the country.

Tax Preparation Services Available

While Tax Group Center is primarily a tax debt relief company, it does also offer tax preparation as part of its services. This is helpful because it allows clients to consolidate all of their tax needs into one place and work with one company, whether they need help settling tax debt or just want to hire a certified tax preparer to file their tax return on time in the current tax year.

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The Bad

  • No Refund Information
  • No Pricing Information Online
  • Newer Company

No Refund Information

Unfortunately, we were unable to obtain any specific information about a money-back guarantee. This is not a good sign, as a great refund policy would be a selling point. Many competitors offer at least a few days to get a full refund or partial money back, and we would like to see some kind of guarantee and more transparency from Tax Group Center on its website.

No Pricing Information Online

Company representatives have revealed that the company's prices usually start at around $1,000. However, while the company provides information on its offered tax program services, Tax Group Center does not explain pricing information for each tax resolution service online. Instead, financial professionals only state the fees associated with each client's qualifying program by phone. We would like to see a price range on the website.

Newer Company

When looking into tax relief services, people may want a company that has been established in the industry for a long time. Tax Group Center only entered the industry in 2008. Though, the website states that its team of tax professionals collectively has over 30 years of experience. While this is a substantial number, top leading companies in the industry often advertise much more extensive experience.

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The Bottom Line

Tax Group Center provides customers with a good variety of services and dedication to customers with its 3-S System: Service, Solution, and Success. The company provides sound tax advice and helps business owners and individuals with any type of tax problem (IRS or state taxes).

It has a long list of accreditations which leads us to recommend taking advantage of a free consultation. Overall, we suggest taking a look at some of our top recommended tax relief companies to find out if they may be able to resolve your tax needs.

View Best Tax Relief Companies

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Tax Group Center

Tax Group Center is a tax services company comprised of tax and financial professionals. These professionals include CTEC Certified Tax Consultants, Enrolled Agents, Tax Attorneys, and CPAs. We specialize in providing affordable solutions to businesses and individuals alike who find themselves in trouble with the IRS and/or State Taxing Authorities.

Tax Group Center strives to provide our team of professionals with the highest level of knowledge and technology in order to empower our clients to achieve financial strength. Our aim is to make service our number one priority 100 percent of the time, to be a solution to your financial plight, and to offer guidance to success.

While handling tax debt is at the core of our business, we provide our clients with a variety of other financial services as well, including Individual and Business Tax Preparation, Bookkeeping Services, and Merchant Account Services. We represent clients nationwide.

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User Reviews

Star Rating

3.8

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130 Reviews

Review Breakdown

5 grade

65%

4 grade

5%

3 grade

2%

2 grade

1%

1 grade

28%

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Featured Review

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Kimberly Williams San Diego, CA

I was 8 years behind in back taxes they brought me current file my taxes settle my debt with IRS for me I started out owing more than $15,000 I settled with the IRS for a little over 1,600 they helped me in ways I couldn't have imagined thanks Tax Group

2 years ago

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darrell mason East Orange, NJ

They are the worst people known to man.. they took me for 1200 dollars i fell like cramp then have the nerve to call an say they need 1000.00 because my offer didnt go thru. They are a bunch of crooks dont trust them.

7 years ago

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Donna Foster Bronx, NY

This group of supposedly professionals have the rudest people dealing with the public. Once you pay the fees they ask for then they drag their feet and tell you they are awaiting documents that you would have submitted 2 or 3 times before. They then request more money to do what they have already been paid to do. I have already paid twice for the same job and then this rude woman is going to tell me I need to pay again as my case has been suspended for 2 months.

7 years ago

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Stanley Zellar

DO NOT use this company. They feed you a bunch of promises and charge you a lot of money. There is huge pressure from there sales department to keep them on. It has been over 1 year, $35,000, and NO help with taxes as they promised. They even went into our checking account without permission and took money. Beware! Do not deal with this company. They do not tell the truth, and cost us more penalties and interest. Buyer beware! We just settled our own case without them.

6 years ago

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Linda Woods

This is the MOST unpleasant company to deal with I have ever encountered. Their salespeople who sell you their package are super nice, compassionate but persistent to get the cash out of you. Then, you are assigned a lead atty and usually a helper. These people rarely return emails or phone calls. You just never know what is going on until they need something. They never give you any progress reports. I hired them in 2014 to try and get an OIC, and it has taken all this time into 2017, to get to the point we are at now. I couldnt meet the "get current" on my taxes aspect of the IRS requirements, so the OIC was returned. They did get me into "uncollectable" status, but now just called to tell me if I pay another $1500 and complete a new set of OIC documents, they will include my 2016 taxes due into the new OIC. However, they have been SO awful to me and taken SO LONG to get to this point, I don't want to deal with them at all. The owner(?) Jennifer S is unbelievably rude, hostile, aggressive and an angry hothead. Every time I had to talk to her, I am rattled and near tears. They are horrible.

6 years ago

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NaT

This is neither a positive review/ a negative review /I was recommended this company from my aunt. Overall there is a lack of communication on their part. They charge outrages fees for other services they provide. I have read the complaints from the BBB on this company. The newest ones are from last month. Even though I and my son had signed the fee agreement. I am paying this company off and I will not be recommending this company to anyone. I had used this company for help with my sons IRS situation. Now I wish I hadn't .

6 years ago

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Isabelle T Los Angeles, CA

I've owed to the IRS and it seemed like my balance kept getting higher and higher. Once I hired TGC, they jumped on my case and were able to help me by lowering my debt and i am forever grateful to the team at TGC that helped me get relief from all the stress of owing to the IRS. I couldn't be happier. Thank you so much TGC!

6 years ago

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Kim

I owed almost 9,000. To the IRS. I did not file my 2008 or 2009 because i moved out of state and couldnt get my taxes done on time. So in 2010 i did all 3. Or 2011 really. Tax Group got it lowered to $974. I paid them like 1700. Over a period of time. Cheaper than any other i could find and most companys wont touch it if its not over 10,000. Owed. They would for more than 5000.. Owed. I had to pay my taxes on time for 5 yrs. Part of our deal. They went back 10yrs on my taxes for just in case. Im getting this notice because i completed our deal. I will never do that again. But i will for sure refer them to anyone who needs it. Best thing ive ever done. Well worth it!! Thanks to Tax Group!!! Or id really be in trouble with the IRS. Just fyi. A couple yrs ago i got a letter stating i owed almost 4000. For my 2010 taxes. I called up Benjamin Steele at Tax Group. He dealt with the IRS. I didnt owe anything because 10yrs was included in our contract. So another Thanks to Tax Group. Once again they saved me. Dealing with the IRS is not something to just put off. Its impossible. 5 yrs seems like forever. But this was cheaper, easier they did the work. So my 5 yrs was easy. My contract with Tax Group is completed in full. They did their part and i did mine. Contract fulfilled in its entirety ✔. Finally i can rest easy. Very very satisfied customer. And if anything comes up from my 2001 to 2010 taxes. Its still under warranty!!!

6 years ago

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Harry

DO NOT use this company. After 2 years no result .irs want to take the clothes of our back..please be very careful...

6 years ago

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James

After being taken advantage in the past with my taxes, i was a bit nervous. However, I would recommend Tax Group Center to anyone! I am truly grateful for what they have provided me!

6 years ago

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Shawn K Johnson

Tax Group Center, helped my husband and I out and saved us Thousands ! They worked out a payment plan, and they were all so very professional, we had constant communication and they truly have an exceptional tax program to help people out with the IRS. We were struggling doing it on our own and we were getting nowhere. Without them, we would have been pulling our hair out ,and not receive that results they got for us; for the first time in many years we are tax free. I highly recommend them for any tax issues.

6 years ago

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Success ladder Milwaukee, WI

These guys did the unexpected and got rid of my irs debt. I still cant believe it to this day. Please take my word for it and get relief now!

6 years ago

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Phyllis Ariss

These guys are all around horrible I am surprised they have not been shut down. Not only did they take my $1500 but tried to charged me another 1500 on top. Jee wiz!!

6 years ago

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Jerome Parker Agoura Hills, CA

Called most of the companies on the list but was infuriated with the way these people spoke to me. I thought they were gunna help not try to scare me ....

5 years ago

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Neil Razdan Olney, MD

In 2016 I wanted to roll over an IRA account from Suntrust Bank to PNC Bank. With that intention, I went to Suntrust. They, instead of issuing a cashier's check in name of PNC Bank, issued it in my personal name, and later reported it as IRA distribution. Little that I knew, I took the check and within half hour deposited in PNC Bank, asking the associate to roll it into another Money Market IRA. The associate, instead of Money Market IRA, deposited the check into a regular Money Market account. A month ago, I received letter from IRS, saying that I owed over $11000 in back taxes. In a panic mode, I contacted Tax Group Center for help. The person who talked to me identified himself as Dean. He told me that their fee will be $3250, and will be charged after I signed Power of Attorney and other papers, and sent back to them. Then he asked, how I was going to make the payment, by Credit Card, Debit Card, or Account. I gave him my Debit Card number. That evening, for some reason, I was checking my bank account, and found that DEAN had already withdrawn $3250 from my account. I had not received the papers that he said I will have to sign and send back, after which he will charge my debit card. I immediately tried to contact DEAN, but the people at their switchboard, would not let me pass to Dean. Finally, he called me back on following Monday. I questioned as to why he withdrew money from my account, without and contract signed, or any paperwork signed. And I asked him to return my money, since I am not going to hire their services. He said that he will send me a check back. It has been over a month, I haven't seen the check in mail. No money has been returned back to me. He does not pickup the phones. This company is a scam! They should be investigated and criminally charged !

5 years ago

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Brett Martin Waialua, HI

Tax Group Center review

Under no circumstances should you hire TGC to work with the IRS for you. They tell you they can help, take your money, and then the work they do is shoddy. Poor communication. Laziness. Incompetence. I'll give you an example: I was having a hard time contacting the attorney that was assigned to me. I found out a month later FROM THE IRS that she had given up power of attorney! I contacted TGC and told them about it and they said that 'yes, she had left the company. But don't worry about it'. A week or so later, my bank accounts were levied and my wages garnished! I contacted the IRS agent assigned to my case and he said he did that because he hadn't heard anything from them or from me! The most important thing to do and the easiest, they couldn't get right. There's lots more. DO NOT use this company under any circumstances!

5 years ago

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Thomas Colangelo Des Allemands, LA

I would never use or recommend tax group to anyone they are frauds I have paid tax group center over 6000 dollars to help with my tax issues. They promised to have my tax owed down to pennies on the dollar and after I paid them in full they would not answer my calls messages or emails in the end they done nothing at all and I had to set up my own payment plan and handle it myself my advice is to hire a real company someone local to you that you can actually speak to in person and will not ignore you and take your money only to do nothing they are frauds and should be prosecuted for what the do to people I was a client and I learned the hard way people please stay away from tax group and there lies it's a scam

4 years ago

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CGUINN North Falmouth, MA

This company is a fraud my experience was similar to others poor commucation to none a complete payment was provided to the Tax group they did not ever send power of attorney to NYS as paid for and spoken of they should be stopped.

4 years ago

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JC Lake Stevens, WA

After a free consultation they indicated that they could get our tax debit from $34k down to $3k-$4k. After months of back and forth and filling out several packets of paperwork and TGC requesting more money (they didn't get it) we received the IRS resolution paperwork.... They got the taxes reduced by $3200.. That's right we paid them more than what they got reduced. They set up a payment plan without confirming with us and did not send any paperwork to indicated what is truly owed to the IRS. I would never recommend these people to ANYBODY! As many others have said it is fraud!

4 years ago

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Adam Bahri Livermore, CA

Your case will drag on and on. They wont deliver any results and will keep asking you for more money. DO NOT USE THIS COMPANY! Look harder online and you see many more reviews detailing what I am telling you. These people will cheat you out of your money. Do your self a favor an hire a local tax attorney. I paid them close to $7,000.00 three years ago and still no results. I had to hire another local tax attorney and they were able to get things on the right track. The Tax Group Center cannot and will not deliver what they say. If I could leave a worse review I would.

4 years ago

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DT Bend, OR

Do not hire this company they are a scam. We hired them to prepare my husbands taxes at first. Then they told him he owed way more than he actually did to get extended services. Signed tons of papers and had to pay to fax them right away. Over 8,000.00 dollars later and 8 months later my husband ended up with a garnishment from State and IRS sending letters that they are going to send him to collections. We have kept good contact with the company all through the 8 months faxed notices from both state and IRS they did nothing. We called IRS and Oregon and was told tax group center had NO contact with them. Now we are paying all the taxes ourself which found out only equaled over 9,000. Not 34,000 BE AWARE. Been trying to get a refund for the last 4 months still not getting any where they want to keep 80% of the money because they prepared the taxes . Please do your research better off going straight to the IRS yourself they are willing to walk you through to do a offer in compermise.

4 years ago

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William Henley jr Joelton, TN

Okay so i talked to this ppl about getting my taxes resolved and at first it sounded amazing and they could have everything done within a few months but that's not what happened they said 4300$ and I would but good so I pay so much and made a few payments and it was good but no filed my taxes and the IRS kept my return so I call to see what was up and they say some paperwork didnt get returned and dropped my case I was like really when was yall going to tell me this tex group so they open it back up I get them the paperwork they need every is done I thought but no the nightmare continues a lady name Jennifer calls and Extremely rude in hangs up on me but tells me they need 6 thousand more dollars so to finish my file tell me if I didnt like that to find someone else outside them to finish my taxes so I feel as if this company is full of hidden charges and have got me for not only my 4300$ & a tax refund but took money from someone who really didnt have it to lose and at this point I feel the IRS would have been easier to deal with and as a chronic cancer patient the IRS can just keep my refunds from here out

4 years ago

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Odday1 Torrance, CA

They tried many ways to settle my debt to IRS non of it worked I feel like I wasted my money I tried to tell Tax group what I wanted to do . But never had a chance they Insisted their way and never work So I got stuck with the higher bill instead how to pay extra 1,300.00 hard to Tax Group and 3,800 to the IRS money down the drain

4 years ago

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Sam Mongeau Simi Valley, CA

Thanks to Ladd V the issues previously posted have been resolved to my satisfaction

3 years ago

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Reply from Tax Group Center

Thank you for taking time out of your day to post this great review. We appreciate it!

Jun. 2nd, 2021

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Marc Rochester, NH

L V is supposed to be helping with a refund after tax group failed me miserably and lied about the amount owed to the irs and now won't return my calls or call me back when they say worse experience I could have had now I'm dealing with irs itself. It's so much easier and just plain easier to talk to the it's and not be bullied on the phone and rushed into decisions without being told all the info

3 years ago

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ROBERT LOO Honolulu, HI

paid 11,500 to resolve tax issue and am getting calls tell me to file an addendum which would cost anothe 9,500 to 4,500 this firm clearly has display a proprensity to bring out the worst in what an attorney should be constantly playing on unknown senior citizen who just want to do the right thing yet firms wants to charge more fees over what the inital fee of 11,500. taking advantage of being a 74 year old vietnam vet who just wants to do the right thing

2 years ago

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Reply from Tax Group Center

This case was resolved amicably with this client and we are expecting this review to be removed or adjusted once the agreement has been satisfied that we have with the client.

Nov. 19th, 2021

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Kylie Van Nuys, CA

The best call I ever made was to this company to help figure out my tax situation. They stopped the notices , removed the garnishment from my check and was able to get the stimulus money for covid. So happy. Highly recommend!!

2 years ago

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Reply from Tax Group Center

Thank you for taking time out of your day to post this great review. We appreciate it!

Jun. 2nd, 2021

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Tamera Peterson Billings, MT

They helped me step by step to solving my tax situation

2 years ago

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Reply from Tax Group Center

Thank you for taking time out of your day to post this great review. We appreciate it!

Jun. 2nd, 2021

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Rachael Smith Houston, TX

AMAZING COMPANY!! This company LITERALLY saved me and my family! From the moment I called to inquire about help to the moment my offer to the IRS closed, this company was FIVE STAR service beginning to end. They helped save me $13,000 and I am debt free to the IRS! Highly recommend for not only service but for the professional and kindness each person I worked with or spoke to had. Thank you Tax Group Center I will forever be a fan!!

2 years ago

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Stephen K Jackson Fairfield, OH

From the time I made the first call and talked to Justin everything went smooth as silk. I worked with Nune most of the time and both of them made this so easy. They saved me a bunch of money. If I ever have problems again this is the only company I will work with

2 years ago

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Ryan Wright Waterford, MI

They are willing to work with you. We had a little bit of a struggle at the beginning and customer service called and we got everything worked out very quickly. They really are great.

2 years ago

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mary beth garcia Tucson, AZ

When Misha started working with me . She was very patient with me. And seeing how hard she worked with me, lifted a lot of stress off my shoulders. I felt confident with her handling my account. I can’t thank her enough.

2 years ago

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Reply from Tax Group Center

Mary Beth we here at TGC take pride in our work and we appreciate you taking time to leave this nice review. Thank you and feel free to contact us with any future questions or concerns.

Aug. 3rd, 2021

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Tyron Michaels

They made no promises but delivered incredible results. Prepared my taxes and resolved my tax debt , took a minute but all well worth it.

2 years ago

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Robin Booth Richmond, VA

Anyone can make a mistake. It's the mark of a reputable company to correct that mistake to the best of their ability. This company admitted to a mistake on our taxes and owned it. No matter how our initial experience went, in the end, what counts is this company took time to investigate the issue and then made it right. Given that experience with Tax Group Center it's my opinion this is a good well intentioned company well worth working with.

2 years ago Edited October 6, 2021

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Reply from Tax Group Center

Robin, Glad we could work things out amicably with you. TGC Customer Service

Oct. 15th, 2021

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Martin Military

Being a veteran I never was great at staying on top of my taxes . I found myself and my family in a bad situation owing a lot and being way behind like 5 years worth of tax returns . I found this company through a friend that had great results working with tax group center so I called. I was reassured that they would get me back on my feet. Prepared my back taxes and a few months later I qualified for the fresh start program . I'm still pinching myself . Saved me the constant stress and resolved a huge debt. I highly recommend them. They did the same thing for my friend that sent me there . Unbelievable. Give them a call.

1 year ago

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Reply from Tax Group Center

Martin, Thanks for the kind words. And thank you for your support as a Military Veteran . We are honored to have helped you with your issues and are very happy we resolved your case and that you are satisfied with the results. Best Regards TGC Customer Service

Oct. 15th, 2021

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Fredatlakecc Chamberlain Sandia, TX

WHATEVER U DO STAY AWAY FROM THIS COMPANY!!! They took what little bit of money I had and did NOTHING!! They do not stay in contact w U!! I have made NUMEROUS phone calls & still haven't heard back from them other than to tell me my case is resolved as an established hardship! I established the hardship w the IRS several years ago! The whole point was to get them to settle my issues w the IRS!!! I am completely dissatisfied with TGC and am going to try & get my money back!!!

1 year ago

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Reply from Tax Group Center

We have been in touch with this client we are on amicable terms with them and we are expecting this review to be removed or adjusted once the agreement as the client has expressed they would be.

Nov. 19th, 2021

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Paul Dickinson McLean, VA

Ladd was instrumental in helping resolve my issues. Any issues I had are resolved.

1 year ago Edited November 8, 2021

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Reply from Tax Group Center

I have spoken to Paul and am currently resolving this customer service issue. We will be providing some additional information and investigating other resolution options as well as staying more in touch with better and more efficient communication. With regards, Ladd Vance Tax Group Center

Nov. 2nd, 2021

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Sarah Los Angeles, CA

Spoke to this company a couple of times till I decided to use them and I made a great decision to hire them. they prepared a few years of delinquent tax returns and settled an old tax debt for me. I'm finally free from all the stress and now I am able to live life again.

1 year ago

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Hillgard Powers Los Angeles, CA

Perfect timing for the holidays this company just got me a settlement with the IRS saving me a lot of money and headaches. I recommend them there while team from tax services to their legal representation all great. Happy Holidays!

1 year ago

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Wendy Grace Rolf Fort Thomas, KY

I called because I got a letter from IRS. Initial intake helpful. I paid $3500 for services they would provide (12/2/21). I filled out questionnaire and financial information that day. They did not get back in touch with me & I finally called the IRS myself 12/9 and got an extension and called that day to cancel their services and asked for a refund. It has taken over a month and many emails and phone calls to get response r/t refund. Today, 1/14 found out I am being charged $1187.50 for their lack of service. I have never been scammed before but think this company is a scam at best and fraudulent at worst.

1 year ago

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Jessie Los Angeles, CA

I had a great experience working with this company. Walked me through the process step by step in advance so there were no surprise's. The process took some work on my end but the results were great ! Since I got great settlements with both agencies IRS and state of NY , I will be for sure using their bookkeeping and tax preparation services from now on. Saved me a lot , don't stress on you tax issues just get in touch with them.

1 year ago

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Katie Guist Malvern, OH

I had a very good customer service experience with Ladd. He worked diligently to resolve my requests and kept me updated along the way until a resolution was reached.

1 year ago

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Anthony Los Angeles, CA

My last CPA got me in hot water with the IRS . 2 years of tax returns were rejected and caused balances that put me in collections with the IRS. I had no idea what was going on or what to do. CPA went mia . Tax Group Center got me on the phone with the IRS figured everything out and a game plan in about 30 minutes. It's months later now and all of this is behind me now. Great feeling .

1 year ago

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Darryl

Undeniably the best decision I have made in my life was to hire this company. Was losing my mind and was constantly worrying about my tax problems. In one phone call they had figured out the problem and gave be a blueprint to resolve it. So thankful , great work . God bless Tax Group Center

1 year ago

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AYS Energy Canoga Park, CA

We had a very bad experience with Tax Group Center Inc., especially with Jennifer S, she is rude, all she cares about is collecting payments, she was unsympathetic, to our situation, she did not explain clearly the entire process, we sent many emails, calls to her staff asking questions about the process and updates in our case, they never answered. It was also hard having to deal with so many people in different departments and no one taking responsibility for the process. We did 2 payments and still did not receive any information regarding our case, we placed on hold the last payment due to financial hardship and we were told rudely by Jennifer S that she will cancel our case with no further notice and she just called us to collect that last payment. Please DONT use Tax Group Center, we made a mistake and lost our 2 payments totaling $4,400.00 which we did not get back. We came to them to help our financial situation with the IRS to negotiate with them but what we received was a bad, rude, unprofessional, unsympathetic person, Jennifer S, to help guide us through a difficult situation, as their client, we had the right to have updates about our case with the IRS but we never got it, we lost money and we were treated very badly. Be aware, DO NOT USE TAX Group Center Inc.

1 year ago

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Reply from Tax Group Center

Mo We are investigating your concerns here and customer service will reach out to you today to work on resolving your complaint. I did notice that you were emailed from one of the team members to contact customer service to discuss your case being placed on hold because of a payment that was owed. If you would have contacted customer service as you were requested to I assure you we would have things worked out by now. Looking forward to speaking with you today. With regards TGC Customer Service 877-605-7635 x223

Mar. 23rd, 2022

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dennis kline MN

Do not use this company. I've been trying to get some kind of report on the status of my case. I try calling but the people I need to talk to never respond. I've paid them over $4000 and have no answers. STAY AWAY from them.

1 year ago

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Shannon Truelove Houston, TX

*Edit* We were contacted on Friday, 4/15/22 by Tax Group Center’s customer service. They assured us they will work hard to get this resolved in a timely manner. I will update this review again in 2 weeks to let you know if they followed through or not.

1 year ago Edited April 19, 2022

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Wilbur Dallas, TX

Had an excellent experience working with this group. Resolved all my tax problems in a timely manner. Only wish I hired them sooner because I was so stressed out for a few years. I definitely recommend Tax Group Center.

1 year ago

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Mike Gaughan Portland, OR

Very rude unreliable on professional. Jennifer s must be a miserable life to somebody I'm sure I see she's in the bad experience column quite often. Will somebody please return my calls very unprofessional I'm left in limbo because Jennifer has don't like me LOL she needs to find a new occupation

1 year ago Edited May 31, 2022

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Timothy H Dallas, TX

I was referred by a friend that had a great experience working with this company. The results he mentioned sounded too good to be true. I was skeptical but called for a consultation. I like what I was hearing and was told it could take a while but if I followed their instructions ( do past tax returns , provide financial information) that I had a good chance of settling my debt for some big savings . So now we are 6 months into this and I am happy to say I am very happy with the settlement and the experience I had working with this company. Highly suggest you reach out to them. My friend and I both had great results!

1 year ago

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